Sony TV Video Accessories PFM3OS10K User Manual

Sony Electronics Inc.  
SONY  
Bulletin  
DATE:  
TO:  
MAY 15, 2004  
04-0183  
ALL BPSD RESELLERS & DISTRIBUTORS  
FROM:  
MINA ENOKIDA  
SUBJECT:  
INTRODUCTION: PLASMA DISPLAY EXTENDED WARRANTY (RESELLER)  
In order to meet the growing needs of our corporate customers, Sony Plasma Display is pleased to  
announce a new Extended Service Program.  
Program Overview:  
Ø
Sony will offer a variety of extended service plans allowing end users the flexibility to tailor the  
needs of their hardware requirements with their budgets by providing them with the option to  
extend the length of their limited warranty coverage.  
The extended service program will offer the following options which can be purchased as additional  
coverage to the standard limited warranty currently in effect for Display products.  
 
INTRODUCTION: PLASMA DISPLAY EXTENDED WARRANTY (RESELLER)  
BULLETIN #04-0183  
Page Three  
EXTENDED WARRANTY COSTS:  
(Based on single unit cost for each model purchased)  
3 year total depot service  
Ø End User Purchase Price $0-$5,000.00  
Ø End User Purchase Price $5,000.01-$10,000.00  
2 year total on site service.  
MODEL #  
PFM3EW5K  
PFM3EW10K  
Ø End User Purchase Price $0-$5,000.00  
Ø End User Purchase Price $5,000.01-$10,000.00  
3 year total on site service.  
Ø End User Purchase Price $0-$5,000.00  
Ø End User Purchase Price $5,000.01-$10,000.00  
4 year total on site service.  
PFM2OS5K  
PFM2OS10K  
PFM3OS5K  
PFM3OS10K  
Ø End User Purchase Price $0-$5,000.00  
Ø End User Purchase Price $5,000.01-$10,000.00  
5 year total on site service.  
Ø End User Purchase Price $0-$5,000.00  
Ø End User Purchase Price $5,000.01-$10,000.00  
PFM4OS5K  
PFM4OS10K  
PFM5OS5K  
PFM5OS10K  
Program Terms and Conditions:  
1. On site service period will begin on the date of invoice of the eligible plasma display to customer (end  
user) regardless of registration date.  
2. Depot service period will begin upon expiration of the standard manufacturer’s limited warranty.  
3. Only “A” stock and “B” stock models purchased by end users through authorized distribution and  
reseller accounts within the Continental USA may be eligible for the extended service program. If  
products are purchased within the continental USA but utilized overseas, end user must ship  
applicable products back to USA at their own expense for service.  
4. The same terms and conditions under Sony’s standard manufacturer’s limited warranty supplied with  
each product will apply during the extended service period. See product warranty card and  
Extended Service Plan terms and conditions for details.  
5. Sony may at any time during the program, and at its sole discretion, discontinue the Extended Service  
Program upon immediate written notice to the approved accounts. All extended service plans  
purchased and registered prior to discontinuation of the program will be honored through the life of  
the warranty extension.  
 
INTRODUCTION: PLASMA DISPLAY EXTENDED WARRANTY (RESELLER)  
BULLETIN #04-0183  
Page Four  
Program Terms and Conditions: (continued)  
6. The product must be in full working condition at time of purchase of the extended service plan.  
Please contact your Sony Account Manager with any questions.  
 

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