Southwestern Bell Answering Machine FM2575 User Manual

Southwestern Bell  
®
Integrated Speakerphone Telephone with  
Caller ID/Call Waiting and Digital Answering System  
Southwestern Bell  
Freedom Phone  
PLAY  
P
L
A
Y
STOP  
SKIP/MEMO  
TIME SET/REPEAT  
ERASE  
ANSWER ON/OFF  
GREETING  
NEW CALL  
Caller ID  
R
E
V
I
E
W
ERASE  
CALL BACK  
M1  
M2  
M3  
ABC  
DEF  
1
2
JKL  
3
MNO  
STOP-DON'T TAKE ME BACK TO THE STORE.  
LOOK-FOR THE TOLL-FREE "HELP" TELEPHONE NUMBER.  
LISTEN-AS THE EXPERTS TALK YOU THROUGH THE PROBLEM.  
GHI  
4
PQRS  
5
TUV  
6
WXYZ  
7
8
OPER  
9
For immediate answers to your questions regarding operation,  
missing parts or installation, call the  
#
0
*
MEMORY  
STORE  
REDIAL/PAUSE  
SOUTHWESTERN BELL FREEDOM PHONE®  
Retail Sales Help Line at:  
MUTE  
SPEAKER  
FLASH  
1-800-366-0937  
Monday - Friday 8:30 a.m. - 9:00 p.m. EST  
Saturday 8:30 a.m. - 12:30 p.m. EST  
D I G I T A L  
call  
waiting  
ANSWERING SYSTEM  
TOLL FREE HELP LINE  
1-800-366-0937  
SOUTHWESTERN BELL FREEDOM PHONE®  
7475 N. GLEN HARBOR BLVD., GLENDALE, AZ 85307  
FM2575 OWNER'S MANUAL  
FM2575  
IB-3528A Printed in China  
 
Location of Controls (Cont.)  
SIDE VIEW:  
Location of Controls (Cont.)  
REAR VIEW:  
AC Adaptor 9V  
AC200mA Jack  
Telephone Pulse/Tone Ringer/Off/Low/High Ring Select  
Line Jack Switch Switch (2,4,TS) Switch  
Receiver Volume  
Control  
AC9V  
RINGER  
OFF/LOW/HIGH  
PULSE/TONE  
2/4/TS  
BOTTOM VIEW:  
REVIEW  
Speakerphone Volume Control  
Caller ID Review Knob  
LCD DISPLAY:  
Repeat Call Icon Battery Low Icon  
Call Counter  
Time  
Month  
Day  
VIP Icon  
AM  
PM  
NEW  
CALL  
RPT  
VIP  
Coil Cord Jack  
New Call Icon  
Call Number  
Display  
PLEASE READ IMPORTANT SAFETY INSTRUCTIONS  
ON PAGE 6 BEFORE USE.  
Congratulations!  
You have purchased an Integrated Speakerphone Telephone With Caller ID/Call Waiting and  
Digital Answering System manufactured to the highest standards of SOUTHWESTERN  
BELL FREEDOM PHONE® RETAIL SALES. You will enjoy the benefits of its  
deluxe features, which you can operate conveniently and accurately.  
5
Call Name Display Repeat Call Counter  
4
 
IMPORTANT SAFETY INSTRUCTIONS  
Safety Instructions for Batteries  
BEFORE USING YOUR TELEPHONE EQUIPMENT, BASIC SAFETY PRECAUTIONS  
SHOULD ALWAYS BE FOLLOWED TO REDUCE THE RISK OF FIRE, ELECTRIC  
SHOCK AND INJURY, INCLUDING THE FOLLOWING:  
CAUTION  
1. Read and understand all instructions.  
2. Follow all warnings and instructions marked on the product.  
TO REDUCE THE RISK OF FIRE OR INJURY TO PERSONS, READ AND  
FOLLOW THESE INSTRUCTIONS.  
3. Unplug this product from the wall telephone jack and power outlet before cleaning.  
Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.  
4. Do not use this product near water, for example, near a bathtub, washbowl, kitchen  
sink, or laundry tub, in a wet basement, or near a swimming pool.  
5. Do not place this product on an unstable cart, stand or table. The product may fall,  
causing serious damage to it.  
1. Use only the size and type of batteries mentioned in the Owner's Manual.  
2. Do not dispose of the batteries in a fire. The cells may explode. Check with local  
codes for possible special disposal instructions.  
6. Slots and openings in the cabinet and the back or bottom are provided for ventilation,  
to protect it from overheating. These openings must not be blocked or covered. The  
openings should never be blocked by placing the product on a bed or other similar  
surface. This product should never be placed near or over a radiator or heat register.  
7. This product should be operated only from the type of power source indicated  
on the marking label. If you are not sure of the type of power supply to your home,  
consult your dealer or local power company.  
3. Do not open or mutilate the batteries. Released electrolyte is corrosive and may  
cause damage to the eyes or skin. It may be toxic if swallowed.  
4. Exercise care in handling batteries in order not to short the batteries with  
conducting materials such as rings, bracelets, and keys. The batteries or conductors  
may overheat and cause burns.  
8. Do not allow anything to rest on the power cord. Do not place this product where  
the cord will be abused by persons stepping on it.  
9. Do not overload wall outlets and extension cord, as this can result in fire or electric  
shock.  
5. Do not attempt to recharge the batteries identified for use with this product.  
The batteries may leak corrosive electrolyte or explode.  
10. Never push objects of any kind into this product through cabinet slots, as they may  
touch dangerous voltage points or short out parts that could result in fire or electric  
shock. Never spill liquid of any kind on the product.  
6. Do not attempt to rejuvenate the batteries identified for use with this product by  
heating it. Sudden release of the battery electrolyte may occur, causing burns or  
irritation to eyes or skin.  
11. To reduce the risk of electric shock, do not disassemble this product, but take it to  
a qualified serviceman when some service or repair work is required. Opening or  
removing covers may expose you to dangerous voltages or other risks. Incorrect  
reassembly can cause electric shock when the appliance is subsequently used.  
12. Unplug this product from the wall outlet and refer servicing to qualified service  
personnel under the following conditions:  
a. When the power supply cord or plug is damaged or frayed.  
b. If liquid has been spilled into the product.  
c. If the product has been exposed to rain or water.  
7. When replacing batteries, all batteries should be replaced at the same time.  
Mixing fresh and discharged batteries could increase internal cell pressure and rupture  
the discharged batteries.  
8. When inserting batteries into this product, the proper polarity or direction must  
be observed. Reverse insertion of the batteries can cause charging, and that may  
result in leakage or explosion.  
d. If the product does not operate normally by following the operating instructions.  
Adjust only those controls that are covered by the operating instructions because  
improper adjustment of other controls may result in damage and will often require  
extensive work by a qualified technician to restore the product to normal operation.  
e. If the product has been dropped or the cabinet has been damaged.  
f. If the product exhibits a distinct change in performance.  
9. Remove the batteries from this product if the product will not be used for a long  
period of time (several months or more) since during this time the batteries could  
leak in the product.  
10. Discard "dead" batteries as soon as possible since "dead" batteries are more  
likely to leak in a product.  
13. Avoid using a telephone (other than a cordless type) during an electrical storm.  
There may be a remote risk of electric shock from lightning.  
14 Do not use the telephone to report a gas leak in the vicinity of the leak.  
11. Do not store this product, or the batteries identified for use with this product, in  
high-temperature areas. Batteries that are stored in a freezer or refrigerator for the  
purpose of extending shelf life should be protected from condensation during storage  
and defrosting. After cold storage, batteries should be stabilized at room temperature  
Save These Instructions  
prior to use.  
6
7
 
General Information  
Telephone Installation  
AM  
Battery Installation  
UNPACKING  
1. Insert a ball point pen into the hole  
located in the battery compartment door  
(on the bottom of the base). This will  
loosen the door, and you should lift the  
battery compartment door.  
This package contains:  
• FM2575 Telephone with Caller ID/Call Waiting and Digital Answering System  
• One (1) AC Adaptor 120V AC  
• Owner's manual  
• One (1) Desk Mount Bracket  
Figure B  
Choose Your Location  
Before making any connections, install  
the FM2575 near an AC power outlet and  
a telephone wall jack (RJ11C).  
• One (1) Fully Modular Coil Cord  
2. Install one 9V Alkaline battery. One 9  
volt battery (not included) is required to  
maintain your personalized greeting and  
recorded messages during a power failure.  
If there is a power failure and the battery  
is not installed, both your personalized  
greeting and recorded messages will be lost.  
NOTE: You must install 9 volt battery  
in order for the Caller ID and Telephone  
operation to function properly.  
• One (1) Long Fully Modular Telephone Line Cord (Long Straight Cord)  
• One (1) Short Fully Modular Telephone Line Cord (Short Straight Cord)  
• One (1) Quick Reference Guide  
• Warranty Card (Part Of Owner's Manual)  
• Remote Access Card  
Desk or Table Installation  
1. Connect the COIL CORD into the jack on  
the bottom of the base (Fig. C).  
If anything is missing or damaged, contact the place of purchase. Keep the  
packaging to transport the telephone.  
Helpful Tips From Customer Service  
Figure C  
2. Plug one end of the telephone line  
cord into the TELEPHONE JACK located  
on the back of the FM2575, and the other  
end into the modular outlet in your  
telephone wall jack (Fig. D).  
1. You must subscribe to Caller ID and Call Waiting service from your local  
telephone company for your FM2575 to operate.  
2. Remove the "peel off label" covering the FM2575's display.  
3. Plug one end of the telephone line cord into the TELEPHONE LINE jack on the  
FM2575 and the other end into the modular outlet in your telephone wall jack.  
4. Plug the AC Power Adapter into the FM2575 before connecting it to the wall outlet.  
5. Make sure you can read the display clearly. Adjust the display contrast by pressing  
and holding the CALL BACK and ERASE buttons at the same time for 2 seconds.  
Rotate the "REVIEW" knob to select the contrast. Press ERASE to confirm the contrast.  
Figure A  
3. Replace battery compartment door and  
snap into place.  
Note: After installing a 9V battery,  
system displays "SET  
LANGUAGE  
enters setting mode. (See Setting Up  
Your FM2575 section for details.)  
". Your FM2575  
Figure D  
Installation  
3. Connect the AC adaptor into the AC  
ADAPTOR JACK on the back of the base  
and into the AC wall power outlet. Do  
not attach (staple, etc.) the power supply  
cord to the building wall (Fig. E).  
CAUTION  
Replace a new 9V alkaline battery  
when the Battery Low Indicator  
1. Never install telephone wiring during a lightning storm.  
2. Never install telephone jacks in wet locations unless the jack is specifically  
designed for wet locations.  
(BATTERY LOW ICON) appears on the  
LCD display. The battery level is indicated  
by the presence of the battery indicator  
during normal operation. If the 9 Volt  
battery is low or has been installed  
incorrectly, the battery low indicator will  
appear on the LCD display. (Fig. B)  
Figure E  
3. Never touch uninsulated telephone wires or terminals unless the incoming  
telephone line has been disconnected at the network interface.  
4. Use caution when installing or modifying telephone lines.  
Note: Refer to "FCC Requirements" section on page 28 before connection to  
telephone line.  
AC  
ADAPTER  
The Message Counter will then countdown  
from 9 to 0. The unit is checking its memory,  
and you should not press any buttons.  
8
9
 
Telephone Installation (Cont.)  
When you plug in your unit for the first  
time, it will take approximately 14  
Setting Up Your FM2575  
To Set Language  
1. If "SET LANGUAGE" is not displayed on  
the screen, press and hold CALL BACK  
Button for 2 seconds. The LCD display  
will show:  
On Two Screws  
flash  
1. Fasten two screws into the wall,  
placing them 3-1/4" apart vertically.  
They should extend 3/16" from the wall.  
seconds for the unit to check its memory  
(It will announce "Wait For Operation").  
When the memory check is complete,  
your system will announce "Unit Ready"  
and will reset to answer incoming calls.  
It will answer incoming calls with a  
prerecorded greeting; "Hello,We are not  
available now; please leave your name  
and number after the beep." To record a  
personalized greeting refer to page 15.  
2. Connect the coil cord into the handset  
jack and the jack on the bottom of the  
unit.  
3. Press the "ERASE" Button again to  
end the setting. The display will show  
the default time and day. The unit is  
now ready to receive calls.  
2. Rotate the "REVIEW" knob to select  
English, French or Spanish.  
3. Press the"ERASE" Button to confirm  
the language selected. The unit will  
then proceed to the contrast setting mode.  
3. Connect the AC adaptor into the AC  
ADAPTOR JACK on the bottom of the  
unit and plug the other end into the  
110/120 volt outlet.  
Month Day  
AM  
4. Connect the desk mount bracket to the  
bottom of the base. This will tilt the base  
for enhanced Caller ID visibility.  
4. Simply connect the long telephone line  
cord to the modular jack and thread through  
the groove on the bottom of the unit.  
(Fig.G)  
The correct date and time are automatically  
set when your FM2575 receives its first  
call.  
Wall Mounting On a Wall Plate  
1. Connect the coil cord into the handset  
jack and the jack on the bottom of the unit.  
To Set LCD Display Contrast  
1. Rotate the "REVIEW" knob  
clockwise to make the contrast  
lighter or counter clockwise to  
make the contrast darker.  
Figure G  
Note:  
2. Connect the AC adaptor into the AC  
ADAPTOR JACK on the bottom of the  
unit and plug the other end into the  
110/120 volt outlet.  
1. If you try to use the telephone before  
finishing the Caller ID set up, or if  
you pause more than 40 seconds during  
any of the above steps, the display will  
show "SET LANGUAGE" to remind  
you to finish this sequence.  
2. Press "ERASE" Button to confirm  
selection.The unit will then proceed  
to the area code setting mode.  
3. Connect the short telephone line cord  
to the modular jack located on the bottom  
of the base. Insert the other end into the  
wall jack, making sure it snaps firmly in  
place (Fig.F).  
flash  
2. To set up your FM2575 again, press and  
hold the "CALL BACK" Button for 2  
seconds to restart setup.  
5. Mount the unit by fitting the two  
screws into the keyway holes on the  
bottom of the base. Pull down gently  
for a snug fit. The LINE CORD should  
hang down behind the unit.  
To Set Area Code  
3. If you only want to adjust the LCD  
display contrast in standby mode or in  
review mode, press and hold the  
Note: In order for the Caller ID Redial  
feature to work properly, you must set  
your area code.  
1. Rotate the "REVIEW" knob  
clockwise or counter clockwise  
until you have entered the correct  
first digit of your local area code.  
Press the "ERASE" Button to move  
to the next digit.  
6. Plug the LINE CORD into the wall  
modular jack.  
"CALL BACK" and "ERASE" Button at  
the same time. LCD will show  
"CONTRAST  
", to indicate that  
your FM2575 has entered contrast  
setting mode.  
Figure F  
4. Position the bottom of the base over the  
two studs of the wall plate. Pull down to  
lock in place (Fig.F).  
2. Repeat step 1 for the programming of  
the second and third digits of your  
local area code.  
10  
11  
 
Telephone Features  
Ringer Off/Low/High  
Telephone Operation  
Tone/Pulse Switch  
SET THIS SWITCH TO THE  
SERVICE (TONE OR PULSE)  
SUPPLIED TO YOUR PHONE.  
• With the TONE/PULSE switch in the  
pulse (P) mode, dial your access number.  
• Press the * Button (your telephone  
will change the dialing mode from pulse  
to tone, and a four second pause will be  
inserted automatically.)  
• Dial your code/authorization number.  
• When the call is completed, your tele-  
phone will return to the pulse dialing  
mode automatically.  
After the first ring, the LCD display will  
light, the NEW CALL icon and call  
information will appear on the display,  
and the New Call LED will flash. The  
New Call icon and New Call LED  
continue flashing until you review ALL  
your new calls.  
Your FM2575 features a ringer which can  
be adjusted to loud (high) or soft (low).  
When you don't want to be disturbed, slide  
the switch to the OFF position. Now you  
can still make outgoing calls, but you will  
not be disturbed by incoming calls.  
If you are not certain of which service  
you have, set the switch to TONE. Lift  
the HANDSET and press any number on  
the KEYPAD. If the dial tone persists,  
reset to pulse.  
Redial  
AM  
NEW  
CALL  
The last number you dialed (up to 32  
digits) is automatically stored in REDIAL  
MEMORY.  
NOTE: Combination dialing can also be  
used with the memory dialing feature  
for two-touch access of your long dis-  
tance or computer service.  
Dialing a Call  
1. Lift the HANDSET or press the  
SPEAKERPHONE Button (the  
SPEAKERPHONE Button will light).  
The caller ID information will be stored  
in the order received.  
To redial that number:  
Pause  
Whether you have Tone or Pulse service,  
you can insert a 4-second PAUSE into  
the dialing or storing of a number into  
memory to access custom and tele-  
banking services, long distance, etc.  
Press the REDIAL/PAUSE Button at the  
desired point in the number. Press  
REDIAL/PAUSE again if an additional 4  
seconds is needed.  
1. Lift the HANDSET or use the  
Speakerphone. You will hear a dial tone.  
2. At the end of your call, return the  
HANDSET to the CRADLE or press the  
SPEAKERPHONE Button again  
(the SPEAKERPHONE Button LED will  
turn OFF).  
2. When you hear a dial tone, dial the  
number.  
2. Press the REDIAL/PAUSE Button. The  
last number dialed is automatically  
redialed, including pause. The LCD will  
display: "REDIAL"  
AM  
When switching a call from the  
HANDSET mode to the SPEAKERPHONE  
mode, press the SPEAKERPHONE Button  
before you place the HANDSET in the  
CRADLE. To switch from the  
SPEAKERPHONE to the HANDSET, lift  
the HANDSET.  
AM  
During the conversation, the  
Hearing Aid Compatibility  
The FM2575 is compatible with induc-  
tively coupled hearing aids.  
Speakerphone loudness can be adjusted  
with the SPEAKER VOLUME  
CONTROL on the side of the BASE.  
The Receiver loudness of the Handset  
can also be adjusted with the  
Flash  
NOTE:  
If call waiting is available from your tele-  
phone company and you have this ser-  
vice, you will be alerted by a signal  
(determined by your telephone company)  
if there is another call.  
NOTE:  
No Redial function is executed if the  
last number is more than 32 digits.  
"FULL" will be displayed.  
RECEIVER VOLUME CONTROL  
on the side of the HANDSET.  
1. If you answer your telephone before  
the second ring, the unit will not display  
any caller ID information .  
3. At the end of the call, return the  
HANDSET to the cradle or, if you  
have used the SPEAKERPHONE,  
press the SPEAKERPHONE Button  
again. The SPEAKERPHONE  
Button LED will go OFF.  
AM  
2. The information will be displayed  
on the LCD for 20 seconds. The maximum  
number of digits that can be displayed on the  
LCD is 10 and the maximum call count is  
64 (old call + new call). Your FM2575  
will automatically erase the oldest call  
record and replace it with the newest call  
record when the memory is full.  
Note: The telephone will be muted  
momentarily while the LCD display shows  
the Caller ID information.  
1. When you hear the signal, to access the  
new call without disconnecting the call  
you are on, press the FLASH Button.  
2. To return to your original conversation,  
press the FLASH Button again. This  
procedure can be repeated as frequently as  
you desire.  
Pulse/Tone Combination Dialing:  
Combination dialing is useful to sub-  
scribers of rotary (pulse) service who  
wish to gain access to various low cost  
long distance and computer services  
otherwise unavailable to them.  
Receiving a Call  
1. When you hear your phone ring,  
lift the HANDSET or press the  
SPEAKERPHONE Button (the  
SPEAKERPHONE Button will light).  
12  
13  
 
Telephone Features (Cont.)  
Memory Dialing (Cont.)  
To Program Frequently Called  
Numbers:  
1. Lift the handset or press the  
SPEAKERPHONE button.  
You will hear a dial tone.  
To Program Priority Keys:  
1. Lift the handset or press the  
SPEAKERPHONE button.  
To Erase A Stored Number  
The FLASH Button can also be used to  
access a new dial tone without hanging  
up, and also to signal PBX or to activate  
various services if you are connected to  
PBX. If the "FLASH" Button is pressed,  
the LCD display will be cleared until the  
number is entered.  
To erase a stored number, simply store a  
new number in the same location. The  
new number will replace the old one.  
You will hear a dial tone.  
NOTE: YOU MUST COMPLETE  
STEPS 2-5 WITHIN 10 SECONDS, OR  
ELSE YOU WILL HEAR AN ERROR  
MESSAGE FROM THE TELEPHONE  
COMPANY AND WILL BE EXITED  
FROM THE MEMORY MODE.  
2. Press STORE Button.  
Answering System  
Operation  
The LCD will show "STORE".  
3. Dial the phone number you wish  
to store (16 digits maximum); the  
LCD will show the number dialed.  
Lighted Keypad  
To Turn System ON  
For better visibility when dialing in a  
dimly lit room, a lighted keypad is  
provided. The keypad will remain lit  
during the entire conversation. It will  
turn off once the handset is returned to  
the base or the SPEAKERPHONE button  
is pressed.  
Press the ANSWER ON/OFF/ERASE  
key on the base to turn on the answering  
system. The message counter will turn on  
and the unit will say "Answer On". If the  
clock is set, the unit will announce the  
current time. If the clock is not set, the  
unit will remind you to set the time and  
day.  
4. Press STORE Button again.  
5. Press MEMORY Button to start  
the indirect memory storing process.  
The LCD will show: "MEM" and  
the memory location.  
2. Press STORE Button.  
The LCD will show "STORE".  
AM  
AM  
Mute Button  
Prevent sound from your room from  
being heard by another party on the  
phone. Press and HOLD the MUTE  
button as long as you want this  
feature activated.  
3. Dial phone number you wish to store  
(16 digits maximum). The LCD will  
show the number you dialed.  
ANSWER ON/OFF/ERASE  
6. Press one of the 10 memory location  
buttons 0-9. Your number is now stored  
in the corresponding location; the LCD  
will show the memory location.  
AM  
To Turn System OFF  
Press again to turn unit off. The message  
counter will turn off and the unit will say  
"Answer Off."  
AM  
Call Timer  
When you dial a call, after the first 8  
seconds, the call timer will appear on  
the display for you to track the  
conversation time. It will disappear  
8 seconds after you hang up.  
Recording Outgoing Greeting  
Your system comes with a prerecorded  
outgoing greeting; "Hello. We are not  
available now, please leave your name  
and number after the beep" To record  
your own personalized outgoing  
greeting:  
4. Press STORE Button again.  
5. Press M1, M2 or M3 Button. The LCD  
will show the stored number and the  
memory location.  
7. To continue storing numbers, repeat  
steps 2 through 6. To end, return the  
HANDSET to the CRADLE.  
Memory Dialing  
AM  
To Dial Priority Numbers:  
1. Pick up the Handset or use the  
Speakerphone.  
2. Press M1, M2 or M3. The LCD will  
show the memory number and location.  
3. Your call will automatically be dialed.  
Your FM2575 is equipped with 13 memo-  
ries (three priority, ten keypad) for pro-  
gramming your most frequently dialed  
telephone numbers. You can store up  
to 16 digits in each priority key (M1, M2,  
M3), or in each of the numeric keys 0  
through 9 by following the steps outlined.  
Numbers must be stored with the handset  
lifted. Write down the stored names and  
telephone numbers on the memory label.  
It may be useful to attach the memory  
label to the back of the handset.  
1. Press and hold down  
the GREETING button.  
The message counter will  
GREETING  
turn off.  
2. After you hear one beep, speak clearly  
towards the built in microphone (in the  
front of the base). You have a maximum  
of 30 seconds to record your greeting.  
Your recording time should not be less  
than 2 seconds. The message counter  
will not light when the unit is recording  
your greeting.  
6. To continue programming priority  
numbers, repeat steps 2 through 5. To  
end programming numbers, return the  
HANDSET to the CRADLE.  
To Dial Frequently Called Numbers:  
1. Pick up the Handset or use the  
Speakerphone.  
2. Press MEMORY Button. The LCD  
will show "MEM".  
If you wish to enter a 4-second Pause  
during dialing to access custom and  
telebanking services, long distance,  
etc., press the REDIAL/PAUSE Button  
at the desired point in the number.  
3. Press the desired memory location  
button (0-9).  
14  
15  
Download from Www.Somanuals.com. All Ma4nu.aYlsoSueracrcahllAwndilDloawuntolomada. tically be dialed.  
Answering System Operation (Cont.)  
Sample message:  
Answering System Operation (Cont.)  
3. Once you hear the correct setting, press  
How Toll Saver Works  
Day Set  
1. The unit will say "Time is not set,  
the TIME SET/REPEAT button to  
complete the procedure. You will hear the  
time and day you have set. If you want to  
set a new time/day, press and hold  
TIME SET/REPEAT button.  
IF YOU HAVE SET THE RING  
SELECT SWITCH TO TOLL SAVER  
(TS), when calling your unit from a  
remote location to check for your  
messages, listen to the number of rings:  
"Hello, this is ____________.  
Monday 12:00 AM. Press ON/OFF button  
to set day. When you hear correct day,  
press TIME button."  
2. Repeat pressing the ANSWER  
ON/OFF/ERASE button until you hear the  
correct day. The unit will say "Monday."  
"Tuesday." etc.  
I can't come to the phone right now.  
Please leave your name and phone  
number after you hear the beep. You  
have 60 seconds to leave your message.  
Thank you for calling."  
Note:  
During the Time Setting procedure, press  
the PLAY/SKIP/MEMO button to move  
backwards in that particular sequence  
(i.e. Sunday, Saturday, Friday).  
1. No New Message Received  
3. When finished, release GREETING  
button.  
Note: If the unit beeps while you are  
recording your greeting, you have  
exceeded the 30 second time limit.  
Record a shorter greeting.  
4. Unit will beep once and play back  
your recorded outgoing greeting and then  
reset to answer incoming calls.  
If your phone rings more than two times,  
you have no new messages. You can  
hang up on the third ring before your unit  
answers, and save the cost of the call.  
3. Once you hear the correct day, press the  
TIME SET/REPEAT button.  
To Record a Memo  
1. Press and hold the  
PLAY/SKIP/MEMO button. The message  
counter will turn off.  
2. After the beep, record your message  
(up to 60 seconds) through the  
microphone in the front of the base.  
Hour Set  
1. The unit will say "Press ON/OFF button  
to set hour. When you hear the correct  
hour, press TIME SET/REPEAT button."  
2. Repeat pressing the ANSWER  
ON/OFF/ERASE button unit you hear the  
correct hour. The unit will say  
"12","1","2", etc. to signify the hours  
of the day.  
Note:If no new messages are received,  
your unit will answer the call after the  
fifth ring.  
2. New Messages Received  
If your unit answers after only 2 rings,  
you have received new messages. Refer  
to page 20 for message retrieval  
instructions.  
Checking Your Outgoing  
Greeting  
3. When your message is completed,  
release the PLAY/SKIP/MEMO  
3. Once you hear the correct hour, press  
the TIME SET/REPEAT button.  
1. Press and release the GREETING  
button.  
button. The digital message counter  
will indicate a revised message count.  
When a MEMO is recorded, your unit  
considers it as a standard message and  
will include it in the message count.  
Voice Activated  
Recording (VOX)  
2. Your outgoing greeting will be played  
back to you, beep once, then reset to  
answer incoming calls.  
3. Use the slide  
Minute Set  
Your FM2575 records messages for up to  
60 seconds as long as the caller speaks.  
To avoid unnecessary pauses due to  
hangups and to save message capacity,  
your unit will automatically stop  
recording after 7 seconds of silence.  
1. The unit will say "Press ON/OFF  
button to set minute. When you hear  
correct minute, press TIME button."  
2. Repeat pressing the ANSWER  
ON/OFF/ERASE button until you hear  
the correct minute. The unit will say  
"0","01","02", etc. to signify the minutes  
of the hour.  
Note:  
VOLUME Control on the  
side of the base to set the  
speaker to the desired  
When Memory is full during recording,  
the unit will announce: "Memory is  
full."  
sound level.  
Ring Select  
Setting the Voice Time/Day  
Stamp  
The FM2575 records the time and day at  
the beginning of each message, if the  
clock has been set.  
You can select the number of rings in  
which a call will be answered. Set the  
Ring Select switch (on the side of the  
base) to 2 or 4 calls, or Toll Saver  
3.Once you hear the correct minute, press  
the TIME SET/REPEAT button.  
AM/PM Set  
(TS).  
2/4/TS  
Note: When setting the Time/Day, do not  
allow more than 20 seconds to go by in  
between any step.  
1. Press the TIME SET/REPEAT button.  
The unit will say "To set clock, press and  
hold TIME SET button."  
1. The unit will say "Press ON/OFF  
button to set AM or PM. When you hear  
correct setting, press TIME button."  
2. Press the ANSWER ON/OFF/ERASE  
button. The unit will say "AM". Press the  
ANSWER ON/OFF/ERASE button to  
change to "PM" and press again to  
change back to "AM".  
Toll Saver  
Your unit has a built-in automatic toll  
saving feature. This feature lets you  
know if you have received any new  
messages before it answers, thus  
saving you on long distance costs.  
2. Press and hold the TIME SET/REPEAT  
button for 2 seconds.  
17  
16  
 
Message Playback (Cont.)  
Message Playback  
Incoming Messages  
4. Press and hold the ANSWER  
ON/OFF/ERASE button, and the unit  
will say "Press ERASE button again to  
erase all messages."  
While playing messages, press and  
release the ANSWER ON/OFF/ERASE  
button. The unit will announce "Press  
ERASE button again to erase message."  
Press the ANSWER ON/OFF/ERASE  
button again withing 5 seconds. It will  
announce "Message erased" and erase  
that particular message. At the end of the  
last message, press and hold the  
Note:  
When the Message  
Callers will be unaware that you are  
screening their calls. If you want to talk  
to the caller, pick up an extension phone  
or press SPEAKER button on your base.  
Counter is lit, the  
machine is ready to  
answer calls.  
5. Press the ANSWER ON/OFF/ERASE  
button again, and all messages will be  
erased.  
Note:The machine hangs up and resets to  
answer the next call in the following  
cases: the caller hangs up, the message  
length exceeds 60 seconds, there are  
more than 7 seconds of silence or there is  
a steady tone (dial tone) for 7 seconds.  
Power Failure  
Protection/Battery Backup  
6. Unit will reset to answer incoming  
calls.  
If an AC power failure occurs, or the  
power plug comes out of the wall, your  
unit will shut down until the power is  
restored.  
ANSWER ON/OFF/ERASE button;  
ALL MESSAGES WILL BE ERASED.  
To Stop Playback of Incoming  
Messages  
Message Capacity Full  
Detection  
The FM2575 can record up to 14 minutes  
of incoming messages. The maximum  
recording time for each incoming  
message is 60 seconds.  
When the power is restored, any  
messages recorded before the power  
failure will be saved IF YOU HAVE  
INSTALLED A 9 VOLT BATTERY.  
The message counter will indicate the  
number of messages received.  
Press and release the  
When the message capacity  
is full, the unit will answer  
the phone and say "Hello, our  
machine can't accept  
messages, please call again,"  
pause 10 seconds, and then  
automatically disconnect the  
telephone line. The message  
counter will flash and display  
"F".  
STOP button. Your unit  
STOP/SAVE  
will reset to answer  
incoming calls and will  
save all messages.  
Message Playback  
The Digital Message Counter displays  
the number of messages received. The  
number displayed indicates the number  
of messages received (up to 19). When  
the counter flashes, you have received  
new messages.  
If your unit is not operating properly  
when the power is restored, proceed  
with a unit reset.  
To Repeat the Current  
Message  
During playback, press  
and quickly release the  
TIME SET/REPEAT  
To Reset Unit  
To Hear Your Messages  
1. Press and release the  
TIME SET/REPEAT  
1. Unplug the AC adaptor from the  
power outlet.  
Call Interrupt  
button ONCE.  
PLAY/SKIP/MEMO Button. The unit  
will playback the incoming or MEMO  
messages in the order they were  
received.  
2. Remove the 9 volt battery. Replace  
with a fresh 9 volt battery  
(see page 9).  
3. Plug AC adaptor back into power  
outlet.  
4. Record a new personalized outgoing  
greeting and reset the voice  
Time/Day Stamp (see page 16).  
If the unit answers before you do, you  
can turn it off by picking up any  
extension phone or pressing SPEAKER  
button on your base. If the unit does not  
stop answering, press the hook switch or  
FLASH for about one second and  
release. You may also press the STOP  
button on the base.  
To Repeat the Previous  
Messages  
During playback, press  
and release the TIME  
2. The set day and time will be heard  
before each message, if it has been set  
(see page 16 for Time/Day Stamp Setup  
Instruction).  
TIME SET/REPEAT  
SET/REPEAT button  
TWICE.  
NOTE: If there are new messages, only  
the new messages will be played,  
otherwise all messages will be played.  
To Skip to the Next Message  
During playback, press the  
PLAY/SKIP/MEMO button to skip to the  
IMPORTANT  
Call Screening  
During a power outage, your unit will  
NOT function even if a 9 volt battery is  
installed. The battery will save your  
outgoing greeting and any incoming  
messages you may already have  
received.  
3. After the last incoming or MEMO  
message has been played back, the unit  
will say "No more messages. Press and  
hold the ERASE button to erase all  
messages."  
To listen to an incoming call without  
picking up the phone, let your unit  
answer the phone when it rings. If you  
don't want to talk to the caller, let your  
unit take a message, and adjust the  
volume control on the side of the unit to  
listen. If you don't want to listen to the  
caller's message, lower the volume.  
next message.  
To Erase Your Messages  
MESSAGES WILL BE SAVED  
UNLESS YOU ERASE THEM.  
18  
19  
 
Remote Operation  
Remote Security Code  
Message Counter Indications  
SITUATION  
Remote Message Erase  
MESSAGE COUNTER INDICATOR  
To access answering functions from an  
outside line, you will need to enter the  
three-digit security code located on the  
bottom of the base. Write this number  
on the REMOTE ACCESS CARD,  
which you can keep in your wallet.  
1. After listening to your messages, the  
unit will announce "No more messages",  
will sound a beep, and will announce  
"Enter security code to repeat playback".  
After 10 seconds, the unit will sound  
another beep and will announce "Enter  
security code to erase all messages".  
2. To ERASE ALL OF YOUR  
MESSAGES, dial your 3 digit security  
code, pressing and holding each digit for  
one full second.  
3. Your unit will announce "All messages  
erased", and disconnect the line. All  
messages will be automatical-ly erased and  
your system will reset itself to answer the  
next incoming call.  
System is in answer mode and is  
ready to receive call.  
The message counter is lit solid.  
New messages have been  
received.  
The message counter flashes and displays  
the number of new messages received.  
The message counter flash and display "F".  
The message counter turn off.  
When the message capacity is full.  
System is in answer off.  
Remote Turn On  
1. Call your phone number from a  
touch-tone phone.  
2. The unit will turn on automatically  
after 10 rings and play your outgoing  
greeting.  
3. Hang up the phone, and all  
subsequent calls will be answered.  
New Call LED Indications  
SITUATION  
No new call  
NEW CALL LED INDICATOR  
Off  
Message Playback  
1. Call your phone number from a touch  
tone phone.  
To Retrieve Messages Remotely When  
Recording Memory is Full  
There is a new call.  
Flash  
1. When the maximum digital recording  
memory is reached, the unit will answer all  
incoming calls with "Hello, our machine  
cannot accept messages. Please call again."  
2. Within 10 seconds after the outgoing  
greeting, dial your 3 digit security code.  
3. Your unit will emit 4 short beeps once  
the correct code is detected and will  
playback all incoming messages.  
2. After your unit answers and plays the  
outgoing greeting, you will hear one  
beep to signal that it is ready to record  
an incoming message.  
When receiving a VIP call.  
Flash 4 times each time the phone rings.  
When the incoming VIP call  
is a call waiting caller ID call.  
Flash 4 times every 6 seconds until the  
call disappears.  
3. Within ten seconds of the beep dial  
your 3 digit security code. Press and  
hold each digit for 2 seconds, allowing a  
minimum of 2 seconds between digits.  
4. Your unit will emit 4 short beeps once  
the correct code is detected and will  
playback all incoming messages. After  
the last message, the unit will announce  
"No more messages", emit a beep, and  
then announce "Enter security code to  
repeat playback."  
NOTE: If you have no messages, the  
unit will answer "No messages".  
5. To repeat the remote message  
playback, dial your 3 digit security code  
again within 10 seconds.  
IMPORTANT:  
Caller ID Features  
Receiving Call Waiting Caller ID  
When you are on an existing phone call,  
your FM2575 will display incoming call  
waiting Caller ID information.  
1. You will hear a beep and the telephone  
will be muted momentarily while the LCD  
display shows the Caller ID information  
of the second caller.  
You must subscribe to call waiting Caller  
ID service from your local telephone  
company in order to receive call  
information.  
4. Refer to the "Remote Message Erase"  
instructions to erase your messages and  
make room in memory for new messages.  
Reviewing Calls  
IMPORTANT  
1. To review the Caller ID information  
slowly (about 1 record/second), rotate  
the "REVIEW" knob (on the side of the  
base) clockwise or counter clockwise half  
way. Make sure to keep the knob in that  
position for at least 2 seconds.  
Remote message retrieval will not work  
when calling from a rotary or push-button  
pulse dialing phone unless a tone generator  
is used. Also, some tone dialing phones  
(cellular, PBX, etc.) only output tones for a  
fraction of a second. If you experience  
difficulty with remote operation, try  
another phone, or use a separate tone  
generator.  
2. The NEW CALL LED indicator will  
flash.  
AM  
NEW  
CALL  
2. To review the Caller ID information  
quickly (about 5 record/second), rotate  
the "REVIEW" knob clockwise or counter  
clockwise completely, until the knob stops.  
6. To end the remote message playback  
hang up. All messages are automatically  
saved and your unit will reset itself to  
answer the next incoming call.  
3. When you press the FLASH button to  
access the call waiting call, the LCD will  
display the call waiting Caller ID  
information.  
NOTE: A wallet size Remote Access Card  
is included to carry with you. This card  
references each of the remote functions.  
20  
21  
 
Caller ID Features (Cont.)  
Caller ID Redial  
The FM2575 allows you to redial a  
phone number stored in the Caller ID  
memory by pressing the "CALL BACK"  
Button while reviewing a call record.  
To redial a call record, follow these  
steps:  
Caller ID Features (Cont.)  
3. Press "ERASE" Button again; the  
CID will be erased and the LCD will  
display the next call message.  
We recommend using an area code not  
currently being used in the U.S. (i.e. 100,  
etc.) Once your area code is  
programmed as above, your FM2575  
will show all "10 digits" for every  
incoming call. To redial a local 10 digit  
call, press the "CALL BACK" Button  
twice in succession. The "1" prefix is  
then omitted and the local 10 digit call is  
redialed out.  
4. 10 digits with a 1 prefix: Simply  
scroll to the desired Long Distance 10  
digit call you wish to dial out. Press  
down the "CALL BACK" button once  
and release. If your area requires that  
you add 1 and your area code even if the  
call is within the same area code, then  
you must reprogram your FM2575 to  
another 3-digit "fictitious" area code.  
The "1" prefix will be added before the  
10 digit number and your long distance  
call will be dialed out.  
Note: Use caution when pressing the  
CALL BACK button. Press and release  
rapidly; if the CALL BACK button is  
held down too long, the "VIP" feature  
will be activated.  
NOTE: When the incoming VIP call is a  
call waiting Caller ID call, NEW CALL  
LED will flash 4 times every 6 seconds  
until the call disappeared.  
To Erase All Calls  
1. Rotate the "REVIEW" knob to  
review the Caller ID records received  
before erasing all calls.  
To Create a VIP Call:  
1. Rotate the "REVIEW" knob to view the  
caller ID information you received.  
2. Press and hold "CALL BACK" Button  
for 2 seconds until the "VIP" icon is  
displayed.  
1. Rotate the "REVIEW" knob to  
select the Caller ID number that you  
want to dial.  
2. Press and release the "CALL BACK"  
Button. The number will scroll across  
the screen from right to left as it is dialed,  
and the speakerphone will automatically  
be turned on.  
2. While the display is in standby mode,  
(Rotate the "REVIEW" knob to the  
middle position, until there are no Caller  
ID records displayed) press and hold the  
"ERASE" Button for 2 seconds. The  
LCD will show:  
AM  
NEW  
CALL  
VIP  
AM  
NEW  
CALL  
To Remove a VIP Call:  
1. Rotate the "REVIEW" knob to display  
the call you have marked "VIP".  
2. Press and hold "CALL BACK"  
Button for 2 seconds. The "VIP"  
icon will disappear.  
3. Press the "ERASE" Button again;  
ALL VIEWED messages will be erased.  
3. After the tones have stopped and a  
connection has been made, lift the  
handset or just speak.  
NOTE:  
1. If there are messages that have not  
been reviewed, the "Erase All Calls"  
function cannot be performed.  
2. VIP (Priority) calls will not be  
erased when you erase all calls. See  
VIP CALLS section for details.  
With current Telecom redialing situations,  
there are 4 redial options: (1) 7 digits  
without a 1 prefix; (2) 7 digits with a 1  
prefix; (3) 10 digits without a 1 prefix;  
and (4) 10 digits with a 1 prefix.  
AM  
NEW  
CALL  
IF THE CALLER ID RECORD  
DISPLAYS "PRIVATE CALL" OR  
"OUT OF AREA", THE REDIAL  
FUNCTION WILL NOT WORK FOR  
THAT PARTICULAR RECORD.  
1. 7 digits without a 1 : Assuming that  
you have programmed your correct area  
code, redial your local call by pressing  
the "CALL BACK" Button once.  
If you have priority calls in memory,  
the display will show "CALL XX"  
when all other calls have been erased.  
2. 7 digits with a 1 : Assuming that you  
have programmed your correct area code,  
scroll to the local 7 digit call you wish to  
redial. Simply press the "CALL BACK"  
Button twice.  
3. 10 digits without a 1 : Due to the  
software setup of the FM2575, the user  
is instructed to insert their 3 digit local  
area code. In some areas of the country,  
one must include their area code when  
making a local call. To solve this issue,  
the user must reprogram their FM2575  
to another 3 digit "fictitious" area code.  
22  
Caller ID Erase  
To Erase a Single Call  
VIP (Priority) Calls  
The FM2575 allows you to create VIP  
(priority) call records. When a VIP  
(priority) call is received, the new call  
LED will flash 4 times each time the  
phone rings, to alert you this is a VIP  
(priority) call.  
1. Rotate the "REVIEW" knob to review  
the Caller ID records you received.  
2. Press "ERASE" Button to erase  
the call displayed; the LCD will  
show "ERASE?".  
AM  
NEW  
CALL  
AM  
NEW  
CALL  
VIP  
23  
 
LCD Description  
Answers To Commonly Asked Questions.  
Section One - General  
Section Two - Caller ID  
LCD Display  
Description  
The Caller's number is 8522605281.  
The Caller's name is JANE.  
(When you are on an existing phone  
call, the call you received is a  
call waiting caller ID. )  
Q. My unit won't work. What do I do?  
A. You may need to install your unit  
again. Replace the 9 Volt Battery. If that  
doesn't work, call the Toll Free  
Q. Why are some of the digits on the  
display missing?  
AM  
AM  
AM  
AM  
NEW  
CALL  
A. Information in the Transmission is  
unable to be decoded by your unit and  
could not be displayed. If the error  
affects only a single digit, the display  
will sometimes show a "_" in the area  
of the digit effected. Your telephone is  
able to recover all available information,  
making it possible for you to determine  
who the call is from.  
Help line at 1-800-366-0937  
Monday - Friday 8:30 am - 9:00 pm or  
Saturday 8:30 am - 12:30 pm (EST).  
You can also visit our website at  
NEW  
CALL  
The Caller ID information is missing  
the Caller's name and number because  
it is Out-of -Area.  
Q. Can my unit be left on for a long  
period of time?  
A. Your unit is designed to be on 24  
hours a day.  
NEW  
CALL  
The Caller ID information is missing  
the caller's name and number because  
it is a Private Call.  
Q. How many calls can be stored In  
Caller ID memory?  
A. The telephone number, name (if  
available), and time/day of up to  
64 calls will be stored in memory.  
Q. My AC Adaptor feels warm to the  
touch. Is this normal?  
A. It is characteristic of your AC Adaptor  
to feel slightly warm. There is no need to  
be alarmed.  
NEW  
CALL  
VIP  
The caller ID is a VIP (priority) call.  
Q. Will the time/day of the Caller ID  
information always match the time/day  
of the answering machine message?  
A. The time/day of the Caller ID  
information is automatically set by the  
telephone company. The time/day of the  
answering machine is set by you, so these  
two time/day settings may be different.  
Q. Will my unit operate in a very cold  
or hot environment?  
A. Your unit is designed to perform most  
efficiently at room temperature. However,  
it can be used in environments ranging  
from 50º F to 120º F .  
The Caller ID information received  
is invalid; the call counter remains  
unchanged.  
Repeat call counter  
The same call has been received more  
than one time. The counter shows the  
number of times repeated. When it is  
more than 19 times, it shows "19" only.  
The time will be updated with each call.  
RPT  
AM  
NEW  
CALL  
24  
25  
 
Answers To Commonly Asked Questions. (Cont.)  
Section Three-Answering Machine  
Trouble Shooting Guide  
PROBLEM  
No dial tone  
POSSIBLE CAUSE  
Improper installation.  
CORRECTIVE ACTION  
Q. My answering system won't  
work. What do I do?  
Recheck all modular plug  
connections.  
Q. What is the maximum length of the  
outgoing greeting that I can record on  
my unit?  
A. Your outgoing greeting recording time  
is up to 30 seconds.  
A. You may have had a power failure  
and need to reset your machine. Refer  
to the "To Reset Unit" procedure on  
page 19 or "To Turn System On" on  
page 15.  
Problem with the wiring.  
Try another phone jack. If your  
phone works on another jack, it is  
likely you have a problem with  
your wiring. Contact your local  
phone company.  
Q. I am checking my messages  
remotely from a touch tone telephone,  
but my unit will not play back my  
messages. Why?  
A. Although the telephone you are using  
is a push button telephone, the telephone  
line over which you are calling may not  
be a standard touch tone line. Try calling  
your unit from a different location (e.g., a  
pay telephone).  
Q. How do I know that messages are  
saved?  
A. The FM2575 automatically saves  
messages unless you press the  
ANSWER ON/OFF/ERASE button.  
Cannot make  
outgoing calls  
Tone/pulse switch is not set  
correctly.  
Check the Tone/Pulse switch.  
If positioned in Tone (T) mode,  
switch to Pulse (P). You may  
have pulse dialing service.  
The phone  
does not ring.  
Ringer Off/Low/High switch  
is not set correctly.  
Set the ringer Off/Low/High  
switch to the Low or High  
position.  
Q. How often do I need to replace  
the 9 Volt battery?  
A. You should replace the 9 Volt  
battery once a year or after a power  
outage.  
Q. Does my unit have to be set on tone  
(T) to access my unit remotely?  
A. No, but you must call from a touch  
tone telephone system to retrieve your  
messages.  
Too many telephones are  
installed on the same line.  
Contact your local telephone  
company to determine the  
maximum number of extensions  
for your calling area.  
Q. How do I know my system is set  
to answer calls?  
A. When the message display indicator  
shows a number that is lit solid or  
flashing, your unit is ready to answer  
calls. After most modes of operation  
(such as after recording your outgoing  
greeting) the unit will automatically  
switch to the answer mode.  
Memory  
dialing does  
not work.  
The memory storage  
procedure was not followed  
correctly.  
Carefully review the store  
sequence and re-enter your  
programmed number.  
Q. I am calling from a remote phone to  
check my messages. What will happen  
if I hang up before all of my messages  
are played back?  
A. Your unit will save your messages and  
reset to answer incoming calls.  
The sound  
volume is  
too low.  
Another extension is  
off hook.  
Hang up the extension.  
Adjust the VOLUME switch on the  
side of the base.  
Q. When I try to record a new  
outgoing greeting, the old greeting  
plays back. Why?  
A. Pressing and RELEASING the  
GREETING button will play back the  
current outgoing greeting.  
To record a new outgoing greeting,  
you must press and HOLD the  
GREETING button while you record  
your greeting.  
Q. What is the range of my remote  
feature?  
Your telephone The telephone line is not  
rings but the  
FM2575  
doesn't show  
any Caller ID  
information.  
Connect the telephone line into the  
back of the unit. Check with your  
local telephone company to be  
sure Caller ID service is being  
provided on your telephone line.  
A. Your remote will work from any  
touch tone telephone in the world that is  
compatible to the U.S.A. specifications,  
does not have any unusual or loud  
background noise, and is able to produce  
a tone of at least 2 seconds when you  
enter your security code.  
connected properly to the unit.  
The display The battery needs to be  
screen is blank. installed or replaced.  
Replace the 9V alkaline battery.  
27  
26  
 
Trouble Shooting Guide (Cont.)  
PROBLEM  
Trouble Shooting Guide (Cont.)  
PROBLEM  
POSSIBLE CAUSE  
CORRECTIVE ACTION  
POSSIBLE CAUSE  
CORRECTIVE ACTION  
No incoming Unit is in the "ANSWER OFF" Check to verify message counter indica-  
You cannot  
redial a call  
record.  
Your local area code is not  
programmed.  
Reprogram the local area code.  
messages  
recorded.  
mode.  
tor is lit with the message number dis-  
played. If not (or if the display shows  
"F"), press ANSWER ON/OFF/ERASE  
control to turn unit on.  
The number displayed is  
incorrect.  
Verify the number displayed  
during redial. Data received were  
possibly corrupted during the  
transmission through the  
telephone lines. Dial the  
telephone number manually on  
your telephone.  
AC adaptor is disconnected  
from wall outlet or back of  
unit.  
Reconnect unit into wall outlet or  
back of unit. Try connecting to a  
different wall outlet.  
Power to electrical outlet  
may be off.  
Check to see if electrical outlet is con-  
trolled by a light switch and power is on.  
Telephone line is not  
connected to wall jack.  
Connect telephone line into wall jack.  
Try connecting unit into a different  
telephone wall jack.  
"Error" appears  
on the display.  
Bad data may have been  
received.  
Pick up the phone after the second  
ring.  
No remote  
operation.  
Unit is in the ANSWER OFF  
mode.  
Check to verify message counter is lit  
with the message number displayed.  
You can't  
receive call  
waiting  
This service is not available.  
You must subscribe to this service  
from your local phone company.  
The phone must be off-hook to hear  
the call waiting Caller ID alert  
signal.  
AC adaptor is disconnected  
from wall outlet or back of  
unit.  
Reconnect unit to wall outlet or  
back of unit. Try connecting to a  
different wall outlet.  
messages.  
Power to electrical outlet  
may be off.  
Check to see if electrical outlet is con-  
trollet by a light switch and power is on.  
Answering  
system will  
not operate.  
You may have had a power  
failure.  
Proceed with a unit reset (page 19).  
The telephone you are calling Try calling from a different  
from is not a standard touch-tone. location (e.g. pay phone).  
Telephone line is not connected Connect telephone line into wall jack.  
to wall jack.  
Try connecting into a different  
telephone wall jack.  
No answer  
Unit is in the "OFF" mode.  
Check to verify message counter  
is lit. Press ANSWER ON/OFF/  
ERASE control to turn unit on.  
Security code not entered  
correctly.  
3 digit remote secrity code must be  
entered within ten seconds of the beep  
at the end of your outgoing greeting.  
Press and hold each digit for 2 seconds,  
allowing a minimum of 2 seconds  
between digits.  
AC adaptor is disconnected  
from wall outlet or back of unit. outlet and back of unit.  
Reconnect AC adaptor into wall  
Power to electrical outlet  
may be off.  
Check to see if electrical outlet is  
controlled by a light switch and  
power is on. Wall outlet may not  
be functioning. Try connecting to  
a different wall outlet.  
Remote security code being  
used differs from the code  
on the unit.  
Look at the bottom of the FM2575  
base for the correct 3 digit security  
code.  
The machine The outgoing greeting you are  
beeps during recording is too long.  
the recording  
of my outgo-  
ing greeting.  
Record a shorter greeting  
(between 2 and 30 seconds).  
Telephone line is not  
connected to wall jack.  
Connect telephone line into wall  
jack. Telephone wall jack may not  
be functioning; try connecting unit  
into a different telephone wall jack.  
After a power A 9 volt battery has not been  
outage, outgoing installed or needs to be  
Install a fresh, alkaline 9 volt  
battery to maintain your  
personalized outgoing greeting  
and incoming messages in the  
event of another power outage.  
The machine Incoming or memo messages  
is cutting off are too long.  
incoming  
Maximum recording time for incoming  
or memo messages is 60 seconds.  
greeting and  
incoming  
messages are lost.  
replaced.  
Caller may be pausing for more Caller must speak continuously  
messages.  
than 7 seconds.  
without any long pauses.  
28  
29  
 
FCC Wants You to Know  
Service  
This equipment complies with Part 68 of the FCC rules. On the bottom of the base of  
this equipment is a label that contains, among other information, the FCC Registration  
Number and Ringer Equivalence Number (REN) for this equipment. You must, upon  
request, provide this information to your telephone company. The REN is useful to  
determine the quantity of devices you may connect to your telephone line and still  
have all of those devices ring when your telephone number is called. In most, but not  
all areas, the sum of the RENs of all devices connected to one line should not exceed  
five (5.0). To be certain of the number of devices you may connect to your line, as  
determined by the REN, you should contact your local telephone company to  
determine the maximum REN for your calling area.  
According to FCC regulations, this equipment, which has been certified and  
registered by the FCC, may only be repaired by authorized persons. If repairs or  
adjustments are made by an unauthorized person, the FCC certification may be  
voided. Should you encounter any problems, please call the Southwestern Bell  
Freedom Phone ® Retail Sales Toll-Free Customer Help Line for assistance:  
1-800-366-0937, Monday - Friday 8:30 am - 9:00 pm, and Saturday 8:30 am - 12:30 pm  
(EST). You can also visit our website at http: // www. swbfreedomphone. com.  
FOR IN-WARRANTY SERVICE:  
Package your complete unit (including all adapters, line cords, and other acces-  
sories) and ship the unit postage prepaid* and insured (for your protection) to:  
If your telephone equipment causes harm to the telephone network, the telephone  
company may discontinue your service temporarily. If possible, they will notify you in  
advance. But if advance notice isn't practical, you will be notified as soon as possible.  
You will be informed of your right to file a complaint with the FCC.  
SOUTHWESTERN BELL FREEDOM PHONE ®  
DEPT.: In Warranty  
7475 North Glen Harbor Blvd., Glendale, AZ 85307  
Be sure to include your return address, proof of purchase, a daytime phone number,  
$9.50 for postage and handling*, and a brief explanation of your difficulties.  
Your telephone company may make changes in its facilities, equipment, operation  
or procedures that could affect the proper functioning of your equipment. If they do,  
you will be notified in advance to give you an opportunity to maintain uninterrupted  
telephone service. If you experience trouble with this telephone equipment discon-  
nect from the network until the problem has been corrected or until you are sure  
that the equipment is not malfunctioning.  
*NOTE: California residents need only provide proof of purchase and should  
call 1-800-366-0937 for shipping instructions.  
FOR OUT-OF-WARRANTY REPLACEMENT:  
You may call our toll-free Help Line for the price of a replacement before returning  
your unit. Please follow all instructions for In-Warranty service (above) to return  
your unit, and mark the package: DEPT.: Out-of-Warranty.  
This equipment may not be used on coin service provided by the telephone company.  
Connection to party lines is subject to state tariffs.  
QUESTIONS?  
STOP ... DON'T TAKE ME BACK TO THE STORE.  
LOOK ... FOR THE TOLL-FREE "HELP" TELEPHONE NUMBER.  
LISTEN ... AS THE EXPERTS TALK YOU THROUGH THE PROBLEM.  
This equipment is hearing aid compatible.  
Warning: changes or modifications to this unit not expressly approved by the party  
responsible for compliance could void the user's authority to operate the equipment.  
For immediate answers to your questions regarding operation, parts or installation,  
call:  
Southwestern Bell Freedom Phone ® Retail Sales Help Line at:  
NOTE: This equipment has been tested and found to comply with the limits for a Class  
B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to  
provide reasonable protection against harmful interference in a residential installation.  
1-800-366-0937  
30  
31  
 
Limited Warranty  
The obligation of Southwestern Bell Freedom Phone ® Retail Sales under this one  
(1) year warranty shall be limited to repair or replacement (at our option) during the  
warranty period of any part which proves defective in material or workmanship  
under normal installation, use and service, provided the product is returned to  
Southwestern Bell Freedom Phone ® Retail Sales or to one of our authorized  
Service centers TRANSPORTATION CHARGES PREPAID. (California residents  
should call 1-800-366-0937 for shipping instructions.) Products returned to us or to  
an Authorized Service Center must be accompanied by a copy of the purchase  
receipt. In the absence of such purchase receipt, the warranty period shall be one (1)  
year from the date of manufacture.  
To obtain service under this warranty, return the defective product to the service  
center nearest you together with your sales slip and $9.50 for postage and handling.  
California residents need only provide proof of purchase and should call  
1-800-366-0937 for shipping instructions. You may also have other warranty rights  
which vary from state to state.  
This warranty shall be invalid if the product is damaged as a result of defacement,  
misuse, abuse, neglect, accident, destruction, of alteration of the serial number,  
improper electrical voltages or currents, repair, alteration or maintenance by any  
person or party other than our own service facility or an authorized service center,  
of any use violative or instructions furnished by us.  
This warranty is also rendered invalid if this product is removed from the country in  
which it was purchased, if it is used in a country in which it is not registered for use,  
and/or if it is used in a country for which it was not designed. Due to variations in  
telephone systems and communications laws, this product may be illegal for use in  
some countries. Southwestern Bell Freedom Phone ® Retail Sales assumes no  
responsibility for damages or penalties incurred resulting from the use of this product  
in a manner or location other than that for which it is intended.  
This one-year warranty is in lieu of all other expressed warranties, obligations, or  
liabilities. ANY IMPLIED WARRANTIES, OBLIGATIONS, OR LIABILITIES,  
INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF  
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL BE  
LIMITED IN DURATION TO THE ONE-YEAR DURATION OF THIS WRITTEN  
LIMITED WARRANTY. Some states do not allow limitations on how long an implied  
warranty lasts, so the above limitations may not apply to you.  
IN NO EVENT SHALL WE BE LIABLE FOR ANY SPECIAL, INCIDENTAL OR  
CONSEQUENTIAL DAMAGES FOR BREACH OF THIS OR ANY OTHER  
WARRANTY, EXPRESSED OR IMPLIED, WHATSOEVER.  
Some states do not allow the exclusion or limitation of special, incidental or conse-  
quential damages, so the above limitation or exclusion may not apply to you.  
This warranty gives you specific legal rights, and you may also have other rights  
which vary from state to state.  
Covered under one or more of the following US patents: 5,263,084  
32  
 

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