Southwestern Bell Telephone 2 9193 User Manual

2-9193  
InLine® Plus  
Caller ID on Call Waiting  
Speakerphone  
Use and Care Guide  
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Southwestern Bell  
 
TABLE OF CONTENTS  
USING THE CALLER ID FUNCTION ........ 14  
MESSAGE LIGHT .................................14  
MESSAGE WAITING .............................14  
IF YOUR SERVICE IS FSK: .................14  
RECEIVING CALLS ...............................15  
IF YOU ARE IN AN AREA WHERE AN FSK  
SIGNAL IS NOT AVAILABLE: ............15  
REVIEWING CALLS ..............................16  
DELETING CALLS ...............................16  
CALLBACK .........................................17  
DIAL OPTIONS BUTTON ..................18  
MESSAGE ERROR ................................19  
FORWARD CALL ..................................19  
TOLL CALL .......................................20  
NO DATA SENT ..................................20  
PRIVATE CALLS ..................................20  
UNKNOWN CALLS ...............................21  
GENERAL PRODUCT CARE .................... 21  
QUESTIONS AND TROUBLESHOOTING ..... 22  
SET UP ............................................... 4  
INSTALLATION ......................................4  
WALL MOUNT INSTRUCTIONS ........... 5  
SETTING UP YOUR UNIT .......................6  
FACTORY PRESETS.............................6  
FEATURES ............................................ 8  
USING THE PHONE ............................. 10  
PULSE AND TONE DIALING ..................10  
RECEIVING A PHONE CALL ..................10  
PLACING A PHONE CALL .....................10  
SPEAKERPHONE BUTTON .....................10  
DURATION COUNTER ..........................11  
TONE BUTTON ..................................11  
AUTOMATIC MEMORY .........................12  
TO STORE A PHONE NUMBER IN  
MEMORY: ...................................12  
TO DIAL A PHONE NUMBER IN  
MEMORY: ...................................12  
VOLUME BUTTON ..............................12  
REDIAL BUTTON ................................13  
HOLD BUTTON ..................................13  
FLASH BUTTON ..................................13  
CALL WAITING DISPLAY ......................13  
CAUTION  
RISK OF ELECTRIC SHOCK  
DO NOT OPEN  
THE LIGHTNING  
FLASH AND ARROW-  
HEAD WITHIN THE  
CAUTION: TO REDUCE THE THE EXCLAMATION  
RISK OF ELECTRIC SHOCK, POINT WITHIN THE  
DO NOT REMOVE COVER T R I A N G L E I S  
A
TRIANGLE IS  
A
( O R B A C K ) . N O U S E R - WARNING  
SIGN  
WA R N I N G S I G N  
ALERTING YOU OF  
ALERTING YOU OF  
SERVICEABLE PARTS IN-  
SIDE. REFER SERVICING  
T O Q U A L I F I E D S E R V I C E  
PERSONNEL.  
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WARNING: TO PREVENT FIRE  
OR ELECTRICAL SHOCK HAZARD,  
DO NOT EXPOSE THIS PRODUCT  
TO RAIN OR MOISTURE.  
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I N S T R U C T I O N S  
A C C O M PA N Y I N G  
T H E P R O D U C T.  
VOLTAGE" INSIDE  
THE PRODUCT.  
SEE MARKING ON BOTTOM / BACK OF PRODUCT  
3
 
SET UP  
1. Connect the adapter. Plug the large part of the adapter into the wall  
outlet and the adapter tip to the jack at the rear side of unit. (Use only  
9V DC, 300mA, Center negative Class 2 adapter.)  
2. Connect the telephone line cord.  
A. To connect without an answering machine.  
Take the new line cord supplied to connect the PHONE jack of  
your new caller ID phone to the modular wall jack.  
1
2
B. To connect with an existing answering machine.  
Use the existing line cord supplied to connect the LINE jack of  
your answering machine to the wall modular line jack.  
Take the new line cord supplied to connect the telephone’s  
jack of your new caller ID phone to the PHONE jack of your  
answering machine.  
Set your answering machine to answer the phone after 2 or  
more rings.  
4
 
3. Follow the procedure "Setting Up Your Unit” to set up your unit.  
4. Place the unit on a flat table or mount it onto a wall. If you desire to  
place it onto a wall, please use the wall mount bracket and short line  
cord supplied to accomplish the wall mounting.  
WALL MOUNT INSTRUCTIONS  
1. Remove wall mount bracket and route cords as shown in diagram  
below.  
2. Connect the adapter and the line cord. See Steps 2 & 3 on preceding  
page for specific instructions.  
3. Rotate the handset hook, plug the coiled cord into the handset, and  
then plug the other end of the cord into the base.  
4. Place the handset on the base.  
1
NEW  
C
DEL  
VOLUM  
2
3
GH  
Handset  
Hook  
PO  
RS  
*
TON  
HO  
4
5
 
SETTING UP YOUR UNIT  
FACTORY PRESETS  
The following table shows you the factory settings for your unit:  
Display  
Setting  
Language  
LCD Contrast  
Area Code  
LDS Code  
English  
1
no setting  
1
After the adapter is connected, the display will show as indicated below  
for setting.  
1. “SET LANGUAGE” appears on the display. Press the REVIEW UP (  
)
button to select the language, E - English, F - French, S - Spanish, and  
then press the DIAL button to confirm the selection.  
AM  
12:00 1/01  
E
SET LANGUAGE  
2. When LCD CONTRAST” appears, press REVIEW UP ( ) to set the  
contrast darker, and then you can press REVIEW DOWN ( ) to set the  
contrast back to the preset. The preset value is “1” and “2” is darker.  
When you are finished with this setting, press DIAL. The display will  
indicate as shown below and is ready to let you set the area code.  
AM  
12:00 1/01  
2
LCD CONTRAST  
6
 
3. When SET AREA CODE” appears, use REVIEW UP ( ) and REVIEW  
DOWN ( ) to set your local area code.  
AM  
12:00 1/01  
– – –  
SET AREA CODE  
REVIEW UP ( ) button - to change the digit from -,0,1,2~9.  
REVIEW DOWN ( ) button - to move to the next digit.  
When you are finished setting the local area code, press DIAL. The  
display will indicate as shown below and will be ready to let you set  
the LDS (long distance) code.  
4. When SET LDS CODE” appears, press REVIEW UP ( ) to change the  
long distance code from -,0,1,2~9. When you are finished, press DIAL.  
The display will indicate as shown (Stand-By Screen) and be ready to  
receive incoming calls. You have to set the LDS code as “1” when you  
are in the USA or Canada.  
AM  
12:00 1/01  
1
SET LDS CODE  
5. The time and date are automatically set when a caller ID (CID) number  
is received. The unit will keep the current time accurately, and is  
updated each time a CID number is received. After the time is initially  
set, at the Stand-By Screen, you can press the MENU button to check  
or reprogram the language, area code, and LDS code.  
TOTAL CALLS 00  
After you have set up the unit completely for the first time, use the MENU  
button to review or reprogram the Language, Area Code or LDS Code.  
7
 
FEATURES  
1. HANDSET - Used for speaking and private listening during a telephone  
conversation.  
2. DELETE BUTTON - Erases the displayed caller ID records or erases all  
records.  
3. DISPLAY WINDOW - Displays the current time, the telephone numbers  
you dialed, and information of the caller ID.  
4. REVIEW UP AND REVIEW DOWN BUTTONS - Review the stored caller  
ID records.  
5
DIAL BUTTON - Dials the displayed telephone number.  
6. MENU BUTTON - Use to review or change Language, LCD Contrast,  
Area Code, LDS Code, or Time & Date settings.  
7. DIAL OPTIONS BUTTON - Allows you to arrange the format of a  
displayed telephone number before pressing the DIAL button.  
8. FLASH BUTTON - Used for special services, including call waiting.  
9. MEM DIAL BUTTON - Speed Dial any 10 phone numbers stored in the  
keypad buttons.  
10. 10 AUTO MEMORY BUTTONS - Speed Dial any 10 phone numbers at  
the touch of a button.  
11. REDIAL BUTTON - Redials the last telephone number you dialed.  
12. SPEAKERPHONE INDICATOR - Lights during speakerphone operation.  
13. SPEAKERPHONE BUTTON - Used to activate speakerphone.  
14. HOLD BUTTON - Allows you to temporarily place a call on hold.  
15. HOLD DICATOR- Indicates when a call has been placed on hold.  
16. TONE BUTTON - Allows you to switch from pulse dialing to tone  
dialing while PULSE/TONE switch is set to pulse position.  
17. STORE BUTTON - Stores up to 10 important telephone numbers and  
10 keypad memory locations.  
18. VOLUME BUTTON - A built-in amplifier feature which allows you to  
have a louder listening level from the receiver of the handset.  
19. VOLUME CONTROL - Adjusts speakerphone volume level.  
20. RINGER SWITCH - Selects ringer volume HI-LOW-OFF.  
21. PULSE/TONE SWITCH - Allows you to select either pulse (rotary) or  
tone dialing.  
8
 
3
1
5
4
2
6
NEW MESSAGE  
NEW CALL  
7
AREA CODE  
PHONE NO.  
DELETE  
REVIEW  
DIAL  
8
FLASH  
VOLUME  
STORE  
MENU DIAL OPTIONS  
9
MEM DIAL  
18  
17  
1
ABC 2 DEF3  
GHI 4  
JKL 5 MNO6  
10  
WX  
YZ  
PO  
RS  
7
TUV 8  
9
#
*
OPER  
TONE  
0
REDIAL  
SPEAKERPHONE  
HOLD  
16  
11  
15  
12  
14  
13  
20  
21  
19  
9
 
USING THE PHONE  
PULSE AND TONE DIALING  
1. If your home is equipped with a touch tone dialing system, set the  
PULSE/TONE switch to the TONE position.  
2. If your home is equipped with a rotary(pulse) dialing system, set the  
PULSE/TONE switch to the PULSE position.  
3. If you are unsure which system you have, set the switch to the TONE  
position. Lift the handset. When you get a dial tone, dial a telephone  
number. If the dial tone continues, move the switch to PULSE, and  
then dial the telephone number again.  
NOTE: In order for the Caller ID callback feature to work (see Using the Caller  
ID Function), you must set the PULSE/TONE switch to the TONE position.  
RECEIVING A PHONE CALL  
1. Be sure the RINGER switch is set to the HI or LOW position.  
2. When the phone rings and the caller’s information shows on the  
display window (refer to Using the Caller ID Function), lift the handset  
or press the SPEAKERPHONE button and begin your conversation.  
3. Set the RINGER switch to the OFF position when you do not want to  
be interrupted by the phone ringing.  
PLACING A PHONE CALL  
1. Lift the handset or press the SPEAKERPHONE button and wait for a  
dial tone.  
2. Dial the telephone number you wish to call. The number will appear  
on the display window.  
SPEAKERPHONE BUTTON  
1. Receiving Incoming Calls  
A . When the phone rings and the caller’s information shows on the  
display window (refer to Using the Caller ID Function), press and  
release the SPEAKERPHONE button and talk normally into the  
built-in microphone from a distance of 5-6 inches.  
10  
 
B. You can adjust the volume of the caller’s voice by sliding the  
VOLUME control on the right side of the phone.  
C. After the conversation has finished, press the SPEAKERPHONE  
button to hang up.  
2. To Make A Call  
A. Press and release the SPEAKERPHONE button.  
B. When you hear a dial tone, dial the number or press the auto  
memory button just as you would on any other push-button  
telephone. The number appears on the display window.  
C. When your party answers, adjust the sound level of his or her  
voice by sliding the VOLUME control located on the right side of  
the phone.  
D. After the conversation has finished, press SPEAKERPHONE to  
hang up.  
NOTES:  
1. If you wish to switch from speakerphone to handset, simply lift the  
handset.  
2. If you wish to switch from handset to speakerphone, press and release  
SPEAKERPHONE and then hang up the handset.  
DURATION COUNTER  
A built-in counter will start counting for your reference 6 seconds after  
you lift the handset or 6 seconds after you dial a telephone number.  
TONE BUTTON  
If the PULSE/TONE switch is set to the PULSE position, and you want to  
make a tone dialing call after pulse dialing, press the TONE button once, A  
built-in amplifier feature allows you to increase the listening volume in  
the receiver of the handset when speaking with your party. When needed,  
press the VOLUME button.  
11  
 
AUTOMATIC MEMORY  
This telephone can store up to 20 telephone numbers (10 auto memory  
buttons and 10 keypad memory locations ). Each of the memory number  
locations can store up to a maximum of 15 digits. Numbers can be stored  
in either pulse or tone mode.  
TO STORE A PHONE NUMBER IN MEMORY:  
1. Lift the handset and then press the STORE button.  
MEMORY STORING” appears on the display window.  
2. Dial the number you want to store in memory.  
3. Press STORE again.  
4. Press the desired memory location.  
To store in an auto memory button (located on left-hand side of  
base) - Press 1, 2, 3...or l0.  
To store in a keypad memory location - Press one of the keypad  
buttons (1,2,3...9, or 0).  
5. Hang up.  
6. Use pull out memory index to write in name and location where it is  
stored.  
TO DIAL A PHONE NUMBER IN MEMORY:  
1. Lift the handset and wait for a dial tone.  
2. Press any memory location.  
To dial an auto memory button (located on left-hand side of  
base) - Press the desired auto memory button (1, 2, 3...or l0 ).  
To dial a keypad memory location - Press the MEM DIAL button  
first, and then the desired keypad button (1,2,3...9, or 0).  
3. The number will be displayed and dial automatically.  
VOLUME BUTTON  
A built-in amplifier feature allows you to increase the listening volume in  
the receiver of the handset when speaking with your party. When needed,  
press the VOLUME button.  
The volume will go back to normal after you hang up the handset.  
12  
 
REDIAL BUTTON  
1. If the number you dialed is busy, or you want to call the last number  
dialed again, press and release the hook switch for a new dial tone.  
2. Press REDIAL. The number will appear on the display window.  
3. The last number called will automatically be redialed.  
HOLD BUTTON  
1. To place a call on hold, press the HOLD button and hang up the  
handset. The HOLD INDICATOR will light up and remain lighted until  
you resume your conversation.  
2. To resume your conversation, lift the handset or that of any extension  
phone on the same line or press and release HOLD. The HOLD  
indicator will go out and your call can continue.  
FLASH BUTTON  
This telephone provides a break signal for a PABX service of Call Waiting  
from your local telephone company. If you have Call Waiting service, you  
can operate the Call Waiting function per the following instructions.  
1. While having a conversation, another party calls and you hear a tone.  
2. Press the FLASH button once and release. The first conversation is  
placed on hold and the second call can be answered.  
3. Press FLASH again and release. The first caller can be spoken to again  
and the second call is placed on hold.  
NOTE: If you also have subscribed to Call Waiting Caller ID service, please see  
Call Waiting Display below.  
CALL WAITING DISPLAY  
In the past, if you had call waiting service, a tone alerted you there was a  
new call coming while you were on an existing call.  
Now our Call Waiting Caller ID not only tells you there is another call  
waiting, but lets you know who the caller is before you answer it. The call  
waiting information will be shown on the unit’s display.  
13  
 
The Call Waiting (CW) symbol will flash for  
16 seconds along with the telephone  
number and name of the person who is on  
call waiting. Press the FLASH button to put  
the existing call on hold and answer the new  
call.  
Call Waiting symbol  
CALL #  
NEW  
CW  
PM  
36  
10  
:
59 9/24  
6 5 5 - 5 6 6 6  
No matter whether you answer the call or  
not, the Call Waiting Caller ID will store the  
call information for future reference.  
JACK SMITH  
NOTE: Make sure you have subscribed to  
both Call Waiting Caller ID and Caller ID  
service from your local telephone company.  
If you only have Caller ID service, the unit works for caller ID only.  
USING THE CALLER ID FUNCTION  
MESSAGE LIGHT  
An indicator marked NEW CALL will light up to let you know when there  
are new calls received.  
If you have a voice mailbox service with your telephone company, another  
indicator marked NEW MESSAGE will flash to alert you to dial your  
telephone company to check your new messages.  
The NEW MESSAGE indicator also monitors the unit’s situation. When the  
phone is in use, the NEW MESSAGE indicator will be on continuously. If  
the indicator is flashing quickly, it means the phone is ringing. If it is not  
ringing and the light is flashing, the unit has experienced a power outage.  
MESSAGE WAITING  
This unit’s Message Waiting Detection is for both FSK and Stutter Tone  
Systems.  
IF YOUR SERVICE IS FSK:  
1. If you have a voice mailbox service from the phone company, the  
NEW MESSAGE indicator will flash and “MESSAGE WAITING” will  
14  
 
appear on the display for 20 seconds when a message waiting signal  
(on) from the Central Office is received.  
2. The NEW MESSAGE indicator will go off and “MSG WAITING OFF”  
will appear for 20 seconds if the message waiting off signal is sent  
from the Central office.  
IF YOU ARE IN AN AREA WHERE AN FSK  
SIGNAL IS NOT AVAILABLE:  
1. This unit will check your line for a  
stutter dial tone every time you hang up  
or each time a call goes unanswered.  
The NEW MESSAGE indicator will flash  
when there is a message waiting.  
2. You may experience some delay in  
seeing the NEW MESSAGE indicator  
light up even though there are  
messages in your mail box. This delay  
is due to regulatory matters and does  
not indicate a problem with the unit.  
This unit may not be activated or  
deactivated under certain conditions. For  
example, when you retrieve your message  
from an outside phone (not your own  
telephone number), the NEW MESSAGE  
indicator may not be canceled when you  
return home. If you experience this  
situation, pick up the receiver and hang up.  
The NEW MESSAGE indicator will cancel  
3. The number will be displayed and dial  
automatically.  
Repeat symbol  
New Call symbol  
CALL #  
NEW  
AM  
06  
8:59 8/24  
RPT  
9
1 4 - 6 5 6 - 5 6 6 6  
SMITH JOHN  
RECEIVING CALLS  
NEW  
05  
PM  
8:59 8/24  
1. When the telephone is not in use and a  
new call is received, the display will  
show the NEW symbol, the phone  
number, thc caller’s name, and time and  
date of the call for 20 seconds. The RPT  
(Repeat) symbol will appear if the call  
has come in more than once.  
TOTAL CALLS 06  
15  
 
2. After 20 seconds with no activity, the  
display will default to the Stand-By  
screen and remain on until another call  
is received or a button is pressed. This  
will show you the total number of calls  
stored and how many new calls that  
have not been reviewed.  
New symbol  
Total  
New Calls  
NEW  
05  
PM  
8:59 8/24  
TOTAL CALLS 06  
REVIEWING CALLS  
1. When the NEW symbol is flashing on  
the Stand-By screen, you have new  
incoming calls. Next to the NEW symbol  
is the total number of new calls. Press  
the REVIEW UP ( ) and REVIEW DOWN  
(
) buttons to review the incoming  
stored calls.  
2. The NEW symbol attached to each call  
will be removed after you review the  
call.  
3. If the NEW symbol is still flashing when  
the display goes back to the Stand-By  
screen, there are new calls that you  
have not yet reviewed.  
4. The reviewed number can be stored  
into any of the auto memory buttons or  
keypad memory locations by pressing  
the STORE button first, then one of the  
memory buttons.  
5. When you have reached the end of the  
call records, the display will indicate  
“-END OF LIST-”, confirming there are  
no more calls stored.  
CALL#  
00  
- END OF LIST -  
NOTE: If the telephone number received is  
more than 10 digits, the unit will only store  
the last 10 digits into memory.  
16  
 
DELETING CALLS  
1. To delete an individual call:  
When reviewing calls, you can delete an  
individual call by pressing the DELETE  
button once. The display will be erased  
line by line and the rest of the records  
will be renumbered.  
BROWN JOHN  
2. To delete all calls:  
When reviewing calls, you can delete all  
calls by pressing and holdling DELETE  
for more than 3 seconds. Then “DELETE  
ALL?” will appear. Press DELETE to  
confirm you really want to erase all  
records. “-NO CALLS-” appears on the  
display to show there are no calls stored  
in memory.  
CALL #  
10  
PM  
9:27 9/21  
DELETE ALL?  
CALLBACK  
When reviewing received calls, there are  
two ways to dial the telephone numbers  
shown on the display by pressing DIAL.  
1. To review calls with the handset in its  
cradle (on-hook), press DIAL. “PICKUP  
PHONE” will appear in the LCD display  
to ask you to pick up the handset. The  
number will be dialed after you pick up  
the handset.  
Handset symbol  
CALL #  
NEW  
PM  
06  
8:59 8/24  
RPT  
9
1 4 - 6 5 6 - 5 6 6 6  
PICKUP PHONE . .  
2. If you pick up the handset, review the  
calls, and press DIAL, the displayed  
number will be dialed immediately.  
NOTE: The HANDSET symbol will light up  
in the upper left hand corner of the LCD  
display when the handset is picked up.  
17  
 
If “SET AREA CODE” appears prior to  
“PICKUP PHONE...” or dialing, it means you  
have not programmed the local area code.  
Please hang up the telephone and program  
the area code.  
1. If a local call (a telephone number with  
the same area code as you set) is  
reviewed and its 7-digit number  
displayed, press DIAL to dial the  
number displayed.  
2. If a long distance call (a telephone  
number with a different area code than  
you set) is reviewed and its l0-digit  
number (3-digit area code + 7-digit  
telephone number) is displayed, press  
DIAL to dial the number displayed.  
DIAL OPTIONS BUTTON  
The DIAL OPTIONS button allows you to  
change the format of the displayed number.  
The available format follows.  
7-digit  
7-digit telephone number.  
10-digit  
3-digit area code + 7-digit  
telephone number.  
11-digit  
long distance code 1 + 3-  
digit area code + 7-digit  
telephone number.  
If a local call, and its 7-digit number is  
displayed:  
Pressing DIAL OPTIONS once will  
change it to a 10-digit format (your area  
code + 7-digit number).  
CALL #  
PM  
08  
9:27 9/21  
7 8 5 - 2 8 8 3  
DANIEL WHITE  
Pressing DIAL OPTIONS twice will  
change it to an 11 digit number (1 +  
your area code + 7-digit telephone  
number).  
The original number.  
18  
 
Pressing DIAL OPTIONS three times will  
go back to the original 7-digit telephone  
number.  
CALL #  
PM  
08  
9:27 9/21  
2 0 5 - 7 8 5 - 2 8 8 3  
DANIEL WHITE  
For example: your area code is 205 and you  
are reviewing telephone number 785-2883.  
Press DIAL OPTIONS once to see a  
10-digit display.  
When the desired format of the telephone  
number is reached, press DIAL to dial the  
displayed number.  
CALL #  
PM  
08  
9:27 9/21  
NOTE: Since the LCD can only display 10  
digit telephone numbers, when you change  
the format to 11-digits, only the first 10 digits  
can be seen, but it will dial 11-digits after you  
press DIAL.  
1 2 0 - 5 7 8 - 5 2 8 8  
DANIEL WHITE  
Press DIAL OPTIONS twice to see  
an 11-digit display.  
If a long distance call, and its 10-digit  
number is displayed,  
CALL #  
AM  
06  
8:59 8/24  
9 1 4 - 6 5 6 - 5 7 5 6  
SMITH JOHN  
1. Pressing DIAL OPTIONS once will change  
it to an 11-digit number (1 + 3-digit area  
code + 7-digit telephone number).  
The original number.  
2. Pressing DIAL OPTIONS twice will  
remove the 3-digit area code and change  
to display only the 7-digit telephone  
number.  
CALL #  
AM  
06  
8:59 8/24  
1 9 1 - 4 6 5 - 6 5 7 5  
SMITH JOHN  
3. Pressing DIAL OPTIONS three times will  
go back to the original 10-digit number.  
Press DIAL OPTIONS once to see  
an 11-digit display.  
4. For example: your own area code is 205,  
and you are reviewing telephone number  
914-656-5756.  
CALL #  
AM  
06  
8:59 8/24  
6 5 6 - 5 7 5 6  
SMITH JOHN  
When the desired format of the telephone  
number is reached, press DIAL to dial the  
displayed number.  
Press DIAL OPTIONS twice to see a  
7-digit display.  
19  
 
CALL #  
MESSAGE ERROR  
10  
9:27 9/21  
PM  
The display indicates “-MESSAGE  
ERROR-” if your unit receives a call that  
has an error in the transmission or  
reception.  
- MESSAGE ERROR -  
NO DATA SENT  
1. “NO DATA SENT” will be displayed if  
there is no caller ID (CID) number sent  
from the telephone company while  
ringing.  
PM 9:27 9/28  
- NO DATA SENT -  
2. “NO DATA SENT” will also be  
displayed if there is no CID number sent  
when the call waiting tone sounds.  
CALL #  
PRIVATE CALLS  
13  
9:27 9/27  
PM  
If the caller has exercised the option to  
block his number from being sent,  
“PRIVATE NUMBER” and his name will  
alternately display on the screen when  
this information is received.  
- - - - - - - - - - - - - - - - - - - -  
PRIVATE NUMBER  
JOHN SMITH  
CALL #  
AM  
If the caller has exercised the option to  
block his name from being sent,  
“PRIVATE NAME” and his telephone  
number will be displayed on the screen.  
06  
8:59 8/24  
6 5 6 - 5 6 6 6  
PRIVATE NAME  
If the caller has exercised the option to  
block his name and number from being  
sent, then “PRIVATE CALLER” will be  
displayed on the screen.  
CALL #  
NEW  
AM  
05  
7:59 9/24  
PRIVATE CALLER  
20  
 
UNKNOWN CALLS  
When the telephone company is unable  
to provide information of the caller’s  
telephone number, “UNKNOWN  
NUMBER” and his name will alternately  
display on the screen when this  
information is received.  
CALL #  
13  
9:27 9/27  
PM  
- - - - - - - - - - - - - - - - - - - -  
UNKNOWN NUMBER  
PETER WONG  
When the telephone company is unable  
to provide information of the caller’s  
name, “UNKNOWN NAME” and his  
telephone number will be displayed on  
the screen.  
CALL #  
AM  
06  
8:59 8/24  
6 5 6 - 5 6 6 6  
UNKNOWN NAME  
When the telephone company is unable  
to provide information of the caller’s  
name and number, “UNKNOWN  
CALLER” will be displayed on the  
screen.  
CALL #  
AM  
05  
7:59 9/24  
UNKNOWN CALLER  
GENERAL PRODUCT CARE  
To keep your phone working and looking good, follow these guidelines:  
Avoid putting near heating appliances and devices that generate  
electrical noise ( for example, motors and flourescent lamps).  
DO NOT expose to direct sunlight or moisture.  
Avoid dropping and other rough treatment of the unit.  
Never use a strong cleaning agent or abrasive powder because this  
will damage the finish.  
Retain the original package in case you need to ship it at a later date.  
21  
 
QUESTIONS AND TROUBLESHOOTING  
PHONE DOES NOT RING  
1. HI/LOW/OFF ringer switch is set to OFF position.  
2. Line cord is disconnected at telephone outlet or at telephone end.  
3. Phone is OFF HOOK. Make certain the hook switch is depressed when  
the handset is in the cradle.  
4. SPEAKERPHONE indicator is on. Turn off speakerphone.  
NO DIAL TONE  
1. Wire is disconnected at telephone jack or at wall jack.  
2. Test the telephone in a different wall jack. If it works, the first jack may  
be defective.  
HAVE DIAL TONE BUT CANNOT DIAL OUT  
1. Check if the PULSE/TONE switch is at the correct position.  
REDIAL BUTTON DOES NOT FUNCTION  
1. The telephone may have been momentarily disconnected from the  
telephone jack. The last number in memory would then be lost if  
batteries were not installed or if the battery was weak.  
2. A telephone number dialed by pressing the DIAL button cannot be  
redialed by using REDIAL.  
STATIC  
1. Check to see if the coiled handset cord is loose.  
2. Try a different phone in the wall jack. If you still get static, the problem  
is in the line. Call the telephone company.  
BLANK SCREEN  
1. Check if the adapter is connected properly.  
CALLERS ARE NOT DISPLAYED ON THE SCREEN  
1. Verify that you have subscribed to the appropriate service (Caller ID  
and Call Waiting Caller ID) from your telephone company. If you only  
subscribed to the Caller ID service, this unit will not display the call  
waiting caller ID information.  
22  
 
2. Check if your answering machine is set to answer the call before 2  
rings.  
NO CALLER INFORMATION IS DISPLAYED WHEN HEARING THE CALL  
WAITING AUDIO SOUND  
1. Verify that you have subscribed to the Call Waiting Caller ID service  
from your telephone company.  
2. Check if the line cord from the wall is connected to the jack labeled  
LINE and the telephone or answering machine is connected to the jack  
labeled PHONE.  
MESSAGE ERROR HAPPENS FREQUENTLY  
1. Caller information was not transmitted properly. Check with your  
telephone company to see if there is a problem with your phone line.  
Since our special design will always retain your stored call records,  
we encourage you to disconnect all the telephone cords, adapter and  
battery, and then reinstall the unit step by step per this instruction  
manual before you ask for service.  
SPECIAL NOTE: The call records will not be erased when the adapter is  
disconnected. A special E2PROM design allows the unit to always retain your  
stored call records after you disconnect the adapter.  
23  
 
Model 2-9193  
15371440 (Rev. 0 E/S)  
98-28  
Printed in China  
 

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