Southwestern Bell Telephone FM2552PX User Manual

®
Caller ID Telephone  
with 13-Memory Dialing  
STOP — don’t take unit back to the store  
LOOK — for the toll-free “help” telephone number  
LISTEN — as our experts talk you through the problem  
AM  
CALL#  
NEW  
For immediate answers to your questions regarding operation,  
missing parts or installation, call the  
Southwestern Bell Freedom Phone®  
Retail Sales Help Line:  
1-800-366-0937  
Monday - Friday 8:30 a.m. - 9:00 p.m. (EST)  
Saturday 8:30 a.m. - 12:30 p.m. (EST)  
Toll Free Helpline  
1-800-366-0937  
SOUTHWESTERN BELL FREEDOM PHONE®  
7475 N. GLEN HARBOR BLVD., GLENDALE, AZ 85307  
IB-3035B-PX  
NLM026Y2  
Printed in China  
FM2552PX OWNER’S MANUAL  
 
IMPORTANT SAFETY INSTRUCTIONS  
IMPORTANT SAFETY INSTRUCTIONS  
IMPORTANT SAFETY INSTRUCTIONS  
BEFORE USINGYOUR TELEPHONE EQUIPMENT, BASIC SAFETY  
PRECAUTIONS SHOULD ALWAYS BE FOLLOWED TO REDUCE  
THE RISK OF FIRE, ELECTRIC SHOCKAND INJURY TO PERSONS,  
INCLUDING THE FOLLOWING:  
11. To reduce the risk of electric shock, do not disassemble this product,  
but take it to a qualified serviceman when some service or repair  
work is required. Opening or removing covers may expose you to  
dangerous voltages or other risks. Incorrect reassembly can cause  
electric shock when the appliance is subsequently used.  
12. Unplug this product from the wall outlet and refer servicing to qualified  
service personnel under the following conditions:  
3. Do not open or mutilate the batteries. Released electrolyte is corrosive  
and may cause damage to the eyes or skin. It may be toxic if swallowed.  
4. Exercise care in handling batteries in order not to short the batteries  
with conduction materials such as rings, bracelets, and keys. The  
batteries or conductors may overheat and cause burns.  
5. Do not attempt to recharge the batteries identified for use with this  
product. The batteries may leak corrosive electrolyte or explode.  
6. Do not attempt to rejuvenate the batteries identified for use with this  
product by heating them. Sudden release of the battery electrolyte  
may occur causing burns or irritation to eyes or skin.  
7. When replacing batteries, all batteries should be replaced at the same  
time. Mixing fresh and discharged batteries could increase internal  
cell pressure and rupture the discharged batteries.  
8. When inserting batteries into this product, the proper polarity or  
direction must be observed. Reverse insertion of the batteries can  
cause charging, and that may result in leakage or explosion.  
9. Remove the batteries from this product if the product will not be used  
for a long period of time (several months or more) since during this  
time the batteries could leak in the product.  
1. Read and understand all instructions.  
2. Follow all warnings and instructions marked on the product.  
3. Unplug this product from the wall telephone jack and power outlet  
before cleaning. Do not use liquid cleaners or aerosol cleaners. Use  
a damp cloth for cleaning.  
4. Do not use this product near water, for example, near a bath tub,  
wash bowl, kitchen sink, or laundry tub, in a wet basement, or near a  
swimming pool.  
5. Do not place this product on an unstable cart, stand, or table. The  
product may fall, causing serious damage to the product.  
6. Slots or openings in the cabinet and the back and bottom are provided  
for ventilation, to protect it from overheating. These openings must  
not be blocked or covered. The openings should never be blocked by  
placing the product on a bed, or other similar surface. This product  
should never be placed near or over a radiator or heat register.  
7. This product should be operated only from the type of power source  
indicated on the marking label. If you are not sure of the type of  
power supply to your home, consult your dealer or local power  
company.  
a. When the power supply cord or plug is damaged or frayed.  
b. If liquid has been spilled into the product.  
c. If the product has been exposed to rain or water.  
d. If the product does not operate normally by following the operating  
instructions. Adjust only those controls that are covered by the  
operating instructions because improper adjustment of other  
controls may result in damage and will often require extensive  
work by a qualified technician to restore the product to normal  
operation.  
e. If the product has been dropped or cabinet has been damaged.  
f. If the product exhibits a distinct change in performance.  
13. Avoid using a telephone (other than a cordless type) during an  
electrical storm. There may be a remote risk of electric shock from  
lightning.  
10. Discard “dead” batteries as soon as possible since “dead” batteries  
are more likely to leak in a product.  
14. Do not use the telephone to report a gas leak in the vicinity of the  
leak.  
11. Do not store this product, or the batteries identified for use with this  
product, in high-temperature areas. Batteries that are stored in a freezer  
or refrigerator for the purpose of extending shelf life should be  
protected from condensation during storage and defrosting. Batteries  
should be stabilized at room temperature prior to use after cold storage.  
8. Do not allow anything to rest on the power cord. Do not locate this  
product where the cord will be abused by persons walking on it. Do  
not attach the power cord to building surfaces.  
SAFETY INSTRUCTIONS FOR BATTERIES  
9. Do not overload wall outlets and extension cords as this can result in  
the risk of fire or electric shock.  
10. Never push objects of any kind into this product through cabinet slots  
as they may touch dangerous voltage points or short out parts that  
could result in the risk of fire or electric shock. Never spill liquid of  
any kind on the product.  
CAUTION  
SAVE THESE INSTRUCTIONS  
TO REDUCE THE RISK OF FIRE OR INJURY TO PERSONS, READ  
AND FOLLOW THESE INSTRUCTIONS.  
1. Use only 3 x 1.5V AA size alkaline batteries.  
2. Do not dispose of the batteries in a fire. The cells may explode. Check  
with local codes for possible special disposal instructions.  
 
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— 1 —  
— 3 —  
CONGRATULATIONS!  
LOCATION OF TELEPHONE CONTROLS  
GENERAL INFORMATION  
You have purchased a 13 MEMORY CALLER ID TELEPHONE  
manufactured to the highest standards of Southwestern Bell Freedom  
Phone®. Before installing and operating, be sure to read this manual.  
UNPACKING  
This package contains:  
FM2552PX Telephone with Caller ID  
Owner’s Manual  
One (1) Fully Modular Coil Cord  
One (1) Fully Modular Telephone Line Cord (Long Straight Cord)  
One (1) Fully Modular Telephone Line Cord (Short Straight Cord)  
One (1) Quick Installation Guide  
One (1) Important Notice  
One (1) Memory Index Label  
One (1) Product Registration Card  
Warranty Card (Part of the Owner’s Manual)  
HOOK  
SWITCH  
LOCATION OF TELEPHONE CONTROLS  
NEW CALL  
LED  
RECEIVER  
RINGER  
BASE  
VOLUME  
OFF/LO/HI  
CONTROL  
SWITCH  
LCD  
DISPLAY  
AM  
CALL#  
NEW  
(ON  
BOTTOM  
OF BASE)  
TONE/PULSE  
SWITCH  
REDIAL  
BUTTON  
KEYPAD  
ERASE  
FLASH  
BUTTON  
BUTTON  
REVIEW  
MEMORY  
BUTTON  
BUTTONS  
STORE  
BUTTON  
BATTERY  
COMPARTMENT  
RESET  
BUTTON  
MUTE  
BUTTON  
REDIAL  
BUTTON  
COIL CORD  
 
— 5 —  
— 4 —  
— 6 —  
INSTALLATION  
INSTALLATION  
INSTALLATION  
Once battery power has been sufficiently drained, the BATTERY LOW  
FOLLOW THESE PRECAUTIONS BEFORE INSTALLA-  
TION:  
1. Never install telephone wiring during a lightning storm.  
2. Never install telephone jacks in wet locations unless the jack is  
specifically designed for wet locations.  
3. Never touch uninsulated telephone wires or terminals unless the  
incoming telephone line has been disconnected at the network interface.  
4. Use caution when installing or modifying telephone lines.  
HANGING THE PHONE ON THE WALL  
When the FM2552PX is wall-mounted, the HANDSET GUIDE holds  
the HANDSET in place in the CRADLE.  
icon (  
) will appear on the LCD display. Replace the AA batteries  
with three (3) fresh ones, and keep the line cord plugged in between the  
phone and wall outlet in order to maintain the Caller ID and Speed Dialing  
memories. If you do not install fresh batteries within 2 minutes, your  
Caller ID and telephone memory information may be lost.  
ON A WALL PHONE PLATE:  
1. Plug the short telephone line cord into the jack  
in the Base bottom and into the jack on the plate.  
2. Hang the BASE on the two pins and push the  
BASE down to lock it on.  
USING THE PHONE ON A DESK  
1. Plug the long telephone line cord into the jack in the bottom of the  
BASE, thread it through the groove toward the back of the unit, then  
plug it into the modular wall jack.  
3. Plug the COIL CORD into the HANDSET and  
BASE jacks.  
TO INSTALL BATTERIES  
a Open the battery door with a ball-point pen.  
NOTE: You must install the batteries BEFORE connecting the  
telephone to the wall jack. If no batteries are installed, the telephone  
and Caller ID functions of the phone will not work.  
b Insert 3 AA alkaline batteries (not included).  
Make sure to install the batteries using the correct polarity (i.e. the  
“+” symbol on the battery aligns with the “+” symbol on the unit).  
“SET LANGUAGE” will appear on the display screen.  
c Replace the battery door.  
ON THE WALL WITHOUT A PLATE:  
1. Install 2 screws with anchors into the wall, one  
above the other, 3-1/4" apart, extending 3/16"  
out from the wall, to hold the base securely.  
2. Install the long telephone line cord into the jack  
in the BASE, thread it through the groove and  
plug it into the modular wall jack as shown.  
3. Hang the base on the screws and pull it down to  
lock it on.  
2. Connect the COIL CORD to the jack in the HANDSET and the BASE.  
4. Plug the COIL CORD into the HANDSET and  
BASE jacks.  
 
— 8 —  
— 7 —  
— 9 —  
SETTING UP YOUR FM2552PX  
SETTING UP YOUR FM2552PX  
TELEPHONE FEATURES  
AM  
DO NOT CONNECT the line cord to the wall outlet until the Caller ID  
setup has been completed.  
4. Press or button to select the minute digits.  
5. Press ERASE button to confirm and go to the  
next entry.  
6. Press or button to select the month digits.  
7. Press ERASE button to confirm and go to the  
next entry.  
RECEIVING A CALL  
1. When your phone rings, pick up the handset and use it like any basic  
telephone. After the second ring, the caller’s name and telephone  
number will display if you have Caller ID service. The NEW CALL  
LED and the NEW CALL icon will flash. The Caller ID information  
will be stored in the order received.  
To Set Language  
AM  
AM  
AM  
1. The LCD shows ‘ENTER LANGUAGE’  
followed by a choice of 3 languages (English,  
Spanish, French). If your display does not appear  
this way, press and hold both and buttons for 4 seconds.  
2. The LCD then shows ‘ENG ESP FRA.  
The ‘ENG’ is BLINKING. Press or button  
to select ‘ENG’, ‘ESP’, or ‘FRA. Press ERASE  
button to confirm.  
8. Press or button to select the date digits.  
9. Press ERASE button to confirm.  
2. Hang up the handset to release the telephone line when your  
conversation is completed.  
The LCD shows ‘TOTAL:00 NEW:00’, which  
means both the total call and new call counter are  
zero.  
DIALING A CALL  
1. Pick up the phone and wait for a dial tone.  
2. Press the keypad for the telephone number you wish to dial. The display  
will show the dialed number.  
To Set Contrast Level  
1. If ENG is selected, the LCD shows ‘LCD  
CONTRAST’.  
2. Press or button to adjust five levels (from 1  
to 5, default is 3) contrast of LCD.  
3. Press ERASE button to confirm.  
TELEPHONE FEATURES  
NOTE: Batteries must be installed, or Telephone operations will not  
RECEIVER VOLUME CONTROL  
The receiver volume control is located on the side of the handset of your  
phone. This enables you to adjust the receiver volume from Normal to  
High for a better listening level.  
work properly (see Installation).  
TONE/PULSE SWITCH  
Set switch to your type of service. If you don’t know whether you have  
tone or pulse:  
1. Put the switch on “T”.  
2. When you have a dial tone, press any key on the keypad. If the dial  
tone stops, leave it on “T”. If not, change the setting to “P”.  
RINGER OFF/LOW/HIGH  
To Set Area Code  
Your FM2552PX features a harmonic dual tone ringer that can be adjusted  
from a loud (HI) to a soft (LO) sound level. When you don’t want to be  
disturbed, slide the switch to the OFF position.You can still make outgoing  
calls without being disturbed by incoming calls.  
1. If contrast is set, the LCD shows ‘ENTERAREA  
CODE’. The first digit ‘–’ of the area code will  
blink.  
2. Press or button to enter the area code. Press ERASE button to  
confirm and go to next entry.  
Mixed Dialing:  
PAUSE  
3. Repeat above steps until 3-digit area code is set.  
Mixed dialing is useful to subscribers of Pulse (rotary) service who wish  
to gain access to various low-cost long-distance or automated computer  
services otherwise not available to them.  
Whether you have Tone or Pulse service, you can insert a 4-second PAUSE  
into the dialing or storing of a number into memory in order to access  
custom and telebanking services, long distance, etc. Press REDIAL button  
at the desired point in the number. Press REDIAL button again if an  
additional 4 seconds is needed.  
To Set Time/Date  
1. If area code is set, the LCD shows ‘ENTER  
TIME DATE’.  
2. Press or button to select the hour digits.  
3. Press ERASE button to confirm and go to the next entry.  
AM  
1. With the T/P switch in the P position, dial the phone number.  
2. Press button, and your telephone will change to TONE dialing mode.  
*
3. Dial your code/authorization number. When your call is completed,  
your telephone will automatically return to the PULSE dialing mode.  
NOTE: Mixed dialing can also be stored into the memory for one-touch  
access to your long distance or automated computer service.  
 
— 11 —  
— 10 —  
— 12 —  
TELEPHONE FEATURES  
MEMORY DIALING  
MEMORY DIALING  
NOTES:  
REDIAL BUTTON  
Automatically redials last number called (up to 32 digits). If the number  
was busy or unanswered:  
1. Lift the HANDSET.  
2. Press REDIAL button.  
TO PROGRAM PRIORITY KEYS  
1. Lift the handset.  
2. Press the STORE button.  
3. Press the keypad to enter the number that you want to program. The  
LCD on the back of the handset confirms the numbers you entered.  
4. Press STORE button. The ‘MEM’ will be displayed on the right corner  
of LCD.  
Pressing REDIAL button will place a 4-second PAUSE into the number.  
Which may be required for accessing special phone services.  
You can store a number with up to 16 digits maximum. Only the last  
14 digits will be displayed.  
MUTE  
TO DIAL PRIORITY NUMBER  
1. Lift the handset.  
2. Press M1, M2 or M3.  
Prevent sound from your room from being heard by another party on the  
phone.  
Press and hold the MUTE button as long as you want this feature activated.  
5. Press M1, M2 or M3 button.  
6. Return the handset to the CRADLE.  
3. Your call will automatically be dialed.  
TO PROGRAM FREQUENTLY CALLED NUMBERS  
1. Lift the handset.  
2. Press the STORE button.  
3. Press the keypad to enter the number that you want to program. The  
LCD on the back of the handset confirms the numbers you entered.  
4. Press STORE button. The ‘MEM’ will be displayed on the right corner  
of LCD.  
RESET  
TO DIAL FREQUENTLY CALLED NUMBERS  
1. Lift the handset.  
2. Press the MEMORY button.  
3. Press the desired memory location button (0 to 9).  
4. Your call will automatically be dialed.  
At the end of a call, you can make your next call without replacing the  
HANDSET in the cradle. Press and hold RESET button to disconnect  
the telephone.  
LIGHTED KEYPAD  
For better visibility when dialing in a dim light, a lighted dial pad is  
provided.  
NOTE: Remember to plug the telephone line cord back into the wall.  
5. Press the memory location (0 to 9) on the keypad.  
COPY FROM THE CALLER ID TO TELEPHONE  
MEMORY  
Press or button until the Caller ID memory location to be copied  
appears on the LCD. Press STORE button twice to enter memory store.  
The ‘MEM’ will be displayed on the right corner.  
CALLER ID OPERATION  
NOTE: BATTERIES ARE REQUIRED FOR CALLER ID  
OPERATION.  
MEMORY DIALING  
Your FM2552PX is equipped with 13 memories (three priority, ten two  
touch) for programming your most frequently dialed telephone numbers.  
You can store up to 16 digits in each priority key (M1, M2, M3) or in  
each of the numeric keys 0 through 9 by following the steps outlined.  
Numbers must be stored with the handset lifted.  
AM  
If an incorrect, invalid or incomplete Caller ID signal  
is received, the LCD shows ‘-LINE ERROR-’.  
Press the memory location (M1-M3 or 0-9). The LCD will then return to  
the ‘Answer-Ready’ mode, and display the total call counter, new call  
counter, current time and date.  
If no key is pressed within 20 seconds, the LCD will return to ‘Answer-  
Ready’ mode.  
If only the caller’s phone number is received, the  
LCD shows the caller’s phone number with the time  
and date it was received. The ‘NEW’ icon turns on  
and New Call LED blinks.  
NOTES:  
Your local phone company restricts the time you can have the handset  
off the base (off-hook).  
Repeat the above steps to store a different number in the same speed dial  
location, or to store a new number in a different speed dial location.  
You should program the FM2552PX memory with the line cord  
unplugged from the wall, if you are going to program more than one  
phone number.  
 
— 14 —  
— 13 —  
— 15 —  
CALLER ID OPERATION  
CALLER ID OPERATION  
CALLER ID OPERATION  
AM  
AM  
AM  
CALL#  
If the name and number are not available due to  
the caller’s restriction, the LCD shows ‘-PRIVATE  
CALL-’ with the time and date received. The  
‘NEW’ icon turns on and New Call LED blinks.  
If no key is pressed within 20 seconds, the LCD will show the ‘Answer-  
Ready’ mode, and display the total call counter, new call counter, current  
time and date.  
Press REDIAL button, 11 digits number will blink. Press REDIAL button  
again to confirm to dial the 11 digits number.  
NEW  
When the Caller’s Phone Number has the Same Area Code as the  
Preset:  
The long distance dialing digit ‘1’ and the 3 digits area code will be  
deleted automatically during Caller ID memory call back.  
Press REDIAL button, 7 digits number will blink. Press REDIAL button  
again to confirm to dial the 7 digits number.  
TO ERASE CALLER ID RECORD  
CALL#  
If the name and number are not available, the LCD  
will show ‘-UNAVAILABLE-’ with the call’s time  
and date. The ‘NEW’ icon turns on and New Call  
LED blinks.  
Press or button for the Caller ID memory location to be reviewed. To  
clear a single Caller ID memory location, press ERASE button twice  
quickly.  
NEW  
The data for that call will be erased, and the CALL# and Caller ID  
information will be updated.  
NOTE: Your telephone company may require a different format for  
making out-of-area (toll) calls WITHIN your area code. See the next  
section for the procedure to obtain the applicable toll-call format for  
your phone company.  
If no key is pressed within 20 seconds, the LCD  
will show the ‘Answer-Ready’ mode, and display  
the total call counter, new call counter, current time  
and date.  
After all new message have been reviewed, press and hold ERASE button  
for 3 seconds. The message ‘ERASEALL CALLSwill appear to confirm  
your action. Press ERASE button to clear all the information, then the  
message ‘NO CALLS’ will appear.  
When your telephone company requires you to dial other than a 7-  
digit number (same area code) or 11-digit number (different area  
code) to make toll calls within your area code, follow one of the 4  
options below for Caller ID call back.  
REVIEWING CALL RECORDS  
If you have new calls (‘NEW’ icon and New Call LED is lit). Press or  
button to read all of the most recent calls. The CALL# will decrease.  
Once all the new calls have been read, ‘END OF NEW CALL’ will be  
displayed.  
Both the total call and new call counters will become zero, and the current  
time and date will be displayed.  
NOTE:All new calls must be reviewed before clearing the entire memory.  
Option 1 : 1+Area Code+7-Digit Number (11 digits)  
Option 2 : 1+7-Digit Number (8 digits)  
CALLER ID REDIAL  
With the handset hung up on the base press or button to find the  
Caller ID memory location to be redialed.  
Press REDIAL button twice to redial, the LCD shows ‘LIFT HANDSET’  
or ‘PICK UP CALL.  
Press button to view the oldest calls, or press button to view the  
most recent calls.  
After you view all the call in memory, the LCD will show ‘END OF  
LIST’.  
Option 3 : Area Code+7-Digit Number (10 digits)  
Option 4 : 7-Digit Number Only.  
NOTES:  
Follow the procedure below to select one of the above options for  
Caller ID call back.  
With the handset hung up on the base.  
1 Press or button to find the Caller ID memory location to redial.  
Press REDIAL button, the 7-digit number (if same area code) or 11-  
digit number (if different area code) will blink.  
2. Press or button to select one of the options.  
3. Press REDIAL button again to confirm the dial.  
Pick up the handset to make your phone call.  
1. The New Call LED will blink until all the new Caller ID data has been  
reviewed.  
2. If the ‘RPT’ icon is turned on, you have received multiple NEW calls  
from the same number.  
3. If you receive a call from a number stored in (previously reviewed)  
memory, the data in memory will be replaced with the new call’s time  
and date and the ‘NEW’ icon will be turned on.  
With the handset off hook, press or button to find the Caller ID  
memory location to be redialed. Press REDIAL button twice, the number  
will then be dialed automatically.  
When the Caller’s Phone Number has a Different Area Code from  
the Preset:  
The long distance dialing digit ‘1’ will be inserted automatically during  
Caller ID memory call back.  
 
— 17 —  
— 16 —  
— 18 —  
TROUBLE SHOOTING GUIDE  
TROUBLE SHOOTING GUIDE  
CUSTOMER INFORMATION  
This equipment complies with Part 68 of the FCC rules and the  
requirements adopted by the ACTA. On the bottom of this equipment is  
a label that contains, among other information, a product identifier of  
US: SBFMT10BFM2552PX. If requested, this number must be provided  
to the telephone company.  
PROBLEM  
POSSIBLE CAUSE  
Improper installation  
CORRECTIVE ACTION  
PROBLEM  
The display  
screen is blank. installed or replaced.  
POSSIBLE CAUSE  
CORRECTIVE ACTION  
No dial tone.  
Recheck all modular plug  
connections.  
The battery needs to be  
Adjust the contrast level. If  
that doesn’t work, replace the  
3 AA alkaline batteries.  
Problem with the wiring.  
Try another phone jack. If  
your phone works on another  
jack, it is likely you have a  
problem with your wiring.  
Contact your local phone  
company.  
You cannot  
redial a call  
record.  
Your local area code is not  
programmed.  
If the display does not  
indicate 7 digits, reprogram  
the local area code.  
The applicable jacks ( i.e. RJ11C ) for this equipment are provided in the  
packaging with each piece of approved equipment. The jacks are certified  
by Universal Service Order Codes (USOC).  
The number displayed is  
incorrect.  
Verify the number displayed  
during redial. Data received  
was possibly corrupted during  
the transmission through the  
telephone lines. Dial the  
telephone number manually  
on your telephone.  
A plug and jack used to connect this equipment to the premises wiring  
and telephone network must comply with the applicable FCC Part 68  
rules and requirements adopted by the ACTA. A compliant telephone  
cord and modular plug are provided with this product. They are designed  
to be connected to a compatible modular jack that is also compliant. See  
installation instructions for details.  
The phone does RINGER OFF/LO/HI switch Set the RINGER OFF/LO/HI  
not ring.  
is not set correctly.  
switch to the LO or HI  
position.  
Too many telephones are  
installed on the same line.  
Contact your local telephone  
company to determine the  
maximum number of  
extensions for your calling  
area.  
The REN is used to determine the number of devices that may be  
connected to a telephone line. Excessive RENs on a telephone line may  
result in the devices not ringing in response to an incoming call. In most  
but not all areas, the sum of RENs should not exceed five (5.0). To be  
certain of the number of devices that may be connected to a line, as  
determined by the total RENs, contact the local telephone company. The  
Ringer Equivalence Number (or REN) of this equipment is 1.0B and is  
shown on the bottom of the base.  
“Error” appears Bad data may have been  
on the display. received.  
Pick up the phone after the  
second ring. If an answering  
machine is connected to the  
same phone line as your  
FM2552, it must be set to  
answer after four or more  
rings.  
Memory dialing The memory storage  
does not work. procedure was not followed  
correctly.  
Carefully review the store  
sequence and re-enter your  
programmed number.  
The sound  
volume is too  
low.  
Another extension is off  
hook.  
Hang up the extension.  
Cannot review The unit is in the telephone  
Caller ID data. mode (not the Caller ID  
The handset must be in the  
base during all Caller ID  
If this equipment FM2552PX causes harm to the telephone network, the  
telephone company will notify you in advance that temporary  
discontinuance of service may be required. But if advance notice isn’t  
practical, the telephone company will notify the customer as soon as  
possible. Also, you will be advised of your right to file a complaint with  
the FCC if you believe it is necessary.  
mode), or the battery needs to procedures. If that doesn’t  
be installed or replaced.  
work, replace the 3 AA  
alkaline batteries.  
Your telephone The telephone line is not  
Connect the telephone line  
into the back of the unit.  
Check with your local  
telephone company to be sure  
Caller ID service is being  
provided on your telephone  
line.  
rings but the  
FM2552PX  
doesn't show  
any messages.  
connected properly to the  
unit.  
The telephone company may make changes in its facilities, equipment,  
operations or procedures that could affect the operation of the equipment.  
If this happens the telephone company will provide advance notice in  
order for you to make necessary modifications to maintain uninterrupted  
service.  
 
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CUSTOMER INFORMATION  
CUSTOMER INFORMATION  
SERVICE  
If you experience trouble with this equipment, disconnect it from the  
network until the problem has been corrected or until you are sure that  
the equipment is not malfunctioning.  
the user is encouraged to try to correct the interference by one or more of  
the following measures:  
FOR IN-WARRANTY SERVICE:  
Package your complete unit (including all adapters, line cords, and other  
accessories) and ship the unit postage prepaid* and insured (for your  
protection) to:  
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and receiver.  
Connect the equipment into an outlet on a circuit different from that  
to which the receiver is connected.  
Please follow instructions for repairing if any (e.g. battery replacement  
section); otherwise do not alter or repair any parts of device except  
specified.  
SOUTHWESTERN BELL FREEDOM PHONE®  
DEPT.: In Warranty Repair  
Consult the dealer or an experienced radio TV technician for help.  
7475 North Glen Harbor Blvd., Glendale, AZ 85307  
Be sure to include your return address, proof of purchase, a daytime  
phone number, $9.50 for postage and handling*, and a brief explanation  
of your difficulties.  
*NOTE: California residents need only provide proof of purchase and  
should call 1-800-366-0937 for shipping instructions.  
Connection to party line service is subject to state tariffs. Contact the  
state public utility commission, public service commission or corporation  
commission for information.  
ADDITIONAL INFORMATION  
A.When your telephone is not in use make sure the handset is engaged  
into the base unit.  
B.Avoid rough handling, areas with excessive moisture heavy dust or  
extreme temperature.  
C.To clean, use mild detergent and slightly damp cloth, never use strong  
solvents or abrasives.  
D.Connecting this telephone to a coin operated telephone or a party line  
is prohibited by law.  
E. If it is determined that your telephone is malfunctioning, the FCC  
requires that it be disconnected from the modular outlet until the  
problem has been corrected.  
This equipment is hearing aid compatible.  
NOTICE: If your home has specially wired alarm equipment connected  
to the telephone line, ensure the installation of this (equipment ID if any)  
does not disable your alarm equipment. If you have questions about what  
will disable alarm equipment, consult your telephone company or a  
qualified installer.  
FOR OUT-OF-WARRANTY SERVICE:  
You may call our toll-free Help Line for the price of a replacement before  
returning your unit. Please follow all instructions for In-Warranty service  
(above) to return your unit, and mark the package: DEPT.: Out-of-  
Warranty.  
WARNING: Changes or modifications to this unit not expressly approved  
by the party responsible for compliance could void the user’s authority  
to operate the equipment.  
If you have called and know the cost of your replacement, please include  
this information with your unit for prompt service.  
NOTE: This equipment has been tested and found to comply with the  
limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.  
These limits are designed to provide reasonable protection against harmful  
interference in a residential installation. Some cordless telephones operate  
at frequencies that may cause interference to nearby TV’s and VCR’s; to  
minimize or prevent such interference, the base of the cordless telephone  
should not be placed near or on top of a TV or VCR; and, if interference  
is experienced, moving the cordless telephone farther away from the TV  
or VCR will often reduce or eliminate the interference. However, there is  
no guarantee that interference will not occur in a particular installation.  
If this equipment does cause harmful interference to radio or television  
reception, which can be determined by turning the equipment off and on,  
QUESTIONS?  
STOP ... don’t take unit back to the store.  
LOOK ... for the toll-free “help” telephone number.  
LISTEN ... as our experts talk you through the problem.  
SERVICE  
According to FCC regulations, this equipment, which has been certified  
and registered by the FCC, may only be repaired by authorized persons.  
If repairs or adjustments are made by an unauthorized person, the FCC  
certification may be voided. Should you encounter any problems, please  
call the Southwestern Bell Freedom Phone® toll-free Customer Hotline  
for assistance: 1-800-366-0937, between the hours of 8:30 a.m. - 9:00  
p.m. (EST), Monday through Friday and 8:30a.m. - 12:30p.m. (EST),  
Saturday. You can also visit our website at :  
For immediate answers to your questions regarding operation, missing  
parts or installation, call the  
SOUTHWESTERN BELL FREEDOM PHONE® HELP LINE AT  
1-800-366-0937  
 
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