HP Hewlett Packard Photo Printer 7200 User Manual

hp photosmart  
7200 series  
reference guide  
 
contents  
1 welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1  
find more information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1  
what’s in the box?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2  
printer overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3  
front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3  
back. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3  
control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4  
indicator lights. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5  
memory card slots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6  
print cartridge information . . . . . . . . . . . . . . . . . . . . . . . . . . . 6  
supported print cartridges . . . . . . . . . . . . . . . . . . . . . . . . . 6  
install or replace print cartridges . . . . . . . . . . . . . . . . . . . . 7  
calibrate the print cartridges . . . . . . . . . . . . . . . . . . . . . . . 9  
2 print from a memory card. . . . . . . . . . . . . . . . . . . . . . . . 11  
supported memory cards . . . . . . . . . . . . . . . . . . . . . . . . . . . 11  
insert a memory card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12  
use the hp photosmart 7200 series assistant. . . . . . . . . . . . . . 13  
print from a memory card using the control panel . . . . . . . . . . 13  
print 4 x 6 inch (10 x 15 cm) photos . . . . . . . . . . . . . . . . 13  
print a photo collage . . . . . . . . . . . . . . . . . . . . . . . . . . . 14  
print camera-selected photos using the control panel. . . . . . 14  
3 installation troubleshooting. . . . . . . . . . . . . . . . . . . . . . . 15  
4 support and specifications . . . . . . . . . . . . . . . . . . . . . . . 17  
support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17  
hp phone support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18  
specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19  
system requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19  
printer specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . 20  
hardware services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22  
software services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22  
limited warranty statement . . . . . . . . . . . . . . . . . . . . . . . . . . 23  
safety information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24  
environmental statements . . . . . . . . . . . . . . . . . . . . . . . . . . . 25  
protecting the environment. . . . . . . . . . . . . . . . . . . . . . . . 25  
ozone production. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25  
energy consumption . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25  
paper use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25  
plastics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25  
material safety data sheets . . . . . . . . . . . . . . . . . . . . . . . 25  
recycling program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25  
reference guide  
i
 
regulatory statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26  
copyrights and trademarks . . . . . . . . . . . . . . . . . . . . . . . . . 26  
ii  
hp photosmart 7200 series  
 
welcome  
1
Thank you for purchasing an HP Photosmart 7200 Series printer! With your new  
photo printer, you can print beautiful photos, save photos to your computer, and  
create fun and easy projects.  
find more information  
Your new printer comes with the following documentation to help you get started  
and take full advantage of your printer’s capabilities:  
Setup Guide—The HP Photosmart 7200 Series Setup Guide contains quick  
and easy instructions to help you set up your printer and install the printer  
software.  
Reference Guide—The HP Photosmart 7200 Series Reference Guide is the  
booklet you are reading. The Reference Guide provides an overview of  
your printer, installation troubleshooting information, selected printer  
specifications, warranty information, and support information.  
HP Photosmart Printer Help—The HP Photosmart Printer Help describes  
how to use the more advanced features of your new printer. The Printer  
Help includes information about printer care and maintenance, printing  
and saving photos using your computer, advanced troubleshooting, and  
error messages.  
After you have installed the HP Photosmart printer software on your  
computer, you can view and print the HP Photosmart Printer Help.  
®
Note: If you are using a Windows PC, and you want to install the HP  
Photosmart Printer Help in Arabic, Croatian, Estonian, Hebrew, Latvian,  
Lithuanian, or Slovak, insert the CD labeled “User’s Guide” that came in the  
box with your printer.  
view the hp photosmart printer help  
Windows PC: From the Start menu, select Programs (in Windows XP,  
select All Programs); Hewlett-Packard; Photosmart 140, 240, 7200,  
7600, 7700, 7900 Series; Photo & Imaging Director. From the Photo &  
Imaging Director, click Help.  
®
Macintosh : Insert the HP Photosmart CD. In the User Docs folder,  
select your language, then double-click the photosmart 7260.html file.  
print the hp photosmart printer help  
Windows PC: Click Print in the top navigation bar of the HP Photosmart  
Printer Help window.  
Macintosh: Click in the frame you want to print. From the File menu,  
select Print, or click Print in the top navigation bar of the browser.  
reference guide  
1
 
chapter 1  
what’s in the box?  
1
2
9
5
7
8
3
6
4
Your printer box contains the following items:  
1
2
3
4
5
HP Photosmart 7200 Series printer  
Photo paper storage bag  
HP Photosmart 7200 Series Setup Guide  
HP Photosmart 7200 Series Reference Guide  
HP Photosmart CD (some countries or regions may have more than one  
CD)  
6
7
8
9
HP #57 tri-color print cartridge and HP #58 photo print cartridge  
Print cartridge protector  
Photo cassette  
Power supply (may vary in appearance or have an additional power cord)  
Note: Some contents may vary by country or region.  
2
hp photosmart 7200 series  
 
welcome  
printer overview  
This section describes the front and back of your printer, the control panel, the  
indicator lights, and the memory card slots.  
front  
Top cover  
Lift this cover to access  
Main cover  
Lift this cover to extend the  
the removable photo  
paper trays and access  
cassette  
the print cartridges  
Control panel  
Use these buttons to  
Out tray  
In tray  
print or save photos  
Use this tray to catch  
your printed photos  
or documents  
Place paper or  
envelopes in this tray  
for printing  
back  
USB port  
Power cord connection  
Use this port to connect the  
power cord included with  
the printer  
Rear access door  
Remove this door to  
clear a paper jam  
Use this port to  
connect the  
printer to your  
computer  
reference guide  
3
 
chapter 1  
control panel  
CANCEL  
PRINT PHOTO  
COLLAGE  
Direct-printing port  
Use this port to  
connect a notebook  
computer or an HP  
direct-printing digital  
camera to the printer  
SAVE  
PRINT 4 X 6 PHOTOS  
ON  
See the following table for a description of the button functions.  
Button  
Description  
ON  
Press this button to turn the printer on or off.  
SAVE  
Press this button to save the contents of the memory card  
to your computer.  
PRINT 4 X 6 PHOTOS  
Use this button to print 4 x 6 inch photos:  
• Press this button to print all photos or all camera-  
selected photos on the memory card.  
• Press and hold this button to print all photos on a  
memory card that have not been previously printed  
from the control panel.  
• Press this button to continue printing after resolving a  
printing error.  
• Press this button to continue printing after reloading  
paper.  
4
hp photosmart 7200 series  
 
welcome  
Button  
Description  
PRINT PHOTO COLLAGE  
Use this button to print photo collage pages:  
Note: A photo collage prints four images on 4 x 6 inch  
paper or nine images on 8.5 x 11 inch paper.  
• Press this button to print all photos or all camera-  
selected photos on the memory card on photo  
collage pages.  
• Press and hold this button to print on photo collage  
pages all photos on a memory card that have not  
been previously printed from the control panel.  
• Press this button to continue printing after resolving a  
printing error.  
• Press this button to continue printing after reloading  
paper.  
CANCEL  
Use this button to stop a process:  
• Press this button to stop printing.  
• Press this button to stop saving images from the  
memory card to your computer.  
• Press this button to skip printing camera-selected  
photos on a memory card so you can print unmarked  
photos.  
indicator lights  
Print cartridge status light  
Green  
A print cartridge is low on ink  
Red  
Memory card light  
Off  
One of the print cartridges is not  
installed correctly or has failed  
There is no memory card  
inserted  
Green  
The memory card is inserted  
correctly  
Blinking (Green)  
Information is being  
transmitted between the  
memory card and the printer  
or computer  
Blinking (Red)  
There is a problem with the  
memory card or more than  
one memory card is inserted  
into a memory card slot  
Blinking (Red then Green)  
after pressing the PRINT  
button  
Printer status light  
Off  
The printer is off  
Green  
There are no photos on the  
memory card  
The printer is on  
Blinking (Green)  
The printer is busy  
Blinking (Red)  
The printer requires attention  
reference guide  
5
 
chapter 1  
memory card slots  
®
SmartMedia /xD-Picture  
Sony Memory Stick  
memory card slot  
You can insert a  
supported Sony  
Memory Stick  
memory card into  
this slot  
Card memory card slot  
You can insert a  
SmartMedia memory card  
into the upper portion of  
this slot or an xD-Picture  
Card memory card into  
the lower-right portion of  
this slot  
®
CompactFlash /IBM Microdrive  
memory card slot  
MultiMediaCard /Secure Digital  
memory card slot  
You can insert a CompactFlash or an  
IBM Microdrive memory card into this  
slot  
You can insert a MultiMediaCard  
memory card or a Secure Digital  
memory card into this slot  
print cartridge information  
Your HP Photosmart 7200 Series printer prints in color and in black and white.  
HP provides a range of print cartridges so that you can choose the best print  
cartridges for your project.  
supported print cartridges  
Installing a print cartridge that is not in this table may invalidate your printer  
warranty.  
To print...  
Use these print cartridges...  
Color or black and  
white documents  
HP #57 (C6657A)—Tri-color print cartridge  
and  
HP #56 (C6656A)—Black print cartridge  
Color photos  
HP #57 (C6657A)—Tri-color print cartridge  
and  
HP #58 (C6658A)—Photo print cartridge  
When you install a print cartridge, match the number on the print cartridge to  
the number on the inside of the main cover. The printer holds two print cartridges  
at a time.  
Caution! Check that you are using the correct print cartridges. Also, note  
that HP does not recommend modifying or refilling HP print cartridges.  
Damage that results from modifying or refilling HP print cartridges is not  
covered by HP’s warranty.  
6
hp photosmart 7200 series  
 
welcome  
Note: Whenever you remove a print cartridge from the printer, store it in the  
print cartridge protector that came with your printer. Failure to properly store  
a print cartridge can cause the print cartridge to fail. For more information  
about storing your print cartridges, see the HP Photosmart Printer Help. For  
information about viewing the Printer Help, see view the hp photosmart  
printer help on page 1.  
For information about printing in Ink-backup Printing Mode, see the HP  
Photosmart Printer Help. For information about viewing the Printer Help see view  
the hp photosmart printer help on page 1.  
install or replace print cartridges  
To get the best performance from your printer, use only genuine HP factory-filled  
print cartridges.  
To get maximum use from your print cartridges, turn off the printer when it is not  
in use. Do not unplug the printer or turn off the power source (such as a power  
strip) until the Printer Status light is off. Waiting to turn the printer off allows the  
printer to store the print cartridges properly.  
To install or replace the print cartridges:  
1
If the printer is off, press the ON button on the printer’s control panel to turn  
on the printer.  
2
Lift the main cover of the printer. The print cartridge cradle moves to the  
middle of the printer.  
reference guide  
7
 
chapter 1  
3
If you are replacing a print cartridge, push down and pull outward on the  
print cartridge to unsnap it from the print cartridge cradle. Remove the print  
cartridge and store, recycle, or discard it.  
Note: For information about recycling print cartridges, go to www.hp.com/  
recycle.  
4
5
Take the new print cartridge out of its package.  
Grasp the pink tab and gently peel off the clear plastic tape. Make sure  
you remove only the clear tape. Be sure to install the print cartridge  
immediately after removing the tape; ink nozzles exposed longer than one  
minute may dry out and cause printing problems later. Once the tape is  
removed, do not attempt to replace it.  
8
hp photosmart 7200 series  
 
welcome  
6
Insert the print cartridge:  
Note: The tri-color print cartridge must be installed in the left stall of the print  
cartridge cradle. The black or photo print cartridge must be installed in the  
right stall of the print cartridge cradle.  
Hold the print cartridge so the copper contacts go into the print  
cartridge cradle first. Line up the ridges on the left and right sides of the  
top of the print cartridge with the grooves on the inside of the print  
cartridge cradle. The label on the print cartridge should face upwards.  
Carefully slide the print cartridge into the print cartridge cradle at a  
slight angle, then firmly push the print cartridge in until it snaps into  
place.  
7
8
Repeat steps 3–6 to install the second print cartridge.  
Close the main cover.  
calibrate the print cartridges  
To ensure high-quality prints, each time you install or replace one or both of the  
print cartridges, calibrate the cartridges to check that they are properly aligned.  
You can calibrate the print cartridges using a Windows PC or a Macintosh  
computer.  
To calibrate the print cartridges using your Windows PC:  
1
From the Devices Services tab on the HP Photosmart Series Toolbox, click  
Calibrate the Device. For information about opening the HP Photosmart  
Series Toolbox, see the HP Photosmart Printer Help. For information about  
viewing the Printer Help, see view the hp photosmart printer help on  
page 1.  
The Align the Print Cartridges screen appears.  
reference guide  
9
 
chapter 1  
2
Click Calibrate. Your printer will print a calibration page with seven sets of  
alignment patterns. The Align the Print Cartridges screen reappears asking  
you to review the alignment patterns and select the best page alignment,  
pen alignment, and color calibration for your printer.  
3
4
5
Follow the onscreen instructions, and use the or buttons to make your  
selections. Determine the appropriate selections from the printed page.  
Click Continue. Your printer prints a second page, and the Align the Print  
Cartridges screen reappears.  
Follow the onscreen instructions to complete the print cartridge calibration.  
To calibrate the print cartridges using your Macintosh:  
Note: The following steps are specific to OS X. For OS 9, the steps may be  
slightly different. Be sure you have selected your HP Photosmart printer in  
the Print Center (OS X) or in the Chooser (OS 9) before you begin printing.  
1
Select Calibrate from the HP Inkjet Utility drop-down menu. For information  
about opening the HP Inkjet Utility, see the HP Photosmart Printer Help. For  
information about viewing the Printer Help, see view the hp photosmart  
printer help on page 1.  
The Calibrate panel appears.  
2
3
Click Align. Your printer prints a calibration page with five sets of  
alignment patterns.  
Follow the onscreen instructions to review the alignment patterns, and use  
the sliders to select the best alignment for your print cartridges. Use the  
printed page to determine your selections.  
4
5
Click Verify when you have finished making your selections. Your printer  
prints a second page, and the Calibrate panel appears with new  
instructions.  
Follow the onscreen instructions to complete the print cartridge calibration.  
10  
hp photosmart 7200 series  
 
print from a memory card  
2
It’s easy to print high-quality photos for yourself, family, and friends. If your  
digital camera uses a memory card to store photos, you can insert the memory  
card into the printer to print your photos.  
Note: You can also print photos using your computer. For more information,  
see the HP Photosmart Printer Help. For information about viewing the  
Printer Help, see view the hp photosmart printer help on page 1.  
supported memory cards  
Your HP Photosmart printer can read the following memory cards:  
CompactFlash Association (CFA) certified Type I and II, IBM Microdrive,  
MultiMediaCard, Secure Digital, SmartMedia, Sony Memory Sticks, and xD-  
Picture Card.  
These cards are manufactured by several vendors and are available in a variety  
of storage capacities. You can purchase memory cards where you purchased  
your digital camera or at most computer supply stores.  
Caution! Using any other type of memory card may damage the memory  
card and the printer.  
CompactFlash  
Type I and II  
IBM Microdrive  
SmartMedia  
Sony Memory Sticks Secure Digital  
xD-Picture Card  
MultiMediaCard  
reference guide  
11  
 
chapter 2  
insert a memory card  
After you have taken pictures with your digital camera, remove the memory card  
from your camera and insert it into your printer. You can print photos immediately  
or save the photos to your computer.  
When the memory card is inserted correctly, the memory card light blinks and  
then remains solid.  
Caution! Do not pull out the memory card while the memory card light is  
blinking. Removing a memory card while it is being accessed may damage  
the printer or the memory card, or corrupt the information on the memory  
card.  
To insert a memory card:  
1
Remove any memory cards that may already be inserted into any of the  
memory card slots.  
For information about removing memory cards, see the HP Photosmart  
Printer Help. For information about viewing the Printer Help, see view the  
hp photosmart printer help on page 1.  
2
Find the correct slot for your memory card.  
Sony Memory Stick  
SmartMedia/  
xD-Picture Card  
CompactFlash/  
MultiMediaCard/  
IBM Microdrive  
Secure Digital  
Note: To use a Sony Memory Stick Duomemory card, insert the memory  
card into the adapter that came with the Memory Stick Duo before you insert  
it into the printer’s memory card slot.  
3
4
Insert the memory card into the appropriate memory card slot. The end  
with the metal contacts or pinholes must go into the printer first.  
Caution! Inserting the memory card any other way may damage the  
memory card or the printer.  
Gently push the memory card into the printer until it stops. The memory  
card may not insert all the way into the printer.  
Caution! Forcing the memory card into the printer too far may damage the  
memory card or the printer.  
Note: If you insert a SmartMedia memory card upside down, the red  
memory card light will begin blinking. Remove the memory card and  
reinsert it properly.  
12  
hp photosmart 7200 series  
 
print from a memory card  
use the hp photosmart 7200 series assistant  
If your printer is connected to a Windows PC, the HP Photosmart 7200 Series  
Assistant (Assistant) appears on the computer screen when a memory card is  
inserted. The Assistant provides information about the memory card slots and the  
indicator lights. The Assistant also provides information about printing photo  
collages and 4 x 6 inch (10 x 15 cm) photos from the control panel. For more  
information about the Assistant, see the HP Photosmart Printer Help. For  
information about viewing the Printer Help, see view the hp photosmart printer  
help on page 1.  
print from a memory card using the control panel  
From the control panel you can print all of the photos on the memory card, only  
the new photos on the memory card, or the camera-selected photos on the  
memory card. For a list of supported digital photo file types, see printer  
specifications on page 20.  
Note: If the printer detects camera-selected photos, it prints only those  
photos when you press one of the Print buttons. If you wish to print both  
unmarked and camera-selected photos, you must press the CANCEL button  
after inserting the memory card then press one of the Print buttons.  
Note: Be sure to load photo paper into the In tray or the photo cassette  
before printing. For information about loading paper, see the HP Photosmart  
Printer Help. For information about viewing the Printer Help, see view the hp  
photosmart printer help on page 1.  
You can print photos from the control panel in the following ways:  
Print 4 x 6 inch (10 x 15 cm) photos  
Print a photo collage  
Print camera-selected photos using the control panel  
print 4 x 6 inch (10 x 15 cm) photos  
Press the PRINT 4 X 6 PHOTOS button to print 4 x 6 inch (10 x 15 cm) photos  
from the memory card. If the photo cassette is loaded with 4 x 6 inch (10 x 15  
cm) photo paper, each photo prints on a separate sheet. If the In tray is loaded  
with letter size or A4 paper, three 4 x 6 inch (10 x 15 cm) images print on a  
single sheet of paper.  
To print 4 x 6 inch (10 x 15 cm) photos:  
1
Load the appropriate paper:  
To print individual 4 x 6 inch (10 x 15 cm) photos, load 4 x 6 inch (10  
x 15 cm) photo paper into the In tray using the photo cassette  
To print three 4 x 6 inch (10 x 15 cm) photos on a single sheet of  
paper, load letter size or A4 paper into the In tray  
2
Insert a memory card into the printer’s memory card slot.  
reference guide  
13  
 
chapter 2  
If the printer is connected to a Windows PC, the HP Photosmart 7200  
Series Assistant window opens to provide additional information about the  
photos on the memory card.  
3
Choose one of the following:  
If your digital camera allows you to mark photos for printing and you  
want to print only the marked photos, press the PRINT 4 X 6 PHOTOS  
button.  
If you have marked photos for printing and you want to print all the  
photos on the memory card, press CANCEL, and then press the PRINT 4  
X 6 PHOTOS button.  
If there are no marked photos on the memory card and you want to  
print all of the photos on the memory card, press the PRINT 4 X 6  
PHOTOS button.  
If there are no marked photos on the memory card and you want to  
print only the new (previously unprinted from the control panel) photos  
on the memory card, press and hold the PRINT 4 X 6 PHOTOS button  
for three to five seconds.  
If there are no new photos (previously unprinted from the control panel)  
on the memory card, nothing happens if you press and hold this print  
button.  
Note: The photos print in reverse order; the last photo taken is the first photo  
printed.  
To stop printing, press the CANCEL button.  
Note: If the printer runs out of paper while printing, load more paper in the  
In tray or photo cassette, and press one of the Print buttons to resume  
printing.  
print a photo collage  
Press the PRINT PHOTO COLLAGE button to print small photos from the memory  
card. If the photo cassette is loaded with 4 x 6 inch (10 x 15 cm) photo paper,  
four images print on a single sheet. If the In tray is loaded with letter size or A4  
paper, nine images print on a single sheet of paper. For information about  
printing a photo collage, see the HP Photosmart Printer Help. For information  
about viewing the Printer Help, see view the hp photosmart printer help on  
page 1.  
print camera-selected photos using the control panel  
Your printer can print camera-selected digital photos that are stored on your  
memory card. If the printer is connected to a computer, and a memory card with  
camera-selected photos is inserted into a memory card slot, the HP Photosmart  
7200 Series Assistant displays instructions for how to print camera-selected  
photos on the computer screen. For information about printing camera-selected  
photos, see the HP Photosmart Printer Help. For information about viewing the  
Printer Help, see view the hp photosmart printer help on page 1.  
14  
hp photosmart 7200 series  
 
installation troubleshooting  
3
Your HP Photosmart printer is designed to be reliable and easy to use. This  
chapter contains solutions to Windows PC printer software installation problems.  
For detailed troubleshooting information about all aspects of your printer,  
including Macintosh installation and error messages, see the HP Photosmart  
Printer Help. For information about viewing the Printer Help, see view the hp  
photosmart printer help on page 1.  
Before contacting HP support, read this section for troubleshooting tips or go to  
the online support services at www.hp.com/support.  
Note: In the presence of high electromagnetic fields, printed documents or  
photos may be slightly distorted.  
Note: HP recommends using a USB cable of less than 10 feet (3 meters) in  
length to minimize injected noise due to potential high magnetic fields.  
Problem  
Possible cause  
Solution  
1 Disconnect the USB cable from the  
printer and close the Found New  
Hardware Wizard.  
When I connected the printer You connected the printer to  
to my computer, the Found  
New Hardware Wizard  
opened but did not recognize  
the printer.  
your computer before inserting  
the HP Photosmart CD.  
2 Insert the HP Photosmart CD that came  
with your printer. When the Install  
Wizard appears, click Cancel.  
3 From the Start menu, click Run.  
4 Click Browse and navigate to your CD  
drive.  
5 Select the Uninstaller.bat file and click  
Open.  
6 Click OK to launch the Uninstaller.  
7 Click Continue to uninstall the files  
created when you connected the printer  
to your computer.  
8 Click Restart. When the computer  
restarts, remove the HP Photosmart CD  
and follow the setup instructions in the  
HP Photosmart Setup Guide that came  
with your printer.  
1 Click Cancel in the system requirements  
dialog box.  
During installation, the system Your monitor’s display  
requirements dialog box  
appears, indicating that my  
computer monitor’s display  
resolution does not meet the  
resolution is set below  
2 Right-click on the Desktop and select  
Properties.  
minimum system requirements.  
For more information, see  
system requirements on  
3 Click the Settings tab.  
4 Move the slider to the right until the  
resolution is 800 x 600 or higher.  
5 Click Apply. A Monitor Settings  
message appears.  
minimum system requirements. page 19.  
6 Click Yes to accept the changes.  
7 Reinstall the printer software.  
reference guide  
15  
 
chapter 3  
Problem  
Possible cause  
Solution  
1 Uninstall the printer software. To do  
this, insert the HP Photosmart CD into  
your computer, click Uninstall, then  
follow the instructions on your computer  
screen.  
The software did not install  
correctly on my computer.  
OR  
There may be a conflict with  
your virus protection program.  
OR  
I need to reinstall the printer  
software.  
There may be a conflict with  
another software program.  
2 When the uninstall is complete, restart  
your computer.  
3 Pause or disable any active virus  
protection programs.  
4 Reinstall the printer software.  
1 Turn off the printer and disconnect the  
USB cable from the printer.  
Windows 98 only Installation was cancelled, was  
When I connect a USB cable not completed, or there was an  
2 Unplug the power cord from the printer.  
3 Wait about 10 seconds.  
between the printer and my  
computer, the Add New  
error.  
4 Plug the power cord into the printer and  
turn on the printer.  
Hardware Wizard appears  
once, but the printer driver  
does not install completely. The  
Add New Hardware Wizard  
does not appear again.  
5 Uninstall the printer software. To do  
this, insert the HP Photosmart CD into  
your computer, then follow the  
instructions on your computer screen.  
6 When the uninstall is complete, restart  
your computer.  
7 Reinstall the printer software.  
1 Turn off the printer and disconnect the  
USB cable from the printer.  
Windows 98 only Your USB cable may not be  
When I connect a USB cable working or may not be  
2 Unplug the power cord from the printer.  
3 Wait about 10 seconds.  
between the printer and my  
computer, the Add New  
Hardware Wizard does not  
appear.  
connected properly.  
4 Plug the power cord into the printer and  
turn on the printer.  
5 Reconnect the USB cable to the printer.  
If you are still having problems, try using  
another USB cable.  
OR  
1 Click Start, Settings, Control Panel.  
2 Double-click the System icon.  
3 Click the Device Manager tab.  
4 Click the (+) icon next to the Universal  
Serial Bus controllers option. If you see  
a USB host controller and a USB root  
hub listed, USB is probably enabled. If  
you do not see these devices listed,  
refer to your computer’s documentation  
or contact the computer manufacturer  
for more information about enabling  
and setting up USB.  
16  
hp photosmart 7200 series  
 
support and specifications  
4
This chapter contains the following information about your printer:  
support on page 17  
specifications on page 19  
hardware services on page 22  
software services on page 22  
limited warranty statement on page 23  
safety information on page 24  
environmental statements on page 25  
regulatory statements on page 26  
copyrights and trademarks on page 26  
support  
If you have a problem, follow these steps:  
1
Go to the HP Photosmart Printer Help for detailed information about how to  
use your printer and troubleshoot problems. For information about viewing  
the HP Photosmart Printer Help, see view the hp photosmart printer help on  
page 1.  
2
If you are unable to solve the problem using the information in the HP  
Photosmart Printer Help, Web and E-mail support are available in the  
following languages: Dutch, English, French, German, Italian, Portuguese,  
Spanish, and Swedish.  
Go to www.hp.com/support to access online support pages or send  
HP an E-mail message for one-on-one answers to your questions.  
Go to www.hp.com to check for software updates.  
3
If you are unable to solve the problem using the HP Photosmart Printer Help  
or HP Web sites, call HP support using the number for your country or  
region. For a list of country and region phone numbers, see the following  
section.  
reference guide  
17  
 
chapter 4  
hp phone support  
Your printer comes with a limited time of free phone support. To check the  
duration of your free support, see the limited warranty statement on page 23 or  
After the free phone support period, help is available from HP at an additional  
cost. Contact your HP dealer or call the support phone number for your country  
or region for support options.  
To receive HP support by phone, call the appropriate support phone number for  
your location. Standard phone company charges apply.  
Note: Customers in Western Europe should go to www.hp.com/support to  
access phone support numbers in their country or region.  
Country  
Phone number  
Algeria  
(+212) 22404747  
800 728  
Bahrain  
Czech Republic  
Egypt  
42 (0)2 6130 7310  
02 532 5222  
Greece  
+ 30 1 60 73 603  
+ 36 (0)1 382 1111  
972 (0) 9 830 4848  
(+212) 22404747  
+ 48 22 865 98 00  
01 315 44 42  
Hungary  
Israel  
Morocco  
Poland  
Romania  
Russia, Moscow  
Russia, St. Petersburg  
Saudi Arabia  
Slovakia  
7 095 923 50 01  
7 812 346 7997  
800 897 14440  
+ 421-2-68208080  
South Africa  
086 000 1030 inside RSA  
+ 27-11 258 9301 outside RSA  
Tunisia  
+ 216 1 891 222  
1 216 579 71 71  
+ 7 (380-44) 490-3520  
971 4 883 8454  
Turkey  
Ukraine  
United Arab Emirates  
18  
hp photosmart 7200 series  
 
support and specifications  
place a call  
Call HP support while you are near the computer and printer. Be prepared to  
provide the following information:  
Printer model number (located on the front of the printer).  
Printer serial number (located on the bottom of the printer).  
Computer operating system.  
Version of printer driver.  
Windows PC: To see the printer driver version, right-click the memory  
card icon in the Windows taskbar and select About.  
Macintosh: To see the printer driver version, use the Print dialog box.  
Messages displayed on the computer monitor.  
Answers to the following questions:  
Has the situation you are calling about happened before? Can you  
recreate the situation?  
Did you install any new hardware or software on your computer  
around the time that the situation occurred?  
specifications  
This section lists minimum system requirements needed to install your HP  
Photosmart printer on a computer, and provides selected printer specifications.  
For a complete list of printer specifications, see the HP Photosmart Printer Help.  
For information about viewing the Printer Help, see find more information on  
page 1.  
system requirements  
Component  
Windows PC minimum  
Macintosh minimum  
®
Operating system  
Windows 98, 2000 Professional, ME, XP Mac OS 9 v9.1 or later, OS X v10.1  
Home, and XP Professional  
through v10.2  
G3 or greater  
®
Processor  
RAM  
Pentium II (or equivalent) or higher  
64 MB (128 MB recommended)  
Mac OS 9.1 and OS 9.2: 64 MB (128  
MB recommended)  
Mac OS X v10.1 and OS X v10.2: 128  
MB  
Free disk space  
Video display  
CD-ROM drive  
Connectivity  
500 MB  
500 MB  
800 x 600, 16-bit or higher  
4x  
800 x 600, 16-bit or higher  
4x  
USB 2.0 Full speed (Windows 98, 2000 USB: Front and back ports (Mac OS 9  
Professional, ME, XP Home, and XP  
Professional)  
v9.1 or later, OS X v10.1 through  
v10.2)  
reference guide  
19  
 
chapter 4  
Component  
Browser  
Windows PC minimum  
Macintosh minimum  
®
Microsoft Internet Explorer 5.5 or  
Not required for installation  
higher  
printer specifications  
Connectivity, maximum HP JetDirect External Print Servers: 175x, 310x, 380x  
Connectivity, standard  
USB: Front and back ports  
Windows 98, 2000 Professional, ME, XP Home, and XP  
Professional  
Mac OS 9 v9.1 or later, OS X v10.1 through v10.2  
Image file formats  
JPEG Baseline  
TIFF 24-bit RGB uncompressed interleaved  
TIFF 24-bit YCbCr uncompressed interleaved  
TIFF 24-bit RGB packbits interleaved  
TIFF 8-bit gray uncompressed/packbits  
TIFF 8-bit palette color uncompressed/packbits  
TIFF 1-bit uncompressed/packbits/1D Huffman  
In tray capacity  
25 sheets of photo paper  
100 sheets of plain paper  
20–40 cards (depending on thickness)  
15 envelopes  
20 sheets of banner paper  
20 sheets of labels  
25 transparencies  
25 sheets of iron-on transfers  
Media sizes  
Photo paper (4 x 6 inches, 10 x 15 cm)  
Photo paper with tab (4 x 6 inches with 0.5 inch tab, 10  
x 15 cm with 1.25 cm tab)  
Index cards (4 x 6 inches, 10 x 15 cm)  
Hagaki cards (3.94 x 5.83 inches, 100 x 148 mm)  
A6 cards (4.13 x 5.85 inches, 105 x 148.5 mm)  
L-size cards (3.5 x 5 inches, 90 x 127 mm)  
L-size cards with tab (3.5 x 5 inches with 0.5 inch tab, 90  
x 127 mm with 12.5 mm tab)  
Media specifications,  
maximum  
Recommended maximum length: 14 inches (356 mm)  
Recommended maximum thickness: 11.5 mil (292 µm)  
per sheet  
20  
hp photosmart 7200 series  
 
support and specifications  
Media sizes, standard  
Photo paper  
3 x 3 inches to 8.5 x 14 inches (76 x 76 mm to 216 x  
356 mm)  
Plain paper  
Letter, 8.5 x 11 inches (216 x 280 mm)  
Legal, 8.5 x 14 inches (216 x 356 mm)  
Executive, 7.5 x 10 inches (190 x 254 mm)  
A4, 8.27 x 11.7 inches (210 x 297 mm)  
A5, 5.8 x 8.3 inches (148 x 210 mm)  
B5, 6.9 x 9.8 inches (176 x 250 mm)  
Cards  
Hagaki, 3.94 x 5.83 inches (100 x 148 mm)  
L-size, 3.5 x 5 inches (90 x 127mm)  
L-size with tab, 3.5 x 5 with 0.5 inch tab (90 x 127 mm  
with 12.5 mm tab)  
Index, 3 x 5 inches, 4 x 6 inches, and 5 x 8 inches (76  
x 127 mm, 10 x 15 cm, and 127 x 203 mm)  
A6, 4.13 x 5.85 inches (105 x 148.5 mm)  
Envelopes  
No. 9, 3.875 x 8.875 inches (98.4 x 225.4 mm)  
No. 10, 4.125 x 9.5 inches (105 x 240 mm)  
A2 Invitation, 4.375 x 5.75 inches (110 x 146 mm)  
DL, 4.33 x 8.66 inches (110 x 220 mm)  
C6, 4.5 x 6.4 inches (114 x 162 mm)  
Custom  
3 x 5 inches to 8.5 x 14 inches (76 x 127 mm to 216 x  
356 mm)  
Transparencies  
Letter, 8.5 x 11 inches (216 x 280 mm)  
A4, 8.27 x 11.7 inches (210 x 297 mm)  
Label sheets  
Letter, 8.5 x 11 inches (216 x 280 mm)  
A4, 8.27 x 11.7 inches (210 x 297 mm)  
Media types  
Paper (plain, inkjet, photo, and banner)  
Envelopes  
Transparencies  
Labels  
Cards (index, greeting, Hagaki, A6, L-size)  
Iron-on transfers  
Memory cards  
CompactFlash Type I and II  
IBM Microdrive  
MultiMediaCard  
Secure Digital  
SmartMedia  
Sony Memory Sticks  
xD-Picture Card  
Memorycard-supported Printing: See supported Image file formats on page 20  
file formats Saving: All file formats  
reference guide  
21  
 
chapter 4  
Out tray capacity  
20 sheets of photo paper  
50 sheets of plain paper  
10 cards  
10 envelopes  
20 transparencies  
20 sheets of banner paper  
25 sheets of labels  
25 sheets of iron-on transfers  
Paper trays  
One letter-size tray  
One 4 x 6 inch (10 x 15 cm) photo cassette  
Photo media cassette  
capacity  
24 sheets of photo paper  
Print cartridges  
1 black HP #56 (C6656A)  
1 tri-color HP #57 (C6657A)  
1 photo HP #58 (C6658A)  
USB support  
USB: Front and back ports  
Windows 98, 2000 Professional, ME, XP Home, and XP  
Professional  
Mac OS 9 v9.1 or later, OS X v10.1 through v10.2  
HP recommends that the USB cable be less than 10 feet  
(3 meters) in length  
hardware services  
If you are experiencing printer hardware failure, contact the store where you  
purchased your printer. Or, go to www.hp.com/cpso-support/guide/psd/  
repairhelp.html for the nearest sales and service office. Service is free of charge  
during the limited warranty period. Beyond the warranty period, a service fee  
will be charged. For more information about the HP limited warranty, see limited  
warranty statement on page 23.  
software services  
HP periodically provides updates to the printer software. You can download  
these updates by going to www.hp.com/support or by using the software that  
came with your printer. Updates of the HP Photo & Imaging software are  
available on CD only.  
To receive printer software updates using the software that came with your  
printer, follow these steps:  
Windows PC: From the Start menu, select Programs (in Windows XP, select  
All Programs); Hewlett-Packard; then HP Software Update.  
Macintosh: From the HP Inkjet Utility, select Support from the pop-up menu,  
then click Support.  
22  
hp photosmart 7200 series  
 
support and specifications  
limited warranty statement  
Region  
Europe, Middle East, Africa  
Software warranty  
Printer warranty  
90 days  
1 year  
A. Extent of Limited Warranty  
1
Hewlett-Packard (HP) warrants to the end-user customer that the HP products specified above will be free from  
defects in material and workmanship for the duration specified above, which duration begins on the date of  
purchase by the customer.  
2
3
For software products, HP's limited warranty applies only to a failure to execute programming instructions. HP  
does not warrant that the operation of any product will be uninterrupted or error free.  
HP's limited warranty covers only those defects which arise as a result of normal use of the product, and does  
not cover any other problems, including those which arise as a result of:  
Improper maintenance or modification;  
Software, media, parts, or supplies not provided or supported by HP; or  
Operation outside the product's specifications.  
4
For HP printer products, the use of a non-HP ink cartridge or a refilled ink cartridge does not affect either the  
warranty to the customer or any HP support contract with the customer. However, if printer failure or damage is  
attributable to the use of a non-HP or refilled ink cartridge, HP will charge its standard time and materials  
charges to service the printer for the particular failure or damage.  
5
6
If HP receives, during the applicable warranty period, notice of a defect in any product which is covered by HP's  
warranty, HP shall either repair or replace the defective product, at HP's option.  
If HP is unable to repair or replace, as applicable, a defective product which is covered by HP's warranty, HP  
shall, within a reasonable time after being notified of the defect, refund the purchase price for the product.  
7
8
HP shall have no obligation to repair, replace, or refund until the customer returns the defective product to HP.  
Any replacement product may be either new or like-new, provided that it has functionality at least equal to that  
of the product being replaced.  
9
HP products may contain remanufactured parts, components, or materials equivalent to new in performance.  
10 HP's limited warranty is valid in any country or region where the covered HP product is distributed by HP.  
Contracts for additional warranty services, such as on-site service, are available from any authorized HP service  
facility in countries or regions where the product is distributed by HP or by an authorized importer. For phone  
support in Europe please check for the details and conditions of phone support in your country or region by  
phone number indicated in this booklet. As part of our constant efforts to improve our phone support service, we  
advise you to check our Web site on a regular basis for new information regarding service features and  
delivery.  
B. Limitations of Warranty  
TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER HP NOR ITS THIRD PARTY SUPPLIERS MAKE ANY OTHER  
WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED, WITH RESPECT TO THE HP  
PRODUCTS, AND SPECIFICALLY DISCLAIM THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY,  
SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE.  
C. Limitations of Liability  
1
To the extent allowed by local law, the remedies provided in this Warranty Statement are the customer's sole  
and exclusive remedies.  
2
TO THE EXTENT ALLOWED BY LOCAL LAW, EXCEPT FOR THE OBLIGATIONS SPECIFICALLY SET FORTH IN  
THIS WARRANTY STATEMENT, IN NO EVENT SHALL HP OR ITS THIRD PARTY SUPPLIERS BE LIABLE FOR  
DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, WHETHER BASED ON  
CONTRACT, TORT, OR ANY OTHER LEGAL THEORY AND WHETHER ADVISED OF THE POSSIBILITY OF SUCH  
DAMAGES.  
reference guide  
23  
 
chapter 4  
D. Local Law  
1
This Warranty Statement gives the customer specific legal rights. The customer may also have other rights which  
vary from state to state in the United States, from province to province in Canada, and from country to country or  
region to region elsewhere in the world.  
2
To the extent that this Warranty Statement is inconsistent with local law, this Warranty Statement shall be  
deemed modified to be consistent with such local law. Under such local law, certain disclaimers and limitations  
of this Warranty Statement may not apply to the customer. For example, some states in the United States, as well  
as some governments outside the United States (including provinces in Canada), may:  
Preclude the disclaimers and limitations in this Warranty Statement from limiting the statutory rights of a  
consumer (e.g. the United Kingdom);  
Otherwise restrict the ability of a manufacturer to enforce such disclaimers or limitations; or  
Grant the customer additional warranty rights, specify the duration of implied warranties which the  
manufacturer cannot disclaim, or not allow limitations on the duration of implied warranties.  
3
FOR CONSUMER TRANSACTIONS IN AUSTRALIA AND NEW ZEALAND, THE TERMS IN THIS WARRANTY  
STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT, OR MODIFY,  
AND ARE IN ADDITION TO, THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THE HP  
PRODUCTS TO SUCH CUSTOMERS.  
safety information  
Always follow basic safety precautions when using this product to reduce risk of  
injury from fire or electric shock.  
Warning! To prevent fire or shock hazard, do not expose this product to rain  
or any type of moisture.  
Warning! Potential shock hazard.  
Read and understand all instructions in the HP Photosmart Setup Guide.  
Use only a grounded electrical outlet when connecting the unit to a power  
source. If you do not know whether the outlet is grounded, check with a  
qualified electrician.  
Observe all warnings and instructions marked on the product.  
Unplug this product from wall outlets before cleaning.  
Do not install or use this product near water or when you are wet.  
Install the product securely on a stable surface.  
Install the product in a protected location where no one can step on or trip  
over the power cord, and where the power cord will not be damaged.  
If the product does not operate normally, see the troubleshooting  
information in the HP Photosmart Printer Help.  
There are no operator serviceable parts inside. Refer servicing to qualified  
service personnel.  
Use in a well-ventilated area.  
24  
hp photosmart 7200 series  
 
support and specifications  
environmental statements  
Hewlett-Packard Company is committed to providing quality products in an  
environmentally sound manner.  
protecting the environment  
This printer has been designed with several attributes to minimize impact on our  
environment. For more information, go to HP’s Commitment to the Environment  
ozone production  
This product generates no appreciable ozone gas (O3).  
energy consumption  
®
Energy usage drops significantly while in ENERGY STAR mode, which saves  
natural resources, and saves money without affecting the high performance of  
this product. This product qualifies for ENERGY STAR, which is a voluntary  
program established to encourage the development of energy-efficient office  
products.  
ENERGY STAR is a U.S. registered mark of the U.S. EPA. As  
an ENERGY STAR partner, Hewlett-Packard Company has  
determined that this product meets the ENERGY STAR  
guidelines for energy efficiency. For more information, go  
paper use  
This product is suited for the use of recycled paper according to DIN 19309.  
plastics  
Plastic parts over 0.88 ounces (24 grams) are marked according to international  
standards that enhance the ability to identify plastics for recycling purposes at  
the end of the printer’s life.  
material safety data sheets  
Material Safety Data Sheets (MSDS) can be obtained from the HP Web site at  
www.hp.com/go/msds. Customers without Internet access should contact HP  
support.  
recycling program  
HP offers an increasing number of product return and recycling programs in  
many countries and partners with some of the largest electronic recycling centers  
throughout the world. HP conserves resources by reselling some of its most  
popular products.  
This HP product contains lead in the solder, which may require special handling  
at the end of its life.  
reference guide  
25  
 
chapter 4  
regulatory statements  
For regulatory identification purposes, your product is assigned a Regulatory  
Model Number. The Regulatory Model Number for your product is  
SDGOA-0372. This regulatory number should not be confused with the  
marketing name (hp photosmart 7200 series printer) or product numbers  
(A6214A, A6214AZ).  
Australia EMC statement  
This equipment complies with Australian EMC requirements.  
Canada EMC statement  
Le présent appareil numérique n'émet pas de bruit radioélectrique dépassant les  
limites applicables aux appareils numériques de la classe B prescrites dans le  
Règlement sur le brouillage radioélectrique édicté par le ministère des  
Communications du Canada.  
This digital apparatus does not exceed the Class B limits for radio noise  
emissions from digital apparatus set out in the Radio Interface Regulations of the  
Canadian Department of Communications.  
copyrights and trademarks  
© Copyright 2003 Hewlett-Packard Company  
All rights are reserved. No part of this document may be photocopied, reproduced, or translated to  
another language without the prior written consent of Hewlett-Packard Company.  
The information contained in this document is subject to change without notice. Hewlett-Packard shall  
not be liable for errors contained herein or for consequential damages in connection with the furnishing,  
performance, or use of this material.  
HP, the HP logo, and Photosmart are property of Hewlett-Packard Company.  
The Secure Digital logo is a trademark of the SD Association.  
Microsoft and Windows are registered trademarks of Microsoft Corporation.  
CompactFlash, CF, and the CF logo are trademarks of the CompactFlash Association (CFA).  
Sony Memory Stick is a registered trademark of Sony Corporation.  
MultiMediaCard is a trademark of Infineon Technologies AG of Germany, and is licensed to the MMCA  
(MultiMediaCard Association).  
SmartMedia is a trademark of Toshiba Corporation.  
xD-Picture Card is a trademark of Fuji Photo Film Co., Ltd., Toshiba Corporation, and Olympus Optical  
Co., Ltd.  
IBM is a registered trademark of International Business Machines Corporation.  
Mac, the Mac logo, and Macintosh are registered trademarks of Apple Computer, Inc.  
Pentium is a registered trademark of Intel Corporation.  
Other brands and their products are trademarks or registered trademarks of their respective holders.  
The embedded software in your printer is based in part on the work of the Independent JPEG Group.  
The copyrights to certain photos within this document are retained by the original owners.  
26  
hp photosmart 7200 series  
 
 
Printed on recycled paper  
Printed in U.S., 5/03  
®
ENERGY STAR is a U.S. registered mark.  
®
As an ENERGY STAR partner,  
Hewlett-Packard Company has determined that this  
®
product meets the ENERGY STAR guidelines for  
energy efficiency.  
© 2003 Hewlett-Packard Company  
v1.2.0  
 

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