Hotpoint Washer AQXGF 149 PM User Manual

Instruction booklet  
WASHING MACHINE  
Contents  
GB  
Installation, 2-3-4-5  
Unpacking and levelling  
GB  
Connecting the cold water and electricity supplies  
Technical data  
English,1  
Description of the machine, 6-7  
Control panel  
Running a wash cycle,8  
Programmes and options, 9  
Table of Programmes  
Wash options  
Detergents and laundry, 10  
Detergent  
Preparing the laundry  
Washing advice  
Load-balancing system  
AQXGF 149 PM  
Precautions and tips, 11  
General safety  
Disposal  
Opening the door manually  
Care and maintenance, 12  
Turning off the water and electricity supplies  
Cleaning the machine  
Cleaning the detergent dispenser  
Drum maintenance  
Cleaning the pump  
Checking the water inlet hose  
Troubleshooting, 13  
Assistance, 14  
1
 
Drainage Connection  
the supply voltage is included within the values i  
ndicated on the Technical details table  
(on the page 5);  
GB  
Connect the drain hose,  
without kinking it, to a  
draining duct or a stand  
pipe situated between  
65 and 100 cm from the  
floor;  
the socket is compatible with the washing  
machine's plug. If this is not the case, replace  
the socket or the plug.  
65 - 100 cm  
Your appliance is now supplied with a 13 amp fused  
plug it can be plugged into a 13 amp socket for  
immediate use. Before using the appliance please  
read the instructions below.  
The drain hose may be  
connected to an under-  
sink trap. Before  
WARNING - THIS APPLIANCE MUST BE EARTHED.  
THE FOLLOWING OPERATIONS SHOULD BE CARRIED  
OUT BY A QUALIFIED ELECTRICIAN.  
connecting the drain  
hose from the machine  
ensure that any blanks  
or removable ends have  
been taken off the  
spigot.  
Replacing the fuse:  
When replacing a faulty fuse, a 13 amp ASTA  
approved fuse to BS 1362 should always be used,  
and the fuse cover re-fitted. If the fuse cover is  
lost, the plug must not be used until a replacement  
is obtained.  
Replacement fuse covers:  
If it is placed over the  
edge of a basin or sink  
be sure the free end of  
the hose should not be  
underwater.  
If a replacement fuse cover is fitted, it must be of  
the correct colour as indicated by the coloured  
marking or the colour that is embossed in words on  
the base of the plug. Replacements can be obtained  
directly from your nearest Service Depot.  
Removing the plug:  
If your appliance has a non-rewireable moulded plug  
and you should wish to re-route the mains cable  
through partitions, units etc., please ensure that  
either:  
! We advise against the use of hose extensions; in  
case of absolute need, the extension must have  
the same diameter as the original hose and must  
not exceed 150 cm in length.  
the plug is replaced by a fused 13 ampere re-  
wearable plug bearing the BSI mark of approval.  
or:  
the mains cable is wired directly into a 13 amp cable  
outlet, controlled by a switch, (in compliance with  
BS 5733) which is accessible without moving the  
appliance.  
Ensure that if the drain hose is pushed into a  
standpipe, that the end does not go down more  
than 15cms (6 inches). If the hose is pushed down  
too far, this may cause the machine to self -  
syphon ie. continuously empty as it is filling.  
Disposing of the plug:  
Ensure that before disposing of the plug itself, you  
make the pins unusable so that it cannot be  
accidentally inserted into a socket.  
Electric connection  
Before plugging the appliance into the mains  
socket, make sure that:  
Instructions for connecting cable to an alternative  
plug:  
the socket is earthed and in compliance with  
the applicable law;  
Important: the wires in the mains lead are coloured  
in accordance with the following code:  
Green & Yellow Earth  
the socket is able to sustain the appliance's  
maximum power load indicated in the Technical  
details table (on the page 5);  
B l u e  
B r o w n  
Neutral  
L i v e  
3
 
As the colours of the wires in the lead may not  
correspond with the coloured markings identifyng  
the terminals in your plug, proceed as follows:  
Connect Green & Yellow wire to terminal marked E  
GB  
or  
or coloured Green or Green & Yellow.  
Connect Brown wire to terminal marked L or  
coloured Red.  
Connect Blue wire to terminal marked N or  
coloured Black.  
If a 13 amp plug (BS 1363) is used it must be fitted  
with a 13 amp fuse, either in the plug or adaptor or  
at the distribution board.  
If you are in any doubt the electrical supply to your  
machine, consult a qualified electrician before use.  
How to connect an alternative plug:  
The wires in this mains lead are coloured in  
accordance with the following code:  
BLUE  
BROWN  
GREEN & YELLOW  
NEUTRAL (N)  
LIVE (L)  
EARTH (E)  
Disposing of the appliance:  
When disposing of the appliance please remove  
the plug by cutting the mains cable as close as  
possible to the plug body and dispose of it as  
described above.  
GREEN &  
YELLOW  
13 ampere fuse  
BROWN  
CROSS-BAR  
CORD GRIP  
BLUE  
! The washing machine should not be installed in an  
outdoor environment, not even when the area is  
sheltered, because it may be very dangerous to  
leave it exposed to rain and thunderstorms.  
! When the washing machine is installed, the mains  
socket must be within easy reach.  
! Do not use extensions or multiple sockets.  
! The power supply cable must never be bent or  
dangerously compressed.  
! The power supply cable must only be replaced by  
an authorised serviceman.  
Warning! The company denies all liability if and  
when these norms are not respected.  
4
 
GB  
Technical data  
Model  
AQXGF 149 PM  
width 59.5 cm  
height 85 cm  
depth 64.5 cm  
Dimensions  
Capacity  
from 1 to 9 kg  
Electrical  
please refer to the technical data  
plate fixed to the machine  
connections  
maximum pressure 1 MPa (10 bar)  
minimum pressure 0.05 MPa (0.5 bar)  
drum capacity 62 litres  
Water connections  
Spin speed  
up to 1400 rotations per minute  
Energy rated  
programmes  
according to  
regulation  
WHITES programme;  
temperature 60°C;  
using a load of 9 kg.  
EN 60456  
This appliance conforms to the  
following EC Directives:  
- 89/336/EEC dated 03/05/89  
(Electromagnetic Compatibility)  
and subsequent modifications  
- 2002/96/EC  
- 2006/95/EC (Low Voltage)  
5
 
Description of the machine  
GB  
CONTROL  
PA N E L  
D O O R  
DOOR  
HANDLE  
KICK STRIP  
ADJUSTABLE FEET  
DOOR  
DETERGENT  
DISPENSER:  
Always use the handle  
to open the door (see  
figure).  
This is inside the  
machine and may be  
accessed by opening the  
door.  
For information relating  
to detergents, please  
refer to the chapter  
entitled “Detergents  
and laundry.  
1. pre-wash  
compartment: use  
powder detergent.  
2. main wash  
1
compartment: use  
powder or liquid  
2
detergent. If you intend  
to use liquid detergent,  
we recommend that it is  
poured into the  
compartment immediately before the wash cycle is  
started.  
compartment for additives: for fabric softener  
or other liquid washing additives. Do not exceed the  
maximum level indicated by the grille, and dilute  
concentrated fabric softeners.  
6
 
Control panel  
GB  
OPTION  
buttons and  
indicator  
lights  
WASH  
CYCLE  
PHASE  
icons  
START/PAUSE  
button with indicator  
light  
PROGRAMME  
knob  
ON-OFF/CANCEL  
button with indicator light  
CHILD LOCK  
button and  
indicator light  
ECO  
indicator  
TEMPERATURE  
button  
DELAY  
TIMER  
button  
light  
DOOR  
LOCKED  
indicator light  
SPIN SPEED  
button  
ON-OFF/CANCEL button with indicator light  
:
WASH CYCLE PHASE icons: these light up to  
provide an indication of the progress of the wash  
press the button briefly to switch the machine on or  
off. The green indicator light shows that the machine  
is switched on. To switch the washing machine off  
during a wash cycle, press and hold the button for  
approximately 2 seconds; pressing the button quickly  
or accidentally will not switch the machine off.  
If the machine is switched off during a wash cycle,  
the programme will be cancelled.  
cycle (Wash  
The text  
- Rinse  
- Spin  
- Pumpout  
lights up when the cycle has finished.  
).  
START/PAUSE button with indicator light: when  
the green indicator light flashes slowly, press the  
button to start the wash cycle. When the cycle has  
started, the indicator light is illuminated in a fixed  
manner. To pause the wash cycle, press the button  
again; the indicator light will turn orange and begin  
PROGRAMME knob: this can be rotated in both  
directions. To set a more suitable programme, please  
refer to the “Table of Programmes”.  
to flash again. If the “Door Locked”  
indicator  
light is off, the porthole door may be opened.  
To restart the wash cycle from the point at which it  
was interrupted, press the button again.  
The knob is locked into position during the wash cycle.  
TEMPERATURE button: press this button to  
adjust the temperature; the value will be identified  
by the display above (see “Running a wash cycle”).  
DOOR LOCKED indicator light: this indicates  
that the porthole door is locked. To open the door,  
pause the wash cycle (see following page).  
SPIN SPEED  
button: press this button to  
CHILD LOCK  
button and indicator light: this is  
adjust the spin value or to exclude this part of the  
programme; the value will be identified by the  
display above (see “Running a wash cycle”).  
used to enable or disable the “Child lock” function,  
by pressing the button for approximately 2  
seconds. When the indicator light is illuminated, the  
control panel is locked. This avoids accidental  
changes being made to the wash cycles, especially  
where children are at home.  
DELAY TIMER  
button: press to set a delayed  
start time for the selected programme; the delay  
time will be identified by the display above (see  
Running a wash cycle”).  
ECO indicator light: the  
icon lights up when the  
OPTION buttons and indicator lights: may be used  
to select any of the available options. The indicator  
light corresponding to the selected option will  
remain lit (see “Running a wash cycle”).  
electricity saving reaches at least 10% (this can be  
achieved by adjusting the wash cycle settings).  
7
 
Running a wash cycle  
Note: the first time you use the washing machine,  
add detergent and run an empty 90°C cotton wash  
cycle without the pre-wash phase.  
Modify the cycle caracteristics.  
Press the OPTION buttons to personalise the  
wash cycle according to your own requirements.  
GB  
Press the button to activate the option; the  
corresponding indicator light will illuminate.  
Press the button again to deactivate the  
option; the indicator light will switch off.  
1. SWITCH ON THE MACHINE. Press the  
button. All the indicator lights will illuminate for 1  
second, after which the light corresponding to  
the button will remain lit constantly, while the  
START/PAUSE indicator light will flash slowly.  
! If the selected option is not compatible with the  
set programme, the indicator light will flash and  
the option will not be activated.  
2. LOAD THE LAUNDRY. Open the porthole door.  
Load the laundry, making sure that the maximum  
load quantity indicated in the table of  
! If the selected option is not compatible with  
another previously selected option, the indicator  
light corresponding to the first option will flash  
and only the second option will be activated (the  
corresponding indicator light will remain lit in a  
fixed manner).  
programmes (below) is not exceeded.  
3. MEASURE OUT THE DETERGENT. Pull out the  
drawer and pour the detergent into the relevant  
compartments as described in “Description of  
the machine”.  
4. CLOSE THE PORTHOLE DOOR.  
7. START THE PROGRAMME. Press the START/  
PAUSE button. The corresponding indicator light  
remains lit in a fixed manner and the porthole  
door locks (the DOOR LOCKED indicator light  
illuminates). The icons corresponding to the  
different wash phases will light up during the  
cycle, indicating the progress. To change a  
programme while a cycle is in progress, pause  
the washing machine by pressing the START/  
PAUSE button; then select the desired cycle and  
press the START/PAUSE button again.  
5. CHOOSE THE PROGRAMME. Turn the  
PROGRAMME knob left or right to select the  
required programme, to which a set temperature  
and spin speed are linked (these values may all be  
modified).  
6. PERSONALISE THE WASH CYCLE. Use the  
relevant buttons on the control panel:  
Modify the temperature and/or the  
spin speed. The machine automatically selects  
the temperature and the maximum spin speed for  
the programme set and these values may not be  
To open the door while a cycle is in progress  
press the START/PAUSE button; if the DOOR  
LOCKED  
indicator light switches off it is  
increased. By pressing the  
rature can be progressively reduced or even set  
to cold wash ( ). By pressing the button, the  
spin speed can be progressively reduced or even  
eliminated altogether ( ). If the buttons are  
button, the tempe-  
possible to open the door. Press the START/  
PAUSE button again to restart the programme  
from the point at which it was interrupted.  
8. PROGRAMME END. The text END lights up to  
indicate that the programme has ended. The  
porthole door may be opened immediately. If the  
START/PAUSE button flashes, press the button  
to end the cycle. open the door, unload the  
laundry and switch off the machine.  
pressed again the maximum values are restored.  
! Exception: if the “WHITES” programme is  
selected, the temperature can be increased up  
to a value of 90°C.  
Setting a delayed start.  
! If you wish to cancel a cycle that has already  
button. The cycle will  
To set a delayed start for the selected  
programme, press the button repeatedly until  
the desired delay time is displayed (this may be  
between 1 hour and 24 hours).  
To disable the function press the button until the  
text is displayed.  
N.B.: Once the button START/PAUSE has been  
begun, press and hold the  
be stopped and the machine will switch off.  
BAG FOR QUILTS, CURTAINS AND DELICATE  
G A R M E N T S  
Hotpoint has made it easier for you to wash even  
the most valuable and delicate garments in  
complete confidence thanks to the special bag  
which protects the laundry (this is supplied with the  
machine).  
pressed, the delay time may only be decreased.  
We recommend that the bag is used every time you  
wash quilts and padded items with an outer layer  
made using synthetic material.  
8
 
Programmes and options  
Table of Programmes  
GB  
Maximum load  
(kg))  
Max.  
spin  
speed  
(r.p.m.)  
Detergent  
Max.  
temp.  
(°C)  
Icon Programme description  
Cycle duration  
Using  
Normal Mini  
Load  
Fabric  
softener  
Washing  
EVERYDAY programmes  
WHITES: for white cottons heavily soiled.  
90°  
1400  
1400  
l
l
9
4
WHITES: for white cottons of normal soiling.  
60° (1)  
9
9
9
4
4
4
4
2
l
l
l
l
l
l
l
l
WHITES: for white and coloured cottons of normal soiling.  
40° (2) 1400  
COLOUREDS: for coloured and delicate cottons lightly soiled. 40° (3) 1400  
SYNTHETICS 40°C: colour resistant synthetics lightly soiled.  
40°  
800  
FAST WASH: for mixed garments refreshes lightly soiled  
garments quickly (not recommended for wool, silk or clothes  
that should be washed by hand).  
30°  
800  
3.5  
1.5  
l
l
HEAVY DUTY programmes  
WHITES & PREWASH: for white cottons with stubborn  
stains. (Add detergent to the relevant compartment).  
90°  
60°  
1400  
800  
9
4
4
2
l
l
l
l
SYNTHETICS 60°C: for colour resistant synthetics heavily soiled.  
Special programmes  
SHIRTS: washes carefully lightly soiled shirts.  
SILK: washes silk garments, curtains and lingerie  
WOOL: washes wool, cashmere, etc.  
DUVETS: washes garments filled with goose down.  
BED & BATH: washes bathroom laundry and bedlinen.  
Rinse and Spin programmes  
Cotton Rinse  
40°  
30°  
40°  
30°  
60°  
600  
no spin  
600  
2
2
2
3
9
1
1
l
l
l
l
l
l
l
l
l
l
1
1200  
1400  
1, 5  
4
-
-
-
-
-
1400  
800  
-
-
-
-
-
9
4
9
4
9
4
2
4
2
4
l
l
-
Delicate Rinse  
Fast Spin  
1400  
800  
Slow Spin  
-
Pumpout  
no spin  
-
NoteforTest Institutes:  
(1)ProgrammeinaccordancewithEN60456testprogramme.  
The information contained in the table is purely indicative.  
(2) Cotton 40° Long Programme: select "Whites" programme on the dial and reduce temperature to 40°.  
(3)Cotton40°ShortProgramme:select"Coloureds"programmeonthedial.  
Wash options  
Extra Rinse  
This programme increases the efficiency of the rinse  
phase and ensures that a greater amount of detergent is  
removed. It is particularly recommended for skin types  
that are sensitive to detergents. We recommend this  
programme is used when the washing machine is full or  
when a large amount of detergent has been used.  
Time Saver  
Reduces the duration of the wash cycle, while making it  
possible to save water and electricity.  
! It is not compatible with the "Mini Load" option and  
may not be enabled for the Fast Wash, Silk, Wool and  
Rinse & Spin programmes.  
! This option is not compatible with the “Fast Wash”,  
“Fast Spin, “Slow Spin” and “Pumpout” programmes.  
Reduced Creases  
If this option is selected, the wash and spin phases will be  
adjusted accordingly so that fabric creasing is reduced. At  
the end of the cycle the drum of the washing machine will  
spin slowly; the “Reduced Creases” and START/PAUSE  
indicator lights will flash. To end the cycle, press the  
START/PAUSE button or the “Reduced Creases” button.  
When using the Silk programme, the machine will end the  
cycle while the laundry is soaking and the “Reduced  
Creases” indicator light will flash. To drain the water so that  
the laundry can be removed, press the START/PAUSE  
button or the “Reduced Creases” button.  
Mini Load  
This function should be used when the amount of laundry  
is half, or less than half, of the maximum recommended  
load (see Table of Programmes).  
! This option is not compatible with "Time Saver" option  
and may not be enabled for the “Fast Spin, Slow Spin”  
and “Pumpoutprogrammes.  
! This option is not compatible with the “Wool, Fast Spin,  
“Slow Spin” and “Pumpout” programmes.  
9
 
Detergents and laundry  
Detergent  
Duvets: to wash double or single duvets (the weight  
of which should not exceed 3 kg), cushions or clothes  
padded with goose down such as puffa jackets, use  
the special "Duvets" programme. We recommend  
that duvets are placed in the drum with their edges  
folded inwards (see figure) and that no more than ¾  
of the total volume of the drum is used.  
GB  
The type and quantity of detergent used depends on  
the type of fabric (cotton, wool, silk...), its colour, the  
temperature of the wash, the level of soiling and the  
hardness of the water in the area.  
Measuring out the detergent carefully will avoid  
accidental spills and help to protect the environment:  
although they may be biodegradable, detergents  
contain elements that alter the balance of nature.  
To achieve the best results, we recommend that a  
liquid detergent is used in conjunction with the  
detergent dispenser drawer.  
! Do not use detergents when washing garments by  
hand, because they create too much foam.  
The detergent must be measured out into the relevant  
compartment, or into the detergent dosing ball which will be  
placed directly into the drum of the machine. In this case the  
Cotton cycle with pre-wash phase may not be selected.  
Preparing the laundry  
! Unfold all items of laundry before placing them in  
the machine.  
Quilts: to wash quilts with a synthetic outer layer, use  
the bag provided and set the programme to "Duvets".  
Bathroom laundry and bedlinen: this washing  
machine can be used to wash any domestic laundry  
in a single cycle called “Bed & Bath” that optimises  
the use of fabric softener while saving both time  
and electricity. We recommend that you use a  
powder detergent.  
Divide the laundry according to type of material (the  
symbol on the garment label) and colour, making sure  
that whites are separated from coloured garments.  
Empty all pockets and check for loose buttons.  
Do not exceed the values indicated in the “Table  
of Programmes”, which refer to the weight of the  
laundry items when they are dry.  
Stubborn stains: stubborn stains should be  
treated with solid soap before the garment is washed  
(use the Cotton programme with pre-wash phase).  
How much does your laundry weigh?  
1 sheet  
400 - 500 g  
150 - 200 g  
400 - 500 g  
900 - 1200 g  
150 - 250 g  
400 - 500 g  
150 - 200 g  
1 pillowcase  
1 tablecloth  
1 bathrobe  
1 towel  
Load-balancing system  
Before every spin cycle, to avoid excessive vibrations  
and to distribute the load in a uniform manner, the  
drum rotates continuously at a speed which is slightly  
faster than the normal washing speed. If, after several  
attempts, the load is still not evenly distributed, the  
machine spins at a lower speed than the set frequency.  
If the load is excessively unbalanced, the washing  
machine continues at distribution speed only instead  
of the full spin speed.  
1 pair of jeans  
1 shirt  
Washing advice  
Shirts: use a suitable programme to wash shirts made  
from different fabrics and in different colours. This will  
guarantee that these garments are looked after properly.  
Silk: use the relevant programme designed for all  
silk garments. We recommend the use of a special  
detergent for delicate garments.  
In order to achieve better load distribution and  
balance, we recommend that large and small garments  
are mixed when placing the laundry in the machine.  
Curtains: these should be folded and placed inside  
the bag provided. Use the "Silk" programme.  
Wool: Hotpoint is the only washing machine to have  
obtained the prestigious Woolmark Platinum Care  
mark of recognition (M.0508) from The Woolmark  
Company, which certifies the machine washing of all  
woollen garments, even those whose label states  
“hand wash only”  
(max. 2 kg). The “Wool”  
programme therefore offers you complete peace of  
mind when washing all woollen garments, with great  
performance guaranteed every time.  
1 0  
 
Precautions and tips  
! This machine was designed and manufactured in  
compliance with cuurent international safety  
standards. The following advice is provided for  
safety reasons and should be read carefully.  
Opening the door manually  
GB  
If it is not possible to open the porthole door due to  
a powercut and you wish to hang out the laundry,  
proceed as follows:  
General safety  
1. Remove the plug from  
the electricity socket;  
2. Make sure that the  
water level inside the  
This appliance was designed for domestic use  
inside the home and is not intended for  
commercial or industrial use.  
The washing machine must be used by adults only,  
in accordance with the instructions provided in  
this booklet.  
machine is lower than  
the door opening; if this  
is not the case remove  
excess water using the  
water outlet hose,  
Do not touch the machine when barefoot or with  
wet or damp hands or feet.  
When unplugging the appliance, always pull the  
plug from the mains socket; do not pull on the  
cable.  
collecting it in a bucket  
as shown in the figure;  
Do not touch the drained water as it may reach  
extremely high temperatures.  
3. Remove the covering  
panel on the front of the  
washing machine using a  
screwdriver (see figure);  
Never force the porthole door: doing so may  
damage the safety lock mechanism designed to  
prevent the door being opened accidentally.  
If the appliance breaks down, under no  
circumatances must you attempt to carry out  
the repairs yourself.  
Keep children well away from the machine while it  
is in operation.  
If the machine must be moved, work in a group of two  
or three people and handle it very carefully. Never  
attempt to move the appliance without the help of  
another person, because it is extremely heavy.  
Make sure that the drum is empty before loading  
laundry into the appliance.  
4. Using the tab shown in  
the figure, pull outwards  
until the plastic brace  
comes away; pull it  
downwards until you  
hear a “click”, which  
indicates that the door  
is unlocked;  
Disposal  
When disposing of the packaging material: observe  
local legislation so that the packaging may be reused.  
The European Directive 2002/96/EC relating to  
Waste Electrical and Electronic Equipment  
states that household appliances should not be  
disposed of using the normal solid urban waste  
cycle. Exhausted appliances should be collected  
separately in order to optimise the cost of re-  
using and recycling the materials inside the  
machine, while preventing potential damage to  
the atmosphere and to public health. The  
crossed-out dustbin is marked on all products to  
remind the owner of their obligations regarding  
separated waste collection.  
5. Open the door; if this  
is still not possible,  
repeat the process;  
For more information relating to the correct  
disposal of household appliances, owners should  
contact their local authorities or appliance  
dealer.  
6. Replace the kick strip, making sure that the  
hooks are positioned in the right slots before  
pushing the panel towards the machine.  
1 1  
 
Care and maintenance  
To access the pre-chamber:  
Turning off the water and electricity  
supplies  
GB  
1. Remove the kick strip  
on the front of the  
machine using a  
Turn off the water tap after every wash. This  
limits wear and tear on the machine’s water  
supply and prevents leaks.  
screwdriver (see figure);  
Disconnect the appliance from the electricity  
supply before cleaning it and before performing  
any maintenance work on it.  
Cleaning the machine  
2. Position a container  
collecting the drained  
water (approximately 1.5 l)  
correctly (see figure);  
3. Unscrew the cover,  
turning it in an  
The exterior of the appliance and all rubber parts  
may be cleaned using a cloth soaked in warm soapy  
water. Do not use solvents or abrasive products.  
anticlockwise direction  
(see figure);  
Cleaning the detergent dispenser  
drawer  
To remove the drawer,  
press the lever (1) and  
pull it outwards (2) (see  
figure).  
4. Clean the inside thoroughly;  
5. Screw the cover back on;  
Wash the drawer under  
running water; this  
should be done regularly.  
6. Replace the kick strip, making sure that the  
hooks are positioned in the right slots before  
pushing the panel towards the machine.  
Checking the water inlet hose  
Drum maintenance  
Check the water inlet hose at least once a year. If  
there are any cracks, replace it immediately: the  
high water pressure used by the wash cycles could  
cause a cracked hose to split open.  
Always leave the porthole door ajar to prevent  
unpleasant odours from forming.  
Cleaning the pump  
The washing machine is fitted with a self-cleaning  
pump which does not require regular maintenance.  
However, it may be that small objects (coins,  
buttons, etc.) fall into the pre-chamber that  
protects the pump (the pump is located in the lower  
part of this pre-chamber).  
! Make sure that the wash cycle has finished and  
remove the plug from the socket.  
1 2  
 
Troubleshooting  
From time to time your machine may not operate as it should. Before calling for Assistance (see “Assistance”),  
make sure that the problem cannot be resolved easily using the following list.  
GB  
Malfunction:  
Possible causes / Solutions:  
The washing machine  
will not switch on.  
The plug has not been inserted into the electrical socket, or it has not  
been inserted far enough to make contact.  
There is no power in the house.  
The wash cycle  
does not begin.  
The porthole door has not been shut properly.  
The START/PAUSE button has not been pressed.  
The water tap has not been turned on.  
The washing machines fails to The water inlet hose is not connected to the tap.  
fill with water.  
The hose is kinked.  
The water tap has not been turned on.  
There is no water in the house.  
The water pressure is insufficient.  
The START/PAUSE button has not been pressed.  
The machine continuously fills  
and drains water.  
The end of the outlet hose has not been fitted at a height between 65  
and 100 cm from the floor (see “Installation”).  
The free end of the hose is underwater (see “Installation”).  
If If the dwelling is on one of the upper floors of a building, there may  
be problems relating to water drainage, causing the washing machine  
to load and drain water continuously. Special anti-draining valves are  
available in shops and help to avoid this inconvenience.  
The water drainage systemis not fitted with a breather pipe.  
The machine does not drain  
or spin.  
The programme does not include a draining phase: some programmes  
require manual draining (see “Programmes and options”).  
The “Reduced Creases” option is enabled: to complete the programme,  
press the START/PAUSE button (see “Programmes and options”).  
The outlet hose is bent (see “Installation”).  
The drainage duct is clogged.  
The washing machine vibrates  
too much during the spin cycle.  
The drum was not unlocked properly when the appliance was installed  
(see “Installation”).  
The washing machine is not level (see “Installation”).  
The washing machine is trapped between cabinets and a wall (see “Installation”).  
The load is not balanced properly (see “Description of the machine”).  
The washing machine leaks.  
The water inlet hose is not screwed on to the tap correctly (see “Installation”).  
The detergent dispenser drawer is blocked (for instructions on how to  
clean it, see “Care and maintenance”).  
The outlet hose has not been secured properly (see “Installation”).  
The icons corresponding to  
the “Phase in progress” flash  
rapidly at the same time as  
the ON/OFF indicator light.  
Switch off the machine and unplug the appliance; wait for  
approximately 1 minute then switch it on again.  
If the problem persists, contact Assistance.  
There is too much foam.  
The detergent is not designed for machine washing (the packaging  
should state that the product is “for washing by machine”, “for  
washing by hand or machine” or similar).  
Too much detergent was used.  
The washing machine door  
remains locked.  
Follow the manual unlocking procedure (see “Precautions and tips”).  
! If the problem persists after the above checks have been carried out,  
shut off the water tap, switch off the machine and contact Assistance.  
1 3  
 
Assistance  
Guarantee  
12 Months Parts and Labour Guarantee  
GB  
Your appliance has the benefit of our manufacturer’s guarantee, which covers the cost of  
breakdown repairs for twelve months from the date of purchase.  
This gives you the reassurance that if, within that time, your appliance is proven to be defective  
because of either workmanship or materials, we will, at our discretion, either repair or replace the  
appliance at no cost to you.  
This guarantee is subject to the following conditions:  
-
The appliance has been installed and operated correctly and in accordance with our  
operating and maintenance instructions.  
-
-
-
The appliance is used only on the electricity or gas supply printed on the rating plate.  
The appliance has been used for normal domestic purposes only.  
The appliance has not been altered, serviced, maintained, dismantled, or otherwise  
interfered with by any person not authorised by us.  
-
-
-
Any repair work must be undertaken by us or our appointed agent.  
Any parts removed during repair work or any appliance that is replaced become our property.  
The appliance is used in the United Kingdom or Republic of Ireland.  
The guarantee does not cover:  
-
Damage resulting from transportation, improper use, neglect or interference or as a result  
of improper installation.  
-
-
Replacement of any consumable item or accessory . These include but are not limited to: plugs,  
cables, batteries, light bulbs, fluorescent tubes and starters, covers and filters.  
Replacement of any removable parts made of glass or plastic.  
THIS GUARANTEE WILL NOT APPLY IF THE APPLIANCE HAS BEEN USED IN COMMERCIAL  
OR NON-DOMESTIC PREMISES.  
5 Year Parts Guarantee  
Hotpoint also offers you a free 5 year parts guarantee. This additional guarantee is conditional on  
you registering your appliance with us and the parts being fitted by one of our authorised engineers.  
There will be a charge for our engineer's time. To activate the extra parts warranty on your  
appliance, simply call our registration line on 0870 6092094 (ROI 01 230 0800).  
Extended Guarantees  
We offer a selection of repair protection plans that enable you to fully cover yourself against the expense  
of repair bills for the life of your policy. To find the ideal plan for you please call our advice line on  
08709 088 088 (ROI 01 230 0233).  
Free Helpdesk Service  
We have a dedicated team who can provide free advice and assistance with your appliance if you  
experience any technical difficulties within the first 90 days of ownership. Simply call our Hotpoint  
Service Hotline on 08709 066 066 (ROI 0818 313 413) for telephone assistance, or, where  
necessary, to arrange for an engineer to call. If we cannot resolve the technical problem we will  
replace your machine or, if you prefer, give you your money back.  
1 4  
 
After Sales Service  
No one is better placed to care for your Hotpoint appliance during the course of its  
working life than us - the manufacturer.  
GB  
Essential Contact Information  
Hotpoint Service  
We are the largest service team in Europe offering you access to 400 skilled telephone advisors and  
1100 fully qualified engineers on call to ensure you receive fast, reliable, local service.  
UK: 08709 066 066  
Republic of Ireland: 0818 313 413  
Please note: Our advisors will require the following information:  
Model number:  
Serial number:  
Parts and Accessories  
We supply a full range of genuine replacement parts as well as accessory products that protect and  
hygienically clean your appliance to keep it looking good and functioning efficiently throughout its life.  
UK: 08709 077 077  
Republic of Ireland: 0818 313 413  
Appliance Registration  
We want to give you additional benefits of Hotpoint ownership. To activate your free 5 year parts  
guarantee you must register your appliance with us.  
UK: 0870 6092094  
Republic of Ireland: 01 230 0800  
Indesit Company UK Ltd. Morley Way, Peterborough, PE2 9JB  
Indesit Company Unit 49 Airways Industrial Estate,Dublin 17  
Recycling & Disposal Information  
As part of Hotpoint's continued commitment to helping the environment, Hotpoint reserves the right  
to use quality, recycled components to keep down customer costs and minimise material wastage.  
Please dispose of packaging and old appliances carefully. To minimise the risk of injury to children,  
remove the door, plug and cut the mains cable off flush with the appliance. Dispose of these parts  
separately to ensure that the appliance can no longer be plugged into a mains socket, and the door  
cannot be locked shut.  
1 5  
 
195068511.01  
02/2008  
-
Xerox Business Services  
GB  
1 6  
 

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