Hotpoint Washer WMF 760 P G A K User Manual

Instructions for use  
WASHING MACHINE  
Contents  
GB  
Installation, 2-3-4-5  
Unpacking and levelling  
GB  
Connecting the electricity and water supplies  
The first wash cycle  
English, 1  
Technical data  
Description of the washing machine and  
starting a wash cycle, 6-7  
Control panel  
Indicator lights  
Starting a wash cycle  
Wash cycles, 8  
Table of wash cycles  
Personalisation, 9  
Setting the temperature  
Setting the spin speed  
Functions  
WMF 760 P/G/A/K  
Detergents and laundry, 10  
Detergent dispenser drawer  
Preparing the laundry  
Garments requiring special care  
Load balancing system  
Precautions and tips, 11  
General safety  
Disposal  
Opening the porthole door manually  
Care and maintenance, 12  
Cutting off the water or electricity supply  
Cleaning the washing machine  
Cleaning the detergent dispenser drawer  
Caring for the door and drum of your appliance  
Cleaning the pump  
Checking the water inlet hose  
Troubleshooting, 13-14  
Assistance, 15-16  
1
 
Connecting the drain hose  
thesupplyvoltageisincludedwithinthevaluesindicated  
GB  
on the Technical details table (see page 5);  
Connect the drain hose,  
without bending it, to a  
draining duct or a wall  
drain situated between 65  
and 100 cm from the floor;  
the socket is compatible with the washing machine’s  
plug. If this is not the case, replace the socket or the  
plug.  
65 - 100 cm  
Your appliance is now supplied with a 13 amp fused plug  
it can be plugged into a 13 amp socket for immediate  
use. Before using the appliance please read the instruc-  
tions below.  
WARNING - THIS APPLIANCE MUST BE EARTHED.  
THE FOLLOWING OPERATIONS SHOULD BE CARRIED  
OUT BY A QUALIFIED ELECTRICIAN.  
The drain hose may be  
connected to an under-sink  
trap. Before connecting  
the drain hose from the  
machine ensure that any  
blanks or removable ends  
have been taken off the  
spigot.  
Replacing the fuse:  
When replacing a faulty fuse, a 13 amp ASTA approved  
fuse to BS 1362 should always be used, and the fuse  
cover re-fitted. If the fuse cover is lost, the plug must  
not be used until a replacement is obtained.  
Replacement fuse covers:  
Where it connects to  
the waste water pipe  
cut end off spigot or  
remove the blanking cap  
If a replacement fuse cover is fitted, it must be of the  
correct colour as indicated by the coloured marking or  
the colour that is embossed in words on the base of the  
plug. Replacements can be obtained directly from your  
nearest Service Depot.  
If it is place over the edge  
of a basin or sink be sure  
the free end of the hose  
should not be underwater.  
Removing the plug:  
If your appliance has a non-rewireable moulded plug and  
you should wish to re-route the mains cable through  
partitions, units etc., please ensure that either:  
the plug is replaced by a fused 13 ampere re-wearable  
plug bearing the BSI mark of approval.  
or:  
! We advise against the use of hose extensions; in case  
of absolute need, the extension must have the same  
diameter as the original hose and must not exceed 150  
cm in length.  
the mains cable is wired directly into a 13 amp cable  
outlet, controlled by a switch, (in compliance with BS  
5733) which is accessible without moving the appliance.  
Ensure that if the drain hose is pushed into a standpipe,  
that the end does not go down more than 15cms (6 in-  
ches). If the hose is pushed down too far, this may cause  
the machine to self -syphon ie. continuously empty as it  
is filling.  
Disposing of the plug:  
Ensure that before disposing of the plug itself, you  
make the pins unusable so that it cannot be accidentally  
inserted into a socket.  
Instructions for connecting cable to an alternative plug:  
Important: the wires in the mains lead are coloured in  
accordance with the following code:  
Electric connection  
Before plugging the appliance into the mains socket,  
make sure that:  
Green & Yellow  
Blue  
Earth  
Neutral  
Live  
Brown  
the socket is earthed and in compliance with the  
applicable law;  
the socket is able to sustain the appliance’s maximum  
power load indicated in the Technical details table  
(see page 5);  
3
 
As the colours of the wires in the lead may not corre-  
spond with the coloured markings identifying the termi-  
nals in your plug, proceed as follows:  
Connect Green & Yellow wire to terminal marked E or  
or coloured Green or Green & Yellow.  
The first wash cycle  
GB  
Once the appliance has been installed, and before you  
use it for the first time, run a wash cycle with detergent  
and no laundry, using the wash cycle 1.  
Connect Brown wire to terminal marked L or coloured  
Red.  
Connect Blue wire to terminal marked N or coloured  
Black.  
If a 13 amp plug (BS 1363) is used it must be fitted with  
a 13 amp fuse, either in the plug or adaptor or at the  
distribution board.  
If you are in any doubt about the electrical supply to  
your machine, consult a qualified electrician before use.  
How to connect an alternative plug:  
The wires in this mains lead are coloured in accordance  
with the following code:  
BLUE  
BROWN  
NEUTRAL (N)  
LIVE (L)  
GREEN & YELLOW  
EARTH (E)  
GREEN &  
YELLOW  
13 ampere fuse  
BROWN  
BLUE  
CROSS-BAR  
CORD GRIP  
Disposing of the appliance:  
When disposing of the appliance please remove the plug  
by cutting the mains cable as close as possible to the plug  
body and dispose of it as described above.  
! The washing machine should not be installed in an out-  
door environment, not even when the area is sheltered,  
because it may be very dangerous to leave it exposed to  
rain and thunderstorms.  
! When the washing machine is installed, the mains so-  
cket must be within easy reach.  
! Do not use extensions or multiple sockets.  
! The power supply cable must never be bent or dange-  
rously compressed.  
! The power supply cable must only be replaced by an au-  
thorised serviceman.  
Warning! The company denies all liability if and when  
these norms are not respected.  
4
 
GB  
Technical data  
Model  
WMF 760 P/G/A/K  
width 59.5 cm  
height 85 cm  
depth 53,5 cm  
Dimensions  
Capacity  
from 1 to 7 kg  
Electrical  
please refer to the technical data plate  
fixed to the machine  
connections  
maximum pressure 1 MPa (10 bar)  
Water connections minimum pressure 0.05 MPa (0.5 bar)  
drum capacity 52 litres  
Spin speed  
up to 1600 rotations per minute  
Energy rated  
programmes  
according to  
regulation  
programme 1; temperature 60°C;  
using a load of 7 kg.  
EN 60456  
This appliance conforms to the following  
EC Directives:  
- 2004/108/EC (Electromagnetic  
Compatibility)  
- 2006/95/EC (Low Voltage)  
- 2002/96/EC  
5
 
Description of the washing machine  
and starting a wash cycle  
Control panel  
WASH CYCLE PROGRESS  
GB  
indicator lights  
DISPLAY  
DOOR  
LOCKED  
indicator light  
ON/OFF  
button with indicator  
light  
TEMPERATURE  
button  
START/PAUSE  
button with  
SPIN SPEED  
FUNCTION  
buttons with  
indicator lights  
Detergent dispenser drawer  
indicator light  
button  
WASH CYCLE knob  
CHILD LOCK  
button with indicator light  
WASH CYCLE PROGRESS indicator lights: used to mo-  
nitor the progress of the wash cycle.  
The illuminated indicator light shows which phase is in  
progress.  
Detergent dispenser drawer: used to dispense de-  
tergents and washing additives (see “Detergents and  
laundry”).  
ON/OFF button with indicator light: switches the machi-  
ne on and off.  
DOOR LOCKED indicator light: indicates whether the  
door may be opened or not (see next page).  
If the indicator light is illuminated, this indicates that  
the machine is switched on.  
START/PAUSE button with indicator light: starts or  
temporarily interrupts the wash cycles.  
WASH CYCLE knob: programmes the wash cycles. During  
N.B. To pause the wash cycle in progress, press this  
button; the corresponding indicator light will flash  
orange, while the indicator light for the current wash  
cycle phase will remain lit in a fixed manner. If the DOOR  
the wash cycle, the knob does not move.  
SPIN SPEED button: sets the spin speed or exclude the  
spin cycle completely (see “Personalisation”).  
LOCKED  
indicator light is switched off, the door may  
be opened.  
TEMPERATURE button: sets the temperature or the  
To start the wash cycle from the point at which it was  
interrupted, press this button again.  
cold wash cycle (see “Personalisation”).  
DISPLAY: indicates the time remaining for the selected  
wash cycle and, if a delayed start has been programmed,  
the time remaining until the start of the wash cycle.  
Standby mode  
This washing machine, in compliance with new energy  
saving regulations, is fitted with an automatic standby  
system which is enabled after about 30 minutes if no  
activity is detected. Press the ON-OFF button briefly  
and wait for the machine to start up again.  
CHILD LOCK button with indicator light: activates or  
deactivates the control panel lock.  
FUNCTION buttons with indicator light: used to select the  
available functions. The indicator light corresponding to  
the selected function will remain lit.  
6
 
Temperature indicator light  
When a temperature value is selected, the correspon-  
ding indicator light will illuminate.  
Indicator lights  
GB  
The indicator lights provide important information.  
This is what they can tell you:  
Wash cycle phase indicator lights  
As the WASH CYCLE knob is rotated, the indicator lights  
illuminate, indicating the stages which will be performed by  
the machine in accordance with the selected wash cycle.  
Spin indicator light  
When a spin value is selected, the corresponding indica-  
tor light will illuminate.  
Once the desired wash cycle has been selected and has  
begun, the indicator lights switch on one by one to indi-  
cate which phase of the cycle is currently in progress.  
Wash  
Rinse  
Child lock indicator light  
To activate the control panel lock, press and hold the  
button for approximately 2 seconds. When the indicator  
light is illuminated, the control panel is locked. This  
means it is possible to prevent wash cycles from being  
modified accidentally, especially where there are children  
in the home.  
Spin  
Pump out  
End of wash cycle  
Function buttons and corresponding indicator lights  
When a function is selected, the corresponding indicator  
light will illuminate.  
If the selected function is not compatible with the pro-  
grammed wash cycle, the corresponding indicator light  
will flash, a sound signal will be emitted and the function  
will not be activated.  
If a function which is incompatible with another function  
selected previously, only the most recent selection will  
remain active.  
To deactivate the control panel lock, press and hold the  
button for approximately 2 seconds.  
Door locked indicator light  
If this indicator light is on, the appliance door is locked to  
prevent it from being opened accidentally; to avoid any  
damage, wait for the indicator light to switch off before you  
open the appliance door.  
N.B. If the DELAY START function is activated, the door  
cannot be opened; pause the machine by pressing the  
START/PAUSE button if you wish to open it.  
! If the START/PAUSE indicator light (orange) flashes rapidly  
at the same time as the function indicator light, this indica-  
tes a problem has occurred (see “Troubleshooting”).  
Starting a wash cycle  
1. Switch the washing machine on by pressing the ON/OFF button. All the indicator lights will turn on for a few seconds,  
then only the indicator lights relative to the selected programme settings will remain lit and the START/PAUSE indica-  
tor light will flash.  
2. Load the laundry and close the door.  
3. Set the WASH CYCLE knob to the desired programme.  
4. Set the washing temperature (see “Personalisation”).  
5. Set the spin speed (see “Personalisation”).  
6. Measure out the detergent and washing additives (see “Detergents and laundry”).  
7. Select the desired functions.  
8. Start the wash cycle by pressing the START/PAUSE button and the corresponding indicator light will remain lit in a  
fixed manner, in green.  
To cancel the set wash cycle, pause the machine by pressing the START/PAUSE button and select a new cycle.  
9. At the end of the wash cycle the  
indicator light will switch on. The DOOR LOCKED indicator light will switch off,  
indicating that the door may be opened. Take out your laundry and leave the appliance door ajar to make sure the drum  
dries completely. Switch the washing machine off by pressing the ON/OFF button.  
7
 
Wash cycles  
Table of wash cycles  
GB  
Max.  
load  
(kg)  
Max.  
load  
(kg)  
Detergents  
Max.  
temp. speed  
(°C)  
Max.  
Description of the wash cycle  
Essentials cycles  
Cycle duration  
(rpm)  
Fabric  
Mini  
load  
Wash  
Normal  
softener  
1
1
1
2
3
4
Cottons: extremely soiled whites.  
90°  
60°  
40°  
60°  
40°  
50°  
1600  
1600  
1600  
1600  
1600  
800  
7
7
7
7
7
3
3
3
Cottons (1): heavily soiled whites.  
Cottons (2): lightly soiled whites and delicate colours.  
Cottons: heavily soiled whites and resistant colours.  
Coloureds (3): lightly soiled whites and delicate colours.  
Synthetics: heavily soiled resistant colours.  
3
3
3
1.5  
Fastwash 60': to refresh lightly soiled garments quickly (not suita-  
ble for wool, silk and clothes which require washing by hand).  
5
60°  
1600  
3
-
Special cycles  
6
7
8
9
Baby cycle: heavily soiled delicate colours.  
Shirts  
40°  
40°  
30°  
40°  
30°  
800  
600  
600  
600  
0
2
2
1
1
1
1
1
Lingerie cycle  
1
Wool: for wool, cashmere, etc.  
1.5  
1
10 Silk: for garments in silk and viscose, lingerie.  
Eco cycle  
Cold  
Water  
11 Cottons  
1600  
800  
7
3
3
-
-
-
Cold  
Water  
12 Synthetics  
Cold  
Water  
13 Fast Wash  
800  
Partials wash cycles  
A
B
C
Rinse  
-
-
-
1600  
1600  
0
-
-
-
-
7
7
7
3
-
Spin  
Pump out  
-
-
The length of cycle shown on the display or in this booklet is an estimation only and is calculated assuming standard working conditions. The actual duration  
can vary according to factors such as water temperature and pressure, the amount of detergent used, the amount and type of load inserted, load balancing  
and any wash options selected.  
For all Test Institutes:  
1) Test wash cycle in compliance with regulation EN 60456: set wash cycle 1 with a temperature of 60°C.  
2) Long wash cycle for cottons: set wash cycle 1 with a temperature of 40°C.  
3) Short wash cycle for cottons: set wash cycle 3 with a temperature of 40°C.  
Eco Wash cycles  
The Eco Cycles assure energy saving by eliminating the need of heating water and it’s an advantage both to your ener-  
gy bill and the environment!  
These innovative Eco programmes (Cotton, Synthetics and Fast Wash) are available for various fabrics and diffe-  
rent quantity of garment; they have been designed to guarantee a high cleaning action even at low temperature  
and can be used for lightly to medium soiled loads.  
Eco Cycles give the best results thanks to an intensified wash action, water optimization and are carried out in  
the same average time of a standard cycle.  
For the best washing results with Eco programmes we recommend the usage of a liquid detergent.  
8
 
Personalisation  
Setting the temperature  
GB  
By pressing the TEMPERATURE button to set the wash temperature (see Table of wash cycles).  
The temperature may be lowered, or even set to a cold wash ( ).  
The washing machine will automatically prevent you from selecting a temperature which is higher than the maximum  
value set for each wash cycle.  
Setting the spin speed  
By pressing the SPIN SPEED button to set the spin speed for the selected wash cycle.  
The maximum spin speeds available for each wash cycle are as follows:  
Wash cycles  
Cottons  
Synthetics  
Wool  
Maximum spin speed  
1600 rpm  
800 rpm  
600 rpm  
Silk  
drain only  
The spin speed may be lowered, or the spin cycle can be excluded altogether by selecting the symbol  
.
The washing machine will automatically prevent you from selecting a spin speed which is higher than the maximum speed  
set for each wash cycle.  
Functions  
The various wash functions available with this washing machine will help to achieve the desired results, every time.  
To activate the functions:  
1. Press the button corresponding to the desired function;  
2. the function is enabled when the corresponding indicator light is illuminated.  
Note: If the indicator light flashes rapidly, this signals that this particular function may not be selected in conjunction  
with the selected wash cycle.  
Delay start  
To set a delayed start for the selected wash cycle, press the button repeatedly until the desired delay time is displayed  
(this may be between 1 hour and 24 hours).  
To disable the function press the button until the text  
is displayed.  
N.B. Once you have pressed the START/PAUSE button, the delay time may only be decreased if you wish to modify it.  
! This option is enabled with all programmes.  
Mini load  
This function is recommended for when the load of laundry is equal to half, or less than half, of the maximum recom-  
mended load (see Table of wash cycles).  
! This function may not be used in conjunction with wash cycles 5, 11, 12, 13, B, C.  
Reduced creases  
By selecting this function, the wash and spin cycles will be modified in order to reduce the formation of creases. At  
the end of the cycle the washing machine will perform slow rotations of the drum; the REDUCED CREASES and START/  
PAUSE indicator lights will flash (orange) and the  
phase will remain lit in a fixed manner. To end the cycle, press the  
START/PAUSE button or the REDUCED CREASES button.  
For the Silk (10) and Lingerie (8) wash cycles, the machine will end the cycle while the laundry is soaking, the REDUCED  
CREASES and START/PAUSE indicator lights will flash (orange) and the RINSE phase will remain lit in a fixed manner.  
To drain the water so that the laundry may be removed, press the START/PAUSE button or the REDUCED CREASES  
button.  
! This function may not be used in conjunction with wash cycles 6, 9, 11, 12, 13, B, C.  
Super Wash  
Because a greater quantity of water is used in the initial phase of the cycle, and because of the increased cycle dura-  
tion, this function offers a high-performance wash.  
! This function may not be used in conjunction with wash cycles 5, 8, 9, 10, 11, 12, 13, A, B, C.  
9
 
Detergents and laundry  
Garments requiring special care  
Detergent dispenser drawer  
GB  
Baby cycle: this wash cycle 6 can be used to remove the  
soiling typically caused by babies, while ensuring that all  
detergent is removed from nappies in order to prevent  
the delicate skin of babies from suffering allergies.  
The cycle has been designed to reduce the amount  
of bacteria by using a greater quantity of water and  
optimising the effect of special disinfecting additives  
added to the detergent.  
At the end of the wash cycle, the machine will slowly  
rotate the drum to prevent the formation of creases;  
to end the cycle press the START/PAUSE button.  
Shirts: use special wash cycle 7 to wash shirts in various  
fabrics and colours.  
Good washing results also depend on the correct dose  
of detergent: adding too much detergent will not neces-  
sarily result in a more efficient wash, and may in fact a  
build up on the inside of your appliance and contribute  
to environmental pollution.  
! Do not use hand washing detergents because these  
create too much foam.  
Open the detergent di-  
spenser drawer and pour  
in the detergent or wa-  
shing additive, as follows.  
*
1
It guarantees maximum care is taken of the garments  
and minimises the formation of creases.  
2
Lingerie cycle: for undergarments of any colour, in any  
fabric. Use special wash cycle 8.  
Wool: Hotpoint is the only washing machine manufac-  
turer to have been awarded the prestigious Woolmark  
Platinum Care endorsement (M.0508) by the Woolmark  
Company, which means that all woollen garments may be  
washed in the washing machine, even those which state  
!Do not pour detergent into the middle compartment (*).  
Detergent should only be poured into the compartment 1.  
compartment 1: Detergent for the wash cycle (powder  
or liquid)  
For best results liquid detergent should be poured in  
the dispenser immediately before the start of the pro-  
gramme.  
“hand wash only”  
on the label. Wash cycle 9 therefo-  
re offers complete peace of mind when washing woollen  
garments in the washing machine (max. load 1,5 kg) and  
guarantees optimal performance.  
Silk: use special wash cycle 10 to wash all silk garments.  
We recommend the use of special detergent which has  
been designed to wash delicate clothes.  
compartment 2: Additives (fabric softeners, etc.)  
The fabric softener should not overflow the grid.  
Curtains: fold curtains and place them in a pillow case  
or mesh bag. Use wash cycle 10.  
Preparing the laundry  
Divide the laundry according to:  
- the type of fabric/the symbol on the label  
- the colours: separate coloured garments from whi-  
tes.  
Empty all garment pockets and check the buttons.  
Do not exceed the listed values, which refer to the  
weight of the laundry when dry:  
Durable fabrics: max. 7 kg  
Synthetic fabrics: max. 3 kg  
Delicate fabrics: max. 2 kg  
Wool: max. 1,5 kg  
Silk: max. 1 kg  
Load balancing system  
Before every spin cycle, to avoid excessive vibrations  
and to distribute the load in a uniform manner, the drum  
rotates continuously at a speed which is slightly greater  
than the washing rotation speed. If, after several at-  
tempts, the load is not balanced correctly, the machine  
spins at a reduced spin speed. If the load is excessively  
unbalanced, the washing machine performs the distribu-  
tion process instead of spinning. To encourage improved  
load distribution and balance, we recommend small and  
large garments are mixed in the load.  
How much does your laundry weigh?  
1 sheet 400-500 g  
1 pillow case 150-200 g  
1 tablecloth 400-500 g  
1 bathrobe 900-1200 g  
1 towel 150-250 g  
10  
 
Precautions and tips  
Consumers should contact their local authority or  
retailer for information concerning the correct  
disposal of their old appliance.  
! This washing machine was designed and constructed  
in accordance with international safety regulations. The  
following information is provided for safety reasons and  
must therefore be read carefully.  
GB  
Opening the porthole door manually  
General safety  
In the event that it is not possible to open the porthole  
door due to a powercut, and if you wish to remove the  
laundry, proceed as follows:  
This appliance was designed for domestic use only.  
This appliance is not intended for use by persons (inclu-  
ding children) with reduced physical, sensory or mental  
capabilities, or lack of experience and knowledge, unless  
they have been given supervision or instruction concer-  
ning use of the appliance by a person responsible for  
their safety. Children should be supervised to ensure  
that they do not play with the appliance.  
1. remove the plug from the  
electrical socket.  
2. make sure the water level  
inside the machine is lower  
than the door opening; if it  
is not, remove excess water  
using the drain hose, collec-  
ting it in a bucket as indica-  
ted in the figure.  
Do not touch the machine when barefoot or with wet  
or damp hands or feet.  
Do not pull on the power supply cable when unplugging  
the appliance from the electricity socket. Hold the  
plug and pull.  
3. using a screwdriver, re-  
move the cover panel on the  
lower front part of the wa-  
shing machine (see figure).  
Do not open the detergent dispenser drawer while the  
machine is in operation.  
Do not touch the drained water as it may reach extre-  
mely high temperatures.  
Never force the porthole door. This could damage the  
safety lock mechanism designed to prevent accidental  
opening.  
If the appliance breaks down, do not under any cir-  
cumstances access the internal mechanisms in an  
attempt to repair it yourself.  
Always keep children well away from the appliance  
while it is operating.  
The door can become quite hot during the wash cycle.  
If the appliance has to be moved, work in a group of two  
or three people and handle it with the utmost care. Never  
try to do this alone, because the appliance is very heavy.  
Before loading laundry into the washing machine, make  
sure the drum is empty.  
Disposal  
Disposing of the packaging materials: observe local  
regulations so that the packaging may be re-used.  
The European Directive 2002/96/EC on Waste  
Electrical and Electronic Equipment, requires  
that old household electrical appliances must not  
be disposed of in the normal unsorted municipal  
waste stream. Old appliances must be collected  
separately in order to optimise the recovery and  
recycling of the materials they contain and reduce  
the impact on human health and the environment.  
The crossed out “wheeled bin” symbol on the  
product reminds you of your obligation, that when  
you dispose of the appliance it must be separately  
collected.  
4. pull outwards using the tab as indicated in the figure,  
until the plastic tie-rod is freed from its stop position;  
pull downwards and open the door at the same time.  
5. reposition the panel, making sure the hooks are secu-  
rely in place before you push it onto the appliance.  
11  
 
Care and maintenance  
2. unscrew the lid by rota-  
ting it anti-clockwise (see  
figure): a little water may  
trickle out. This is per-  
fectly normal;  
Cutting off the water and electricity supplies  
GB  
Turn off the water tap after every wash cycle. This will  
limit wear on the hydraulic system inside the washing  
machine and help to prevent leaks.  
Unplug the washing machine when cleaning it and du-  
ring all maintenance work.  
Cleaning the washing machine  
3. clean the inside thoroughly;  
4. screw the lid back on;  
5. reposition the panel, making sure the hooks are secu-  
rely in place before you push it onto the appliance.  
The outer parts and rubber components of the applian-  
ce can be cleaned using a soft cloth soaked in lukewarm  
soapy water. Do not use solvents or abrasives.  
Cleaning the detergent dispenser drawer  
Checking the water inlet hose  
Remove the dispenser by  
raising it and pulling it out  
1
Check the inlet hose at least once a year. If there are  
any cracks, it should be replaced immediately: during the  
wash cycles, water pressure is very strong and a cra-  
cked hose could easily split open.  
(see figure).  
Wash it under running wa-  
ter; this operation should  
be repeated frequently.  
! Never use second-hand hoses.  
2
Caring for the door and drum of your  
appliance  
Always leave the porthole door ajar in order to pre-  
vent unpleasant odours from forming.  
Cleaning the pump  
The washing machine is fitted with a self-cleaning pump  
which does not require any maintenance. Sometimes, small  
items (such as coins or buttons) may fall into the pre-cham-  
ber which protects the pump, situated in its bottom part.  
! Make sure the wash cycle has finished and unplug the  
appliance.  
To access the pre-chamber:  
1. using a screwdriver,  
remove the cover panel  
on the lower front part of  
the washing machine (see  
figure);  
12  
 
Troubleshooting  
Your washing machine could fail to work. Before contacting the Technical Assistance Centre  
(see “Assistance”), make sure that the problem cannot be not solved easily using the following list.  
GB  
Problem:  
Possible causes / Solutions:  
The machine does not switch on.  
• The appliance is not plugged into the socket fully, or not enough to make contact.  
• There is no power to the socket, or the fuse has blown in the mains plug.  
The wash cycle does not start.  
• The door is not closed properly.  
• The ON/OFF button has not been pressed.  
• The START/PAUSE button has not been pressed.  
• The water tap has not been turned on to allow water to flow into the machine.  
• A delayed start has been set.  
The machine does not fill with water or  
the indicator light for the first wash  
cycle stage flashes rapidly.  
• The water inlet hose is kinked.  
• The water inlet hose is not connected to the water supply.  
• The water pressure is too low.  
• The water tap has not been turned on to allow water to flow into the machine.  
• There is no water supply to the house.  
• The inlet valve filter is blocked.  
• The START/PAUSE button has not been pressed.  
The machine continuously fills with wa-  
ter and continually drains away  
or Water left in the drum  
• The top of the drain hose is too low - It must be fitted at a height between  
65 and 100 cm from the floor (see “Installation”).  
• The drain hose is connected incorrectly to the sink trap allowing water to  
run into the machine, the drain hose must be positioned higher than the  
bottom of the sink to prevent water flowing down the drain hose.  
• The end of the drain hose has been pushed too far down the standpipe, the  
‘U’ bracket should be fitted 100 mm from the end of the drain hose.  
or Stuck on wash.  
The machine does not drain or spin  
or F05 error code in the display.  
• The Pump filter is blocked.  
• The drain hose is kinked (see “Installation”).  
• New Installation - The blanking cap or spigot has not been removed if con-  
nected under a sink.  
• The drain hose or sink trap is blocked.  
• The wash cycle does not include draining, some wash cycles require the drain  
phase to be started manually.  
• The REDUCED CREASES function button has been activated. To complete the  
wash cycle, press the START/PAUSE button.  
• The ‘Spin Speed’ selector knob is in the “ ” position.  
The machine does not heat or poor  
wash results.  
• The ‘Temperature’ selector knob is in the “ ” position.  
The programme takes too long  
or The Display changes the estimated  
‘Time to End’ during the programme.  
• Programme times will vary due to water pressure, the incoming water  
temperature and if the wash load goes out of balance. This will increase the  
programme times accordingly (see ‘ The machine wont spin properly’ below).  
The machine vibrates a lot during the  
spin cycle.  
• The feet have not been adjusted, enabling the machine to rock.  
• New Installation - Either the Transit Bolts including the plastic spacers,  
or the Polystyrene Packaging have not been removed when installing the  
machine.  
• The machine is trapped between cabinets and/or walls.  
• The load is in a slight out of balance condition and machine is spinning, but  
at a lower speed.  
13  
 
The machine is noisy.  
• There will always be some motor, pump and drum noise during spin.  
GB  
The machine wont spin properly.  
• Out of Balance detected when attempting to go into a spin cycle - If this  
happens the machine will continue to try to repeat the distribution of the  
load required before the machine will go into higher spin speeds - This will  
increase the programme time accordingly. This is a safety feature to pre-  
vent damage. Out of Balance can be caused by washing a single heavy item  
(eg duvet, quilt, etc). - Try the programme again using a different load.  
The machine leaks from the  
dispenser.  
• The dispenser drawer is blocked with detergent and requires cleaning.  
• The water pressure is too high and requires turning down - turn down the  
tap on the water supply pipe slightly and try again.  
• The machine is tilting forwards - It must be level when in its final position.  
The machine leaks (other than dispenser).  
• The fill hose is loose, check both the cabinet and tap ends.  
• The fill hose is tight but still leaks, if so replace the rubber washers, or the  
fill hose is missing the rubber washer.  
• The drain hose is not fixed in properly.  
The indicator lights on the console are  
flashing rapidly.  
• Switch off the machine and unplug it, wait for approximately 1 minute and  
then switch it back on again If the problem persists contact the Technical  
Assistance Service.  
The machine smells.  
• The machine requires a service wash. Run a 90 degree wash cycle with de-  
tergent and no laundry.  
The machine door cannot be  
opened.  
• The door will not open until the door lock indicator light goes out shortly  
after the program has finished.  
Door Seal damaged at the bottom.  
• The door seal has drainage holes at the bottom - This is normal.  
• The water level is correct if it can be seen at the bottom of the door.  
The water level is too low when the  
machine is washing.  
There is too much foam.  
• The detergent is not suitable for machine washing (it should display the text  
‘for washing machines’ or ‘hand and machine wash’ or the like).  
• Too much detergent was used - less detergent is required in soft water.  
After completing the programme, or  
before starting a programme, the ma-  
chine has turned itself off (no lights).  
• To comply with new energy saving regulations the machine is fitted with an  
automatic standby system. Press ‘ON/OFF’ button for 3 seconds to acti-  
vate the machine, it can then either be switched off or a new programme  
selected.  
General.  
• Your washing machine contains sensors that monitor progress during the  
wash cycle (eg: Water Levels, Temperatures, Out of Balance loads, Wash  
time/progress).  
Normally, if your machine successfully completes the cycle, there is unlikely  
to be anything wrong!  
Remember, you will be charged for a service call for problems caused by incorrect installation, as listed above.  
Not emptying contents from pockets may cause pump or drain blockages, or may damage the machine.  
Do not wash items which do not have a wash label, or wash items that are not intended as machine washable.  
14  
 
Assistance  
Guarantee  
GB  
12 Months Parts and Labour Guarantee  
Your appliance has the benefit of our manufacturer’s guarantee, which covers the cost of breakdown  
repairs for twelve months from the date of purchase.  
This gives you the reassurance that if, within that time, your appliance is proven to be defective  
because of either workmanship or materials, we will, at our discretion, either repair or replace the  
appliance at no cost to you.  
This guarantee is subject to the following conditions:  
-
The appliance has been installed and operated correctly and in accordance with our  
operating and maintenance instructions.  
-
-
-
The appliance is used only on the electricity or gas supply printed on the rating plate.  
The appliance has been used for normal domestic purposes only.  
The appliance has not been altered, serviced, maintained, dismantled, or otherwise  
interfered with by any person not authorised by us.  
-
-
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Any repair work must be undertaken by us or our appointed agent.  
Any parts removed during repair work or any appliance that is replaced become our property.  
The appliance is used in the United Kingdom or Republic of Ireland.  
The guarantee does not cover:  
-
Damage resulting from transportation, improper use, neglect or interference or as a result  
of improper installation.  
-
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Replacement of any consumable item or accessory . These include but are not limited to: plugs,  
cables, batteries, light bulbs, fluorescent tubes and starters, covers and filters.  
Replacement of any removable parts made of glass or plastic.  
THIS GUARANTEE WILL NOT APPLY IF THE APPLIANCE HAS BEEN USED IN COMMERCIAL OR NON-  
DOMESTIC PREMISES.  
5 Year Parts Guarantee  
Hotpoint also offers you a free 5 year parts guarantee. This additional guarantee is conditional on you  
registering your appliance with us and the parts being fitted by one of our authorised engineers. There  
will be a charge for our engineer’s time. To activate the extra parts warranty on your appliance, simply  
call our registration line on 08448 24 24 24 (ROI 01 230 0800).  
Extended Guarantees  
We offer a selection of repair protection plans that enable you to fully cover yourself against the expense  
of repair bills for the life of your policy. To find the ideal plan for you please call our advice line on  
08448 226 226 (Republic of Ireland 01 230 0233).  
Free Helpdesk Service  
We have a dedicated team who can provide free advice and assistance with your appliance if you  
experience any technical difficulties within the first 90 days of ownership. Simply call our Hotpoint  
Service Hotline on 08448 224 224 (Republic of Ireland 0818 313 413) for telephone assistance, or,  
where necessary, to arrange for an engineer to call. If we cannot resolve the technical problem we will  
replace your machine or, if you prefer, give you your money back.  
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195078497.02  
09/2010  
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Xerox Fabriano  
After Sales Service  
GB  
No one is better placed to care for your Hotpoint appliance during the course of its working life than  
us - the manufacturer.  
Essential Contact Information  
Hotpoint Service  
We are the largest service team in Europe offering you access to 400 skilled telephone advisors and  
1000 fully qualified engineers on call to ensure you receive fast, reliable, local service.  
UK: 08448 224 224  
Republic of Ireland: 0818 313 413  
Please note: Our advisors will require the following information:  
Model number:  
Serial number:  
Parts and Accessories  
We supply a full range of genuine replacement parts as well as accessory products that protect and  
hygienically clean your appliance to keep it looking good and functioning efficiently throughout its life.  
UK: 08448 225 225  
Republic of Ireland: 0818 313 413  
Appliance Registration  
We want to give you additional benefits of Hotpoint ownership. To activate your free 5 year parts  
guarantee you must register your appliance with us.  
UK: 08448 24 24 24  
Republic of Ireland: 01 230 0800  
Indesit Company UK Ltd. Morley Way, Peterborough, PE2 9JB  
Indesit Company Unit 49 Airways Industrial Estate,Dublin 17  
Recycling & Disposal Information  
As part of Hotpoint’s continued commitment to helping the environment, Hotpoint reserves the right  
to use quality, recycled components to keep down customer costs and minimise material wastage.  
Please dispose of packaging and old appliances carefully. To minimise the risk of injury to children,  
remove the door, plug and cut the mains cable off flush with the appliance. Dispose of these parts  
separately to ensure that the appliance can no longer be plugged into a mains socket, and the door  
16  
 

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